Literally, we have no recpetion. No bars. Everyday in our home, my cell phone says "No Service". For five minutes, I may have one bar and I madly rush to make a phone call and often don't have time to complete dialing before the one bar disappears. After several phone calls with AT&T, they have agreed to unlock my phone so I can switch carriers. I am considering either Verizon or T-Mobile. The AT&T customer service was quite good and they understood that I need to be able to use my cell phone.

Bizarre. No 3G in Santa Fe. Edge is generally 1 bar or no service. Drops calls. Sub-dialup speed for data. If I lived in Santa Fe, I would have to use a different carrier. When does the exclusivity arrangement with Apple and AT&T expire?

AT&T held a town hall style gathering in Santa Fe last evening. The result is that we will not see 3G service until some time in early 2011 (meaning maybe by December 2011) and they will not commit to installing new transmitters to cover the huge gap in coverage until 2012.

I just called the AT&T office for (yet another) update on 3g implementation in Santa Fe. As before, they are saying within the next 6 months (before the end of the year) there will be "significant upgrades in the Santa Fe network coverage including 3g service." This is the story I heard when I bought my iPhone nearly 2 years ago and the same story when I called them about a year ago. I'm officially giving up on AT&T. As other users have mentioned, coverage in the area is spotty and the Edge network is painfully slow. This coupled with the fact that AT&T is metering data usage now (the tiered data plans), yet is charging $20 / month for tethering means I'll be ditching my beloved iPhone for a Droid. Oh well. Thanks for nothing AT&T.

My wife and I have just moved to Santa Fe from Vail, CO. I had zero problems getting 3G reception skiing in the back bowls there. But now, after moving to Santa Fe -- a major tourist destination in the United States, I can't even get reception in my own house at times. The only way I can hold a conversation is to have my phone still and on speaker -- something I regard as a little rude and only necessary sometimes. This has been a huge disappointment! The best service I've received here is edge network. Come on AT&T, you can do better than this!

No bars in many places should be the AT&T advertising slogan

I live part-time in the Sangre Cristo foothills and Sprint sucks. I'm dumping them as soon as my contract expires in April. My wife has a Blackberry on Verizon and gets much better reception in the house. My likely next phone: Nexus One on Verizon. Love iPhones, hate AT&T (also got no reception in my house).

AT&T is really awful. I am putting my iPhone on ebay cancelling contract and moving onto Sprint or Verizon. The data is as slow as an old fashioned dialup connection, and normally does not work at all during busy times of the day. I called AT&T and they have no plans to update Santa Fe to 3G per their rep today (2 / 7 / 2010). Voice quality is terrible around Cordova and Old SF Trail, a major intersection!. Verizon cut right to the heart of AT&T with their ads. Unfortunately they are evil twins birthed from the same parents so I am not sure VZ would be an improvement

I started service with AT&T over 2 years ago and was sold with the intent that more towers were to come in certain areas of my usage and to date I am actually losing my service because I'm given a notice of "off network" where I live. I was informed by AT&T that my contract was to be canceled if I don't comply to the message--I'm not supposed to use my phone when I see the "off network" or else it "costs lots of money" to AT&T due to usage of other providers' towers in the area. Therefore, I caution whomever has this service in this area that AT&T will be canceling service due to the "high cost" to them. Reception at most times is poor to no reception at all in El Rancho area and not sure which cell service has best reception but I am looking for a better provider with the best reception at this time. Wish me luck!

The reception was so bad that my out of state girlfriend accused me of running off with some other girl.

Reception changes at different times of the day.

I get Verizon very well all over the Santa Fe to Los Alamos corridor, except for a couple holes in Pojaque and near the Opera.

I have never had a problem with my service. I travel around the state regularly. Good service.

At this location (home) I rarely get more than 2 bars -- but reception is OK if I sit upright in my chair. If I'm at floor level, the call breaks up! (Seriously: I dropped something, bent over to pick it up, and all of a sudden the person on the other end couldn't hear me.) For all you people complaining about reception cutting out along such-and-such a highway: This is probably Mother Nature's way of telling you to STFU and drive.

When I turn on the phone it sometimes shows two bars and the letter E. Often when I try to dial or text, the bars and E vanish to be replaced by "No Service". I can run around outside, reset the device, but it's all in vain. Then suddenly, full bars and my voice mails from the previous twenty-four hours will appear. Then a "No Service" message again, and I can't return calls. I know I need to drop this company, but I keep dreaming that one day they'll actually deliver what they've contracted with me to deliver. If they can't get towers in, how can they sell me service they KNOW they can't provide? I'm a fool, and they're cheat filled millionaires.

AT&T service in the city of Santa Fe is scandalous with reception at my home non-existent and very spotty and inconsistent downtown. Their lying advertising should be banned in Santa Fe.

I live on Vallecita dr. in Santa Fe. Absolutely no bars or coverage within my house. I need to go outside of my house to get any coverage. A very expensive service and equipment not to have service where I spend the most time. The only reason I keep it is because I love the I-Phone and can get coverage everywhere in the country except in my home here in Santa Fe. I have called At&T several times, they have no solution eventhough they say there are two towers in my vicinity. Very frustrating. I is very difficult for me to believe that there isn't something AT&T could provide to boost my ability to use my phone. It is my understanding thru various sources that they are not anxious to do this because it might cut into their land land business. I am on a two year contract and can only hope that Apple switches or opens up their carrier choices when their contract with AT&T expires.

Generally we have good reception, however it can be weak and spotty. Nationwide there is few dead areas all the way from Santa Fe through the midwest. One big problem, Qwest sold out to Verizon which has very poor reception in the Santa Fe area including our home area just outside of the city limits. Also, we pay the same price for less minutes. Can you say price increase!

I've not experienced dropped calls anywhere in Santa Fe.

We are in a cellphone hole. I get 1 or two bars from the second floor but no service on the ground floor. However, my Wife's Verizon service is 5 bars everywhere.