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When I turn on the phone it sometimes shows two bars and the letter E. Often when I try to dial or text, the bars and E vanish to be replaced by "No Service". I can run around outside, reset the device, but it's all in vain. Then suddenly, full bars and my voice mails from the previous twenty-four hours will appear. Then a "No Service" message again, and I can't return calls. I know I need to drop this company, but I keep dreaming that one day they'll actually deliver what they've contracted with me to deliver. If they can't get towers in, how can they sell me service they KNOW they can't provide? I'm a fool, and they're cheat filled millionaires.

AT&T service in the city of Santa Fe is scandalous with reception at my home non-existent and very spotty and inconsistent downtown. Their lying advertising should be banned in Santa Fe.

I live on Vallecita dr. in Santa Fe. Absolutely no bars or coverage within my house. I need to go outside of my house to get any coverage. A very expensive service and equipment not to have service where I spend the most time. The only reason I keep it is because I love the I-Phone and can get coverage everywhere in the country except in my home here in Santa Fe. I have called At&T several times, they have no solution eventhough they say there are two towers in my vicinity. Very frustrating. I is very difficult for me to believe that there isn't something AT&T could provide to boost my ability to use my phone. It is my understanding thru various sources that they are not anxious to do this because it might cut into their land land business. I am on a two year contract and can only hope that Apple switches or opens up their carrier choices when their contract with AT&T expires.

We are in a cellphone hole. I get 1 or two bars from the second floor but no service on the ground floor. However, my Wife's Verizon service is 5 bars everywhere.

Its amazing with AT&T that I can be in the same location with 1-3 bars in my home and then the call drops to NO Service without even moving from the same chair. Every time I text, the phone goes to No Service. In my use of cell phones to date, this is the worst most frustrating reception I ever received from a cell provider. AT&t rep tells me they will be adding a tower or improved service in downtown Santa Fe by the end of September... We'll see.. if not, this baby is getting hacked to work on Sprint or Verizon.

No reception in my house. Sometimes I can make a call and in the same spot "No Service" a half hour later. Sometimes the phone doesn't ring and then wallah, 2 voice mails... Service drops and gets staticky walking 10 feet in the wrong direction if on a call. A lame way to use such a beautiful phone. In the backyard 2 out out of 5 bars... Yikes this sucks. I wish I knew. Works well near their store of course. Maybe they will eventually rent bandwidth from a downtown area tower. My Sprint Razor get full bars in both the same locations. Pretty weak.

Doesnt work 2 well at santa fe high in the buildings to the far north

Reception at home (near Cerrillos and Rufina) is horrible. Sometimes my phone shows a decent signal, but I still cannot call out or receive incoming calls. Other times I just have no signal. Occasionally, everything works well. Some areas of Santa Fe I always have good signal, although many call still don't come through-I don't know someone has called until I get a signal that I have voice mail. Also, I lose signal traveling short distances from Santa Fe in almost any direction. My daughter has the same phone and carrier, and has even worse problems.

tryed geting new phone but that wasn't the problem. Verizon used to work well last year but now it just going down the drain. Keeps droping my calles even when it says I have service. Its just all jaked up.

I had been with Verison for about 6 years. when I started, reception was not great and I would loose calls moderately often. I was told that they were building towers and things would get better. It did for about 3 years and I would only loose calls ocasionally. Over the past year, however, coverage has gotten pathetic. (Yes, even after reprogramming) Now I have trouble making calls around Santa Fe and only a few places will work going to Albuquerque. I don't know what is going on but no cell phone is better that what I have now.