Calls are frequently dropped and often are treated as roaming even though I am close to I-40 / 98th. No choice but to find new provider. Change the cellular model from evo to photon is the best thing that has happened. 5 bars

Has anyone noticed that AT&T service has gotten considerably worse in the past few weeks? I live 1 / 2 mile from the state capital building and I used to get at least a few small bars of coverage but in the past 2 weeks I get NO coverage at all in my home. I will get 1 small bar and then it switches to "searching". This is beyond pathetic! Has one of the towers gone down or something? The fact that I live in the capitol city of my state and get no coverage is extremely frustrating. I pay hundreds of dollars per month for mine and my husbands AT&T service... .i think I deserve a bit better.

I consistently get 4-5 bars in the city of Santa Fe and I get reliable 3G Sprint service.

No service at all. Shame on AT&T for not caring enough to lease some tower capacity. I'm on vacation for two weeks at a state capitol, UN cultural city, and one of the top five travel destinations on every list I can find, and I can't make a phone call? This isn't Death Valley. My family has 5 iPhones and an iPad 3G that are all useless outside a coffee shop. I want a refund this month. Merry f-ing Christmas.

After trying to get my point across to AT&T and nothing happening yet I started a Facebook page "Bring 3G coverage to Santa Fe". Let's see what happens.

As basically everyone here has already said: AT&T service in Santa fe is terrible. I live about a quarter of a mile from the plaza (the heart of Downtown Santa fe) and I either have no service or 1 teeny little bar of Edge - which is almost like having no service at all. I routinely miss calls (even if I have a few bars of service - my phone will never ring but then a voicemail will mysteriously appear... ) and texts I receive (if they even show up at all) have come hours late. Santa fe is the capital of new Mexico, AT&T! Get with it!

We just moved to santa fe and AT&T reception is awful. 90% of time, phone does not work inside or outside of house. Down in Santa Fe proper, service is ok. I might have graded AT&T a "1 - poor", but I didn't want to see the rating go up! Glad I didn't spring for an I-phone or I would be really p*&%ed off.

Literally, we have no recpetion. No bars. Everyday in our home, my cell phone says "No Service". For five minutes, I may have one bar and I madly rush to make a phone call and often don't have time to complete dialing before the one bar disappears. After several phone calls with AT&T, they have agreed to unlock my phone so I can switch carriers. I am considering either Verizon or T-Mobile. The AT&T customer service was quite good and they understood that I need to be able to use my cell phone.

Bizarre. No 3G in Santa Fe. Edge is generally 1 bar or no service. Drops calls. Sub-dialup speed for data. If I lived in Santa Fe, I would have to use a different carrier. When does the exclusivity arrangement with Apple and AT&T expire?

My wife and I have just moved to Santa Fe from Vail, CO. I had zero problems getting 3G reception skiing in the back bowls there. But now, after moving to Santa Fe -- a major tourist destination in the United States, I can't even get reception in my own house at times. The only way I can hold a conversation is to have my phone still and on speaker -- something I regard as a little rude and only necessary sometimes. This has been a huge disappointment! The best service I've received here is edge network. Come on AT&T, you can do better than this!

No bars in many places should be the AT&T advertising slogan

I live part-time in the Sangre Cristo foothills and Sprint sucks. I'm dumping them as soon as my contract expires in April. My wife has a Blackberry on Verizon and gets much better reception in the house. My likely next phone: Nexus One on Verizon. Love iPhones, hate AT&T (also got no reception in my house).

The reception was so bad that my out of state girlfriend accused me of running off with some other girl.

I get Verizon very well all over the Santa Fe to Los Alamos corridor, except for a couple holes in Pojaque and near the Opera.

When I turn on the phone it sometimes shows two bars and the letter E. Often when I try to dial or text, the bars and E vanish to be replaced by "No Service". I can run around outside, reset the device, but it's all in vain. Then suddenly, full bars and my voice mails from the previous twenty-four hours will appear. Then a "No Service" message again, and I can't return calls. I know I need to drop this company, but I keep dreaming that one day they'll actually deliver what they've contracted with me to deliver. If they can't get towers in, how can they sell me service they KNOW they can't provide? I'm a fool, and they're cheat filled millionaires.

I live on Vallecita dr. in Santa Fe. Absolutely no bars or coverage within my house. I need to go outside of my house to get any coverage. A very expensive service and equipment not to have service where I spend the most time. The only reason I keep it is because I love the I-Phone and can get coverage everywhere in the country except in my home here in Santa Fe. I have called At&T several times, they have no solution eventhough they say there are two towers in my vicinity. Very frustrating. I is very difficult for me to believe that there isn't something AT&T could provide to boost my ability to use my phone. It is my understanding thru various sources that they are not anxious to do this because it might cut into their land land business. I am on a two year contract and can only hope that Apple switches or opens up their carrier choices when their contract with AT&T expires.

Generally we have good reception, however it can be weak and spotty. Nationwide there is few dead areas all the way from Santa Fe through the midwest. One big problem, Qwest sold out to Verizon which has very poor reception in the Santa Fe area including our home area just outside of the city limits. Also, we pay the same price for less minutes. Can you say price increase!

I've not experienced dropped calls anywhere in Santa Fe.

Just moved here from Kentucky, where the reception was terrible at our house. After two months of going round and round with them about how bad our reception was, their response went from "our maps show you have excellent coverage!" to "we're working on it" to "we have no intention of doing anything". Eventually they offered to let us out of our two-year contract. Coming to Santa Fe, I was hoping for better. No such luck. Everybody I've talked to who lives here says it's common knowledge that AT&T sucks. I did talk with somebody at AT&T who said I would have to go outside the house to get a signal. I suppose that works when the weather is warm. All the other descriptions I've read here are what we're living now. We rarely get a signal, and if we do, a phone call of more than five minutes without getting cut off is rare. Strangely if I walk a block to the corner of Bishop's Lodge and Paseo de Peralta, I get five bars. In fairness to AT&T though, there are height restrictions in Santa Fe that exclude the 200' towers I'm used to seeing everywhere else. There aren't even any water towers or church steeples I've noticed that they could use. There's supposed to be a big meeting in a few weeks to discuss towers. Maybe some of the creative people here can come up with an idea that is both aesthetic and practical.

Its amazing with AT&T that I can be in the same location with 1-3 bars in my home and then the call drops to NO Service without even moving from the same chair. Every time I text, the phone goes to No Service. In my use of cell phones to date, this is the worst most frustrating reception I ever received from a cell provider. AT&t rep tells me they will be adding a tower or improved service in downtown Santa Fe by the end of September... We'll see.. if not, this baby is getting hacked to work on Sprint or Verizon.