Coverage comments are submitted voluntarily by visitors around the Santa Fe, NM area.
Comments are sorted by date. However, users can sort by Carrier, City, Zip Code, Reception Rating,
or Date by clicking on the header below. To search by zip code, use the search box to the right.
When I turn on the phone it sometimes shows two bars and the letter E. Often when I try to dial or text, the bars and E vanish to be replaced by "No Service". I can run around outside, reset the device, but it's all in vain. Then suddenly, full bars and my voice mails from the previous twenty-four hours will appear. Then a "No Service" message again, and I can't return calls. I know I need to drop this company, but I keep dreaming that one day they'll actually deliver what they've contracted with me to deliver. If they can't get towers in, how can they sell me service they KNOW they can't provide? I'm a fool, and they're cheat filled millionaires.
I live on Vallecita dr. in Santa Fe. Absolutely no bars or coverage within my house. I need to go outside of my house to get any coverage. A very expensive service and equipment not to have service where I spend the most time. The only reason I keep it is because I love the I-Phone and can get coverage everywhere in the country except in my home here in Santa Fe. I have called At&T several times, they have no solution eventhough they say there are two towers in my vicinity. Very frustrating. I is very difficult for me to believe that there isn't something AT&T could provide to boost my ability to use my phone. It is my understanding thru various sources that they are not anxious to do this because it might cut into their land land business. I am on a two year contract and can only hope that Apple switches or opens up their carrier choices when their contract with AT&T expires.
Generally we have good reception, however it can be weak and spotty. Nationwide there is few dead areas all the way from Santa Fe through the midwest. One big problem, Qwest sold out to Verizon which has very poor reception in the Santa Fe area including our home area just outside of the city limits. Also, we pay the same price for less minutes. Can you say price increase!
Just moved here from Kentucky, where the reception was terrible at our house. After two months of going round and round with them about how bad our reception was, their response went from "our maps show you have excellent coverage!" to "we're working on it" to "we have no intention of doing anything". Eventually they offered to let us out of our two-year contract. Coming to Santa Fe, I was hoping for better. No such luck. Everybody I've talked to who lives here says it's common knowledge that AT&T sucks. I did talk with somebody at AT&T who said I would have to go outside the house to get a signal. I suppose that works when the weather is warm. All the other descriptions I've read here are what we're living now. We rarely get a signal, and if we do, a phone call of more than five minutes without getting cut off is rare. Strangely if I walk a block to the corner of Bishop's Lodge and Paseo de Peralta, I get five bars. In fairness to AT&T though, there are height restrictions in Santa Fe that exclude the 200' towers I'm used to seeing everywhere else. There aren't even any water towers or church steeples I've noticed that they could use. There's supposed to be a big meeting in a few weeks to discuss towers. Maybe some of the creative people here can come up with an idea that is both aesthetic and practical.
Its amazing with AT&T that I can be in the same location with 1-3 bars in my home and then the call drops to NO Service without even moving from the same chair. Every time I text, the phone goes to No Service. In my use of cell phones to date, this is the worst most frustrating reception I ever received from a cell provider. AT&t rep tells me they will be adding a tower or improved service in downtown Santa Fe by the end of September... We'll see.. if not, this baby is getting hacked to work on Sprint or Verizon.
Terrible reception in the hills. Have to look for hotspots with view of cell tower for service. I get 4 bars and yet will not receive calls. Other times no bars and it rings, but cant hear the caller. Text Messaging is the only way to communicate in this area.
