As a former AT&T customer I find the support from Cingular to be lacking. I live in Hawaii and visit Las Vegas on occasion. During my last two trips I have had problems with service. On the previous trip, I could not recieve calls at all! When someone called me, they got, "this number is not in opertation!" I had to spend 30 minutes with customer service to get things right. On my last trip, although my phone was showing 2 or 3 bars, I was never able to dial out... the circuits were always busy. Also, another member of our group that was there could not even leave voice mail for me. I have been told the TDMA towers that AT&T had put up are comming down and that I need to get a new phone ( and probably pay much more for service?)
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