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Recently switched to Verizon from Cingular after hearing everyone rave about the service. Phone works well everywhere except in my house or on my street (Rte 13 in right in the town of Canastota). The reception is terrible - intermittent at best - and dropped calls are frequent. This is frustrating since we got rid of our land line and use the cell as a home phone. I have spoken to Verizon but they offer no solution. I recently took a trip to North Carolina and the phone worked just great - even across the Blue Ridge Mountains in Virginia. Now, if it would just work at home...