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I upgraded my phone to a snazzy new Motorola and found out that it, and several other new phones, get no or limited reception out here in the east end of Long Island. Had to go back to my old Kyocera 2235, which has other issues, but at least I could hear and be heard by others, the criteria that I measure phone service by (not cameras, ring tones and god knows what else they have now).

Ive fouund Sprint's coverage markedly improved over the last year. I was thinking of switching to T-Mobile but they don't even claim to cover my street. My reception in East Hampton is not that much poorer than in midtown which speaks more to how inaddequate their NYC coverage is.

We've tried Verizon and ATT, and both are utterly unreliable. We have BB and iPhone 3. Both dreadful, hard to find a signal -- even standing still when I get 3 bars (the best we can hope for), I typically watch signal strength sink back to 2 or 1, without moving another inch. Bottom line is without towers, no company can provide you a dependable connection. Period.

I bought this new phone went to Europe and found Verizon does not work in most of Europe then came out here and phone does not work well here My old I phone with AT&T worked in Europe and worked better here the hotspur does not help at all! It is too late for me to return this phone but boy am I pissed.

Terrible reception, no bars most of the time and I think three is the best I have seen

We are all in the same boat! ALL cell service in the Northwest Woods and Springs sucks! That's because there are no towers in EH. They are not allowed. The nearest one is across the Sound. Get a land line!

Had Verizon now for two years in East Hampton area. A disaster, constant poor reception in many areas. Dropped calls all the time, especially around Sag Harbor. Can't use the phone in the office. It goes on and on. It has been a nightmare ! Verizon sucks - there is no other word for it and I have not even talked about the fees !

Terrible / no reception in the Northwest woods section of East Hampton on Verizon. Verizon service is spotty throughout the south fork of LI.

T-Mobile said there was "good" coverage in the Hamptons and Suffolk before I signed up but it sucked. No signal in some places, and constant dropping on the major highways -- Sunrise and L.I.E. -- due to dead zones. It became the "hello" phone since I'd be re-diailing every 60 seconds. I tried a "regular" Motorola handset and that wasn't much better than the Pocket PC phone edition. Eventually I took them to arbitration and eventually got out of the early termination fee and got some compensation from American Express because they refused to follow their own arbitration procedures. GSM works very well when it works -- when you are near a tower. In some parts of NYC there was good coverage, and when there was, the T-Mobile connection was amazingly clear. Many parts of Europe and Asia have much better densities of GSM towers in populated areas, too bad U.S. doesn't.

There is virtually no service for Verizon in this area and there never has been.