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on the street is fine but in my apt reception is pretty bad

I am an old AT&T customer which was acquired by Cingular. Yes, I have an old system and old phone, and the reception sucks. I don't know is it because they are no longer spending money into fixing the towers for the old system or my phone is bad, but it sucks to use it. I get drop calls, I can't get reception on the street sometimes. It is horrible. The only reason I have stayed this far with the company is that when I wanted to get out of the company AT&T offered me a sweet deal of starting nights at 7 pm, giving me 1100 minutes plus nights and weekends unlimited. with all the problems I am having it is not even worth keeping this deal because I bearly benefit from the service. I think I'd just get either Cingular gsm or go to Verizon and be done with it.

Dropped calls... called Customer Service... will have the near-by towers checked... after 6 months, reception still stinks. Had my phone replaced, still reception sucks. I am going to switch to Verizon in Oct 2005 when my contract ends.

Reception is strong most of the time - Cingular is very reliable in many Queens and Brooklyn neighborhoods - I get 4-5 bars. There are certain dead zones though... in the Jackson Hts. area e.g. But having had all major services like ATT, Sprint PCS, T-Mobile (with the exception of Verizon), Cingular is the best hands down in Flushing.

Reception is better than I expected. Fluctuates between 5 and 4 bars at times but that is still good. I had Verizon before and they were good but Cingular is cheaper has rollover minutes and I got a free camera phone.

Cingular plain sucks. Don't get Cingular. Not only is their reception poor, but their customer service sucks too.