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i drop 8 out of 10 calls at the least. All my phone cals are choppy and break up. I have called numerous times to complain, and all I get are dead answers. I have been told numerous times I would hear from a rep to discuss my problems and not once has one person called me back. Don't waste your money and since the Sprint Nextel merger it has gotten worse. I am probably gonna pay at thispoint just to switch to another carrier.