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I live in Syracuse,NY but I work in Sullivan County, NY. In Syarcsue AT&T works great but at work the signal sucks. I have never dropped so many calls. Had such terrible reception or so much background noise when I talk to someone. I really like AT&T and really dislike Verizon, but I think I am going to be forced to switc if I ever want to talk to someone on a cell phone. I read in the paper that AT&T was going to put a tower in Sullivam County, so I will give them a little more time. But if things aren't better bybthe end of the year I will be forced to switch.