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Awful reception in this building and downtown area as a whole. Funny thing is within the office I can receive and make calls + SMS, but data is very slow. In the halls of the bldg though, calls drop and SMS's do not come in at all. Outside the bldg on Church St., no data comes thru even at full bars!

AT&T reception is HORRIBLE! I dont understand this is the middle of a MAJOR city..on the top floor a building! I I got service in the subway UNDERGROUND in Chicago... I can't wait to switch to Verizon. This is so sad, shame on you AT&T :*(

AT&T has proven to be a very disappointing phone service. I cannot call within my room, and I am forced to go outside in the freezing cold, just to even make 10 second calls. The service is terrible. Recently, I went outside to make a call. The phone said I had four bars, but my call was dropped four times. By far the worst phone service out there, I will be switching to Verizon come January.

Phone will show varying number of bars, but calls and data remain spotty. Takes FOREVER to load emails; calls cut out often. Service becomes better after going north.

New iPhone 4s with four bars 3G and the data service is useless during weekdays. We arrived on Sunday and ATT's data service was great, more than 5 Mbps download speed. This morning it came to a screeching halt, even with 4-5 bars showing. Who are these people, charging $25 / mo for cellular data service that sucks this badly!

I have 4s. have full bars and yet cant access the internet or stream music. there's no point in having a phone.

I may have 4 bars but service is schetchy. Just got off the phone with a rep who told me there are 4 cell towers out, and they've been out since yesterday. The real kicker is with their new contract agreement, they don't give credits for lack of service anymore. Imagine that, they're in business to provide service, yet they can get away with not providing service. What a joke!

I do not understand this... the phone says it has 5 bars of 4G, but the internet is super slow... simply put my phone does not work in any building. ATT is really bad, Im stuck with them for another 2 years...

I have AT&T, live next to the museum of natural history and yet... ... .yet, I cannot get a single bar of AT&T service in my very own apartment. We all know AT&T stinks for cell coverage in NYC, but one would think being located virtually next to one of the largest NYC tourist attractions, I might have a little bit of coverage. Nope. On a good day, you can find my husband and I waving our hands / phones in the air in 1 of 2 very precise spots within our apartment that once in a while, will actually transmit a text message. I don't understand how AT&T is getting away with this! I'm certainly far from a legal expert but isn't a contract a binding agreement that BOTH parties hold their end of the bargain? How is it that I am unable to terminate my contract when the other end is not fulfilling their end of the agreement??? To make matters worse, I pay a substantial amount of money to have this "phone service" each month yet I have to take private and / or professional calls in public on city streets and parks because I can't make a call in my own home? I once had to take a job interview via phone in a starbucks and was mortified when the baby next to me began screaming... ..I ducked into the restroom. The day my contract expires I am chucking my iPhone into the center of the street to watch MAC trucks smash over it all day long. I'm told it will cost over $200 to end my contract with AT&T, despite the fact I can't make or receive a single phone call outside of a public place. Unreal.

Terrible reception, especially data and SMS! Dropped calls, too. AT&T fail, I am switching to Verizon!