Hit and miss no DATA most of the time although I get full bars! Piece of shit network AT&T! STAY AWAY NEVER AGAIN!

I would do anything to get off AT&T at this point. THere's no way I'm renewing the contract that's for sure. It's just terrible. Shows full bars, but tehre's no internet, no txt messages. As of the time of this writing my phone is one of the top tier phones you can buy, and it's a very thin, very light, paperweight. Manhatten coverage is just absolutely terrible for their supposed "4G" network.

In my office the iphone is useless. All it can do is send text messages (Not iMessages). incoming notifications will occasionally get through. Any data usage is pretty much nonexistent. If I restart my phone, I get a small window of about 5 minutes where I can suddenly download data or take any sort of advantage of 3G network. Then it goes back to showing full bars, but not working. ATT has become awful in the past year. Completely unreliable. I've checked with others I know in the area, and they have the exact same thing. We are basically paying for nothing. Outside the building is basically the same, very poor data.

In the heart of Times Square. I get absolutely no 3G service even though iPad is showing 4-5 bars. It worked okay (but not great) up until about a monh ago. Then it just went dark in early Dec. No service whatsoever. Nothing. Nada. Zilch. Absolutely useless. Absolutely pathetic for AT&T to. Of have service in Times Square, New York City. Anyone wanna trade a Verizon iPad for an AT&T iPad?

No calls received, no texts coming in or going out unless I switch my network to Edge. Doesn't make sense I can't use my phone in the heart of Times Square.

Awful reception in this building and downtown area as a whole. Funny thing is within the office I can receive and make calls + SMS, but data is very slow. In the halls of the bldg though, calls drop and SMS's do not come in at all. Outside the bldg on Church St., no data comes thru even at full bars!

AT&T reception is HORRIBLE! I dont understand this is the middle of a MAJOR city..on the top floor a building! I I got service in the subway UNDERGROUND in Chicago... I can't wait to switch to Verizon. This is so sad, shame on you AT&T :*(

AT&T has proven to be a very disappointing phone service. I cannot call within my room, and I am forced to go outside in the freezing cold, just to even make 10 second calls. The service is terrible. Recently, I went outside to make a call. The phone said I had four bars, but my call was dropped four times. By far the worst phone service out there, I will be switching to Verizon come January.

Phone will show varying number of bars, but calls and data remain spotty. Takes FOREVER to load emails; calls cut out often. Service becomes better after going north.

New iPhone 4s with four bars 3G and the data service is useless during weekdays. We arrived on Sunday and ATT's data service was great, more than 5 Mbps download speed. This morning it came to a screeching halt, even with 4-5 bars showing. Who are these people, charging $25 / mo for cellular data service that sucks this badly!

I have 4s. have full bars and yet cant access the internet or stream music. there's no point in having a phone.

Can anybody tell me if the 4s is any better in mid-town. I noticed that it claims to use two anttenas for better receptions -is that true? I HATE at&t

I may have 4 bars but service is schetchy. Just got off the phone with a rep who told me there are 4 cell towers out, and they've been out since yesterday. The real kicker is with their new contract agreement, they don't give credits for lack of service anymore. Imagine that, they're in business to provide service, yet they can get away with not providing service. What a joke!

I do not understand this... the phone says it has 5 bars of 4G, but the internet is super slow... simply put my phone does not work in any building. ATT is really bad, Im stuck with them for another 2 years...

I have AT&T, live next to the museum of natural history and yet... ... .yet, I cannot get a single bar of AT&T service in my very own apartment. We all know AT&T stinks for cell coverage in NYC, but one would think being located virtually next to one of the largest NYC tourist attractions, I might have a little bit of coverage. Nope. On a good day, you can find my husband and I waving our hands / phones in the air in 1 of 2 very precise spots within our apartment that once in a while, will actually transmit a text message. I don't understand how AT&T is getting away with this! I'm certainly far from a legal expert but isn't a contract a binding agreement that BOTH parties hold their end of the bargain? How is it that I am unable to terminate my contract when the other end is not fulfilling their end of the agreement??? To make matters worse, I pay a substantial amount of money to have this "phone service" each month yet I have to take private and / or professional calls in public on city streets and parks because I can't make a call in my own home? I once had to take a job interview via phone in a starbucks and was mortified when the baby next to me began screaming... ..I ducked into the restroom. The day my contract expires I am chucking my iPhone into the center of the street to watch MAC trucks smash over it all day long. I'm told it will cost over $200 to end my contract with AT&T, despite the fact I can't make or receive a single phone call outside of a public place. Unreal.

Terrible reception, especially data and SMS! Dropped calls, too. AT&T fail, I am switching to Verizon!

I just received the best news. The new Verizon iPhone 4s is GSM as well and can be used in Europe. Now I finally can throw my ATT iPhone off the roof. ATT reception is SO bad in the N. Y. metropolitan area, that I'm surprised that they haven't been sued yet for false advertising. Garbage. Absolute garbage. I lose 10-15 calls per day. Meanwhile, my wife has a Verizon iPhone and never has lost a call.

This is the WEIRDEST thing - I get 5 bars of 3G service in my office here, but absolutely NOTHING will load or work. I tested it out by dialing my cell from my work phone... and my cell phone didn't even ring. Makes no sense. I get better service and reception on interstate 84 up in Orange County than I do in midtown Manhattan. HOW. WHY.

ATT is simply TERRIBLE all over NYC, I only subscribed to ATT for the ATRIX, and now I am paying the price of pure aggravation on a daily basis! Every call I make, I get a drop on the line and need to reconnect... this is EVERY CALL, EVERY DAY. Crappy service support comes with ATT as well. Try complaining, you will get a CHANGE YOUR SERVICE PROVIDER! answer. Thank you ATT.

Every single call I make get dropped at least once in the course of our conversation. It takes 3+ minutes to load apps that use the web. Trying to load my twitter timeline today took more than 5 minutes. When I called to tell them about their service, they transferred me to about 6 different robot machines. When I finally spoke to a person she told me she couldn't do anything for me. I'm transferring to Verizon!

Is this the right forum to vent about AT&T's continuing crappy lousy for sh&t signal in Manhattan? That's right - smack dab in the middle of New York, New York. The truth is the complete opposite of their new ad campaign about a better network - the reality is that AT%T's sucks! I have a beautiful view of Central Park - from my window I see the lower half of Fifth Ave. and two-thirds of Central Park South. But since the first day we got our cell phones on AT&T, the signal has been so bad that we always ask to call folks back using our land lines. No improvement at all despite five years of complaints. Now, in this neighborhood, it's getting WORSE. Yesterday and today, distortion and dropped calls all over the neighborhood. Turn the corner from 70th St.onto Central Park West and it's like turning on a fuzz box. What's the problem with AT&T? BTW, my phone is a Motorola RAZR - V3 I think.

I have never had good reception in my apartment, but that used to mean that I needed to keep my phone by the window and couldn't talk in the kitchen. Three weeks ago, I started having NO reception in my apartment - I have emergency-call-only service in all rooms of my apartment except for once in a blue moon in the back room by the window. Needless to say, it is absolutely ridiculous and there is not a thing I can do about it as long as my company is paying my phone bills. BALLS.

Holy ATT is bad in this area. Dropped calls, no calls, no data, slow data its miserable! They said they added wifi to relieve congestion, but even the wifi doesn't work well! What *IS* it with this company?!

Been ATT customers for 10 yrs. Since June 1, 2011 each time we use the cell the calls drop several, per call. Run my business on the cell. ATT employee told me it would last about 6 months because towers are being updated / repaired. Unacceptable. Will be switching asap.

Horrible service. Phone is a paperweight with AT&T. Doesn't receive or make calls. Text messages come over a day late. Forget even thinking about internet. When I do have a bar or two, calls are dropped or immediately forwarded to voicemail.

Appears to have full bars for phone and internet on my smart phone but the Media Net of AT&T provider has actually shut down. Message indicates there is no connection at the provider end, not at my phone. This happens more frequently since March 2011 and sometimes all my efforts to reconnect take hours to work. If I walk to Broadway with the phone it eventually connects with Media Net again. Terrible. Can't trust this provider and it is costly.

Lost reception last week Wednesday April 13th. Don't know why reception dropped to zero. I think it might have been a tower issued but ATT is no help with that. I really hope this won't last long because it's our only phone and I work from home. Just another note, went to ATT on Lex and 45th st and it took less than 10 seconds (not kidding) for the guy to tell me I need a new phone because the battery is dead even though the phone is 3 months old. He said "that's electronic stuff, it just stops working"

on a very high floor and reception reads 4 bars, but interestingly, people often can't hear me or hear every other word. It seems to vary greatly if I move one foot in one direction versus another. Also, I have tons of failed calls. If I find a spot, I need to stand still to have the call.

I work in the Rockefeller area. I have like 1 or 2 bars consistently and the data service is about non-existent. I can't do anything with it. The guys sits next to me with Verizon had no issue. Apple needs to dump AT&T. It gives Apple a bad name.

I read the last review (from today) and thought it was my husband, but it was not. I bought him a iPhone 4 in MA for Valentine's Day and sent him off to work in NYC. Alas, close to zero service. He is in the Wall and Pine St.area. Not sure what to do. I convinced him that the iPhone was so much better than the Blackberry he had. Oh no. Hell to pay.

AT&T should be ashamed of their lack of service in one of the major city centers in the world. In order for me to attempt to connect a call in my building, I need to sit on my windowsill with the phone laying next to me in speaker phone mode. Typically, I will need to attempt a call 5 times in a row before the "call failed" messages end, and the call actually connects. Once that happens (when the mini-miracle occurs - my cellphone actually makes a CALL), it's a crap shoot as to how long the call will stay connected. I was a Verizon consumer prior to the iPhone coming out, and I am once again a Verizon consumer with a brand new iPhone4. I will NEVER go back to AT&T.

Service has never been great, but in the past 2 or 3 months, it is almost nonexistant. More than half the time, I cannot get a call through at all. Nor can I receive one. Other times, I get through but I hear my own voice echo back and the party I am calling can hear me but I can't hear them. If I do get through, the call is often dropped and I need to try again. AT&T PLEASE get your act together in NYC (especially in the Village). I can only take so much more of this until I will have to defect!

Wow, I don't know what happened. Suddenly I got 5 bars of service in the Lower East Side. Previously barely 1 bar. I was even using a M-Cell but tonight the new 5 bars are bumping me off the microcell because the AT&T signal is stronger. Well, 'bout time.

As soon as I enter my work floor I lose reception on my iPhone. I cannot place calls, Incoming calls do not ring and I get new voicemail alerts only when I leave the building and walk at least a block. Text messages are delayed incoming and outgoing. If I power the device off and on again after 5 minutes I will get reception for about 10 minutes after which my bars dissappear again and the device starts 'searching' for service. First time I contacted AT&T about this they told me to make sure that I was not obstructing the antenna (around the phone's edges) so I removed the protective case but this did not help much. I had a regular AT&T cell phone up to January of this year and I never had a reception problem in my office building until I switched to the iPhone. I love it for all the tons for features and apps and it sure does make my hectic schedule more manageable but I'm thinking of going back to simple phone so that I can have my service all the time.

On 11th St.or 12th St.walking between University Place and 6th Avenue, I get dropped calls consistently. Also, in my apartment on 10th and University I get very poor reception that has seemed to have gotten worse in the three years I've lived here. It's really nerve racking, though I'm hoping that it will get better as iPhone customers defect to Verizon in January.

I work in 49th and 6th. I am in edge most of the time, without 4G coverage. When I do get it the signal is so bad I can't even check my email. Even when I leave the building and I try from the street the signal is weak. This is Times Square, the center of Manhattan. If we don't get good service from AT&T here, what are we to expect?

Many times I got 5 bars, and the call get dropped, anyway I live in 42 St. "the heart of NYC and I cant believe how horrible is the service here, continuous calls dropped, all time, and ATT reps telling you about "towers being down" in Philadelphia and NJ, What? Im done with AT&T, why don't invest some money on actually improve the service instead of wasting money on TV commercials about how great is their Crappy service.

I've been sticking it out with ATT for a few years and I've had it, had it, had it with endless dropped calls. Worse, I keep getting polite reps who endlessly tell me about 'towers being down or being repaired.' One rep told me I had "metal" in my building! I politely informed her that we use metal in buildings in NYC so they won't fall down. Further, when I point out that I try making calls from Wall St.[my office seems to be it's own personal ATT Dead Zone], which is basically the capital of the planet and not some farm in Iowa, I'm politely told "they're working on it." I've learned to speak faster because it's not a question of IF an ATT call will drop it's WHEN. I have just spent $130 on a Verizon Accolade. It is a pre-paid one month phone. It's not as fancy as my Samsung Impression but it does something ATT phones have a VERY hard time doing... it does ***NOT*** drop calls! Today, 10-18-10, the little Accolade made successful calls from 2 locations [1 in my office another in a nearby building in lower manhattan] where ATT never even shows ONE bar!

I get 5 bars on my Nokia, but celll simply DOES NOT WORK as it is supposed to. And by that, I mean basics phone conversation! Phone works great in CT, and I just realized the ATT issues after I started working in NYC.

AT&T has clearly no clue how to fix the NYC problem. Dropped calls left and right for the past 2 years. Good customer service though, I received two BB Bold replacement models and a cheap iPhone upgrade hoping something would fix the problem but just made it worse. Full bars, no bars, no service, full bars, it just keeps showing something else every 10 seconds. Making phone calls impossible. Unfortunately that's what a phone should be good for, no? No problems in CT but that doesn't help. I need a phone that simply works in the city and AT&T just can't deliver.

Even after forcing Apple to replace the original Iphone 4G with a new one this week, calls continue to drop and / or calls go directly to voicemail. This is so bad that I reconnected my Land line

Really poor reception. Calls would go directly to voicemail.

Reception near window facing 84th but no reception 6 feet away.

I can go from internet connection to "no signal" "emergency calls only" in under a minute. I receive text hours after they are sent. I rarely can receive a call. Usually I get a voicemail alert hours later. For living the largest city in America, the cell phone reception is appalling. And very frustrating.

constantly dropping calls / the bars showing signal strength do not appear to be truthful, and AT&T denies its happening. had no problem with it in miami, washington DC, colorado nor north carolina, so it's definitely a problem with new york towers. the fact that they won't admit it and fix it is beyond logic and extremely annoying. i think a class action lawsuit should be started to recover our monthly payments for their horrible service and refusal to fix it.

The phone is effectively unusable. 99% failure or dropped. If I do connect with someone, one party cannot hear the other. The other day it took 8 calls to 611, AT&T customer service, to connect where we could hear each other. This call dropped, too. I'm on the 3rd floor of a brownstone on the upper east side of Manhattan, not in some granite cave five miles under the earth. Good grief, AT&T wireless service sucks. What's interesting is that the reception indicator shows 4 or 5 bars. I'm calling BS on that. Also, AT&T now requests that you download an Ap to send them a notice every time a call fails or is dropped. I don't want to be a network engineer, particularly an unpaid one.

Worst network ever in NYC

No reception on 5th Floor on 8th Avenue... Can't use the phone at work! crazy. No reception in the park in Brooklyn.

Dropped calls every day, several times a day even with 5 bars on 3G. Have been on the phone with AT&T support for months determining if it's the phone or network. Went down to NC for a week and had NO DROPPED calls. It's the network and they need to upgrade the network ASAP and acknowledge how poor their service is right now.

I have bars but 3G is slow. Constant dropped calls with 3G mode turned on (Dropped all 20 calls I made so far). Switched 3G off and using Edge and getting slightly better reception.

I have nothing but dropped calls and almost no reception in the lobby and basement of my building the same goes for my apartment unreal considering I reside in the heart of manhattan.

i have to send multiple text messages several times, I receive voicemails from calls 8hrs later, drop calls, cannot make calls, ect. I am breaking my contract to sign on with Verizon.

Calls get disconnected all the time in the middle of a conversation. During calls, the voice is broken and you cannot hear a complete sentence. You have to keep asking the caller to repeat what was just said. When you call someone and are put on hold for half an hour, it is extremely annoying to get disconnected. Is this what we are being charged big bucks for by AT&T? They deserve to be driven out of business.

3rd floor of an office building smack dab in the middle of Manhattan and all I get is 3 bars. And I'm near a window!

AT&T is horrible. My phone didn't ring when people call or register that I had voicemail until days after the call. When the phone did ring, I had a one-minute countdown until the reception went out and the person on the other end couldn't hear me. I use my cell phone as my primary phone to talk to clients; less than one month after buying the iPhone and starting a 2 year contract with AT&T, I had to cancel my plan (and they won't waive the cancellation fee just because of a silly thing like your phone not being capable of being used as a phone) and get a Verizon phone.

No reception at all for voice calling on the 3rd floor of 10 W. 15th Street. EDGE (data) requests succeed sporadically, but definitely are not instantaneous. My other cellphone is a Motorola RAZR on the T-Mobile network. It gets 5 bars in the exact same location as my Blackberry 8310 on the AT&T network. Friends with iPhones (on AT&T) were unable to place or receive phone calls or texts from my apartment. There is definitely an AT&T dead zone where I live.

As of late, AT&T cell coverage has become terrible. E.g. long delays in transmitting text messages, dropped calls, loss of service. I'm curious if this is a homeland security issue in Manhattan affecting all carriers or if AT&T is just farming out its duties to subcontractors.

2 bars to 0 bars indoors. I pray never to receive or have to make a call in this area knowing it will be dropped or have spotty reception. 2g is almost as bad as 3g in this area.

This might be temporary as I have had reception here in the past, but now there is no reception between Spring St. and Houston St. on the west side of 6th Ave.

Ever since I switch from T-Mobile which was horrible to say the least. I haven't had anything but stellar service with At&t. My gf had Verizon and there wasn't one place in the city / long island or upstate that she got service and I didn't, love AT&T I do get dropped calls sometimes but 3G works great for me 90% of the time. Most people that have bad reception with AT&T and iphone are the same ones that refuse to update their phones or are just exaggerating about how they lose service. because I have been in many places with people with sprint / verizon / T-Mobile and with AT&T I always have service longer than any other carrier.

Great in building reception most of the time.

Reception is horrible all over tri-state area. Dropped calls, no service, horrible voice quality. Sounds like a cell phone from 10+ years ago if you can get a signal. DREADFUL

We recently moved from Chicago to Manhattan. AT&T service had been mostly reliable in Chicago, but is terrible in Manhattan. On street in front of our building, 'no service'. In various area on the streets, calls go directly to voice mail, and outgoing calls are impossible even when bars are strong. AT&T's network in Manhattan is in bad need of repair or upgrade. If it weren't for my beloved iPhone, I'd drop AT&T immediately.

ABSOLUTELY NO RECEPTION in the Helmsley Building. This is ridiculous. Grand Central Terminal is directly across the street. And forget about data, my iPhone is constantly dying because it is always "Searching" for service. This is the worse service I have ever paid for.

Phone says 3-4 bars, but drops calls repeatedly. Could be the UN, but Verizon users don't seem to have the same problem.

3g Service in Union Square NYC is non existing. I had a Nokia N75 and I thought my problem was the old handset (well thats what the AT&T store reps said trying to make me renew my contract ). Now that I have the iphone 3gs I get the same problem. I spoke with a rep at the AT&T store on 14th street and he told me to switch to EDGE for a week. I spoke to numerous reps over the phone and they said it seems to be faulty 3g cell towers in the area being worked on. I say we all should complain and get a class action lawsuit going on and get some money back or get AT&T to change the rates for 3G service... ..

Sheeps Meadow in Central Park seems to be a big dead zone for AT&T. My friend and I were trying with a blackberry 8300 and an iphone 3g. Can't get any calls through. Takes forever to get blackberry messenger or texts through. Forget about webpages.

Had no problems for long time. Roommate still has no trouble with Verizon reception. But ever since a building was built behind mine - 2 stories above mine - I can't carry on a conversation because it cuts out every other word even though I constantly have 4 / 5 bars. They gave me a free SIM replace and upgraded the software in my Razr - still the same problem. I must say the service people were great, even though the reception isn't.

Terrible coverage. Slow speeds. 3G blows. EDGE is too slow.

ok this is the real deal about recption on rossevelt island for the most part. Verizon is nuber 1 then Sprint then AT&T witch i'm using as of now. donnt get t-mobl trash! iphone rocks.. mids

There is an AT&T store right there too, and just two buildings in there's almost never any reception. Also, Bowery, 6th and 7th Ave between Houston and 14th St.make up a whole swath of poor-to-no reception. Its like a huge chunk of lower Manhattan is just off the grid.

Cingular was decent but then I moved to Church St.and ATT bought out Cingular, then problems started: Dropped calls, reception just fades even if I'm not moving, many calls go right to voice mail, or I can't hear the call, I just get every other word. It's very frustrating, I'm on the 30th floor with wide open views, even to the cell tower just 5 blocks away.

I was there on a Beautiful Saturday, April 18th around 450 PM and I was trying to call my best friend..the bars were there for 3G..but nothing when I was dialing..after 5 tries..i manually switched to the older Edge network..and after 6 more tries..on the sixth try..the reception had a lot of static and was garbled..i thought it wa sthe park..but the funny thing..when got to the middle of Sheep Meadow..i got a signal!..but by that time..an hour later it was too late..as the party already left the park

I have the first edition iPhone and have had virtually no problems with my phone wherever I may have gone. I've even gotten random pings of reception in the subway! Very strong signal and data transfers, even though the unit was purchased over a year and a half ago (and subsequently dropped many, many times). I've had typical call drops in elevators, but that's pretty much it.

Data service is slow to nonexistent even with full bars of 3G.

I bought an iPhone 3G from the Apple Store on 14th St. three days ago, and thus was forced to switch to AT&T from Verizon Wireless despite many, many happy years with them. Tomorrow I will be returning the iPhone, sadly. The hardware and many apps are excellent... but AT&T service in Manhattan is absolutely the WORST! In my apartment, in restaurants, in office buildings -- even in Grand Central! -- over the last couple of days I have had dropped calls and virtually NO access to Internet and email. Whenever I step out onto the street, the signal is perfect... but the iPhone with AT&T service is virtually UNUSABLE in New York City. And I have tried to use it in SEVERAL neighborhoods, and always the same problem. Tomorrow, as I said, I am returning the iPhone, quitting AT&T, switching BACK to Verizon Wireless, and getting a BlackBerry touchscreen through my Verizon store. If you live in NYC and are thinking of getting an iPhone... DON'T DO IT! You will regret it. UNUSABLE!

I love my iPhone but despise ATT... their coverage is awful. The only way I can use the phone where I live and work is to stand at the window!

When going into the BBT from Manhattan to Brooklyn the first 3rd of the tunnel has no reception. Halfway to Brooklyn it jumps to 5 Bars. Same going the other way. I switched from Verizon to AT&T, there is more dropped calls when driving.

Shows good reception, but when in a call, it is impossible to hear the other person, and the calls get cut off.

My phone rarely works properly. It will ring, but I often cannot hear the other person at all. I had to start using Skype in my apartment.

AT& on my block is pretty useless. I had Sprint before with no problems. Now when I'm in my apartment, I can only send text or use my home phone.

My preferred PDA is the Palm, but reception inside building on the Treo just didn't happen. I switched to Samsung Blackjack and I can now talk inside my apartment. But, I hate the blackjack for all other functions. Other than as a phone, it sucks.

I go to NY often and stay in the Sheraton Hotel on 7th Ave and 52nd Street. I prefer the lower floors (afraid of heights). I am now in the 7th Ave. side and have terrible phone and data service. I called customer service and they tell me I am 100ft away from a cell tower, so what is up with that? I cant believe AT&T is still on the cellular business.. Verizon is way much better countrywide.

Just switched from T-Mobile to AT&T because I was getting so many dropped calls with T-mobile. So far no dropped calls and better call quality. However, AT&T's customer service is horrible and the people in their stores clueless.

I live on the ground floor and my building effectively blocks reception inside my apartment (even though service outside on 9th Ave is perfect and the AT&T cell tower is nearby on 811 10th Ave). I have become aware of the concerns and limitations regarding home installed cell repeaters and the expense of large industrial repeaters (and the requirement for carrier approval). Especially in Manhattan, it is not easy for the consumer to take measures to improve cellular reception. At the Web 2.0 Conference in November 2008, Ralph de la Vega CEO of AT&T Mobility, indicated that AT&T will initiate market testing of Femtocell technology in 2009. He also indicated plans to use an enhanced 850 MHz spectrum to improve signal in densely populated areas. These are both important enhancements. In the meantime, I really enjoy my iPhone but the reception is unreliable and I really want to use the iPhone. Verizon is much more immune to signal deterioration in the city.

almost no reception inside my 6 story building since ATT lost its lease on top of the Mark Hotel on 77th St.due to renovation there. They need to replace this tower. We receive calls but they get immediately cut off. We are now 10075 but I am reporting this as 10021 because Mobiledia does not know the new zip code has been created and will not accept a report for 10075

Even though our building is 3 blocks from Columbus Circle, I get terrible reception on my iPhone, to the point where I need to stand by the window in our apt to take calls. Overall, I have had a pretty dismal experience, anywhere in NYC, with the AT&T service required of all iPhones. I love the iPhone as a device, but really miss my Verizon service. Guess you can't have your cake and eat it too...

Very good voice quality. Data isn't as great as it should be.

Voice is okay, Data is painfully slow. Must be near a window.

I cant believe how bad AT&T sucks here. I am in the 10th floor and dont get any reception in my office, which located not very far from the window. Verizon has better indoor and tunnel coverage and also in the boroughs. these stupid guys that do the engineering there must go back to school. it was much better last year..

I'm on the 30th floor and the reception is completely unreliable. I don't know if this is due to the height of the building. I've had problems elsewhere in the city, so I don't think so.

Back side of the buildings - quality dropped within the last week. Now very poor used to be ok.

Strong indoor reception. Better than Verizon (my last carrier).

Living in NYC, you'd think that a cell phone would work where ever you are. However, that is NOT the case with AT&T / Cingular. I can't tell you how many times I'll be on the phone and walk from the living room to the kitchen and the call is dropped. Or I won't be moving at all and the call is dropped. In addition to dropped calls, sometimes the phone doesn't even ring. People will call me and say "I've been calling you for the past 15 minutes and every time, it goes to voicemail" which doesn't make sense because I don't have the phone off and there's no reason why it should be going to voicemail. It is the most annoying thing EVER and I will be switching to a new carrier soon.

Excellent coverage throughout L.E.S. and East Village. I've heard phone models have as much to do with coverage as provider.

I have really spotty service. Calls get dropped all the time, calls go in and out, and I sometimes have to stay put in one spot in my apartment to ensure steady service, and that's not even reliable. I'm looking for a new provider right now.

For the better part of 3 years, I haven't had good reception on 14th St. in the meatpacking district. Everyone I know who has AT&T in this area complains of the same problem.

Works sometimes outside but never in my building. Have a nice view of an AT&T ad saying they have the fewest drop calls of any network though.

i get no reception at all in my apartment... .had perfect reception on Verizon and my T-Mobile friends have reception as well...

Is anyone out there experiencing the same? No PDA service reception in and around 85 Broad St.area but fine everywhere else?

Signal has dropped from Average to NO Signal within the last three months. Our Nokia, Sony-Ericcson and Motorola phones are unusable inside our apartment. Not much better in front of the building.

In the last three months, reception from AT&T / Cingular has gone from Average to NONE. We also have a Motorola 168 and an old Nokia with external antenna. Nothing on any of them. Phones are unusable within our apartment, though they will ring on incoming calls. Aswering only gives dead air. AT&T should have stayed in the cable-TV business they'd bought. They've become a horrible company, in providing service, and to deal with.

Often shows 5 bars close to the window but sevice drops or clips. Not nearly as reliable as Verizon.

Spotty... . Many dropped calls. Often time when I leave a message a message with drop outs is recorded. I have gotten the message "SOS Emergency Calls Only". Not happy with the reception at all.

reception hops from 0-3 bars in my apt. Better right outside but completely dead on West between Houston and Canal..

My reception has generally been good with Cingular throughout the city, though it takes a while to get reception after I get off the train

Dropped calls all the time. Cingular sucks... or is it the phone... who knows !

Only one spot in my apartment gets reception 3 bars, but as soon as I try to make a phone call, reception goes back to 1 or no bars. I feel like the phone is lying to me.

Cingular sucks! My husband and I are both on the plan and it's sometimes impossible to call each other. When I get off the 6 train on 86th, it takes up to 15 minutes to get reception. In my apartment service is never reliable. We had to get a land line because our cell phones rarely work. When we had AT&T we never had any problems. To get new phones we signed a 2 year contract when it changed to Cingular. We just waiting out the contract then we're switching to Verizon.

Just moved to a new apartment and the Cingular reception is terrible. Have to stand next to the window to get even a couple of bars. Going to switch.

On the street reception is ok, in my apartment I need to hang out the window to get a decent signal. Just upgraded to the 680 and reception is moderately better. I called Cingular and they admit their signal is "weak" in this area. They had no information for me about if and when new towers are going up.

I almost never get reception inside (work, home or anywhere else). I generally have bars outside although voice quality is always terrible with frequent holes and lots of static and interference. Nice customer support people though.

mediocre reception at home. unclear. no reception in my room, only reception by the window.

From our apartment, it alternates between 5 bars and 0 without apparent reason. Quality is sporadic, I often get "network error" when I try to connect and calls get dropped without counting as "dropped calls" in their stats because it just goes silent but doesn't disconnect. It drives me crazy when I see their "fewest dropped calls" ads because they claim I have no dropped calls because one or the other party ends up hanging up after a minute of silence. Argh!

I get excellent reception for 15 to 30 minutes a day and NO reception anywhere from Lower Manhattan to Central Park West the rest of the time. Usually, early in the morning or late at night I'll get a strong signal on the 19th floor in my west-facing apartment. Then, in mid conversation, pfft! Dead as a doornail for the next 12 to 23 hours. This phone is still usng a SIM from the AT&T service. A salesperson in the Cingular store beween 53rd and 54th on Broadway told me that's probably what the problem is. The contract was originated on the West Coast, and even though we are now out of contract, the guy told me that only my wife, who signed up for the service, can get the SIM changed. As my wife is still on the West Coast, this is a pain. I may just sign a new service contract with Cingular here and get a new phone. My sister-in-law was in NYC Tuesday night and got excellent Cingular connectivity everywhere we went in Manhattan, including the subway tunnels.

Used to be AT&T Wireless and had no problems in my apartment. But ever since Cingular took over I can't carry on a conversation becuase it cuts out every other word even though I constantly have 5 bars. Thought it was my old Sony Ericson phone and then went and upgraded to the razr and still the same problem. Guess I'll try Verizon.

Service is spectacular. I get the full 5 bars of service everywhere I go. Whether it's in an elevator, the basement or the 8th floor. I have never gotten any dropped calls in the area and the calls I make are clear and perfect. I am always traveling around manhatten and the serivce remains the same; wonderful. I frequently travel in the MTA subway service. I take the 1 train and the 7 train to and from the area. I get 3 or 4 bars underground at 66th street going home. I get perfect service on 59th street, still in the train. I get 1 or 2 bars under 50th street and then I lose service at 42nd street times square. The same consists when I am traveling to manhatten. Compared to my friends with other cellphone services, I am always the one with the amazing Cingular service. Cingular has flawless service wherever I go in the manhatten area and has never let me down. There service is very reliable and I think it is the best out there. I never had any problems and I recommend their service to anyone.

The inner units of this building (meaning those facing the patios, not the street) get no reception from Cingular. It's worse on the lower floors. This has been the case for the last 3 years.

Great reception everywhere below 14th St. (even inside the 8th St. and Broadway subway station). Switched from Sprint which had a dead spot on 95th and Second Ave. and kinda crappy reception around the city.

On AT&T as I don't care to switch to Cingular. Coverage is inconsistent - sometimes 5 bars, suddenly dropping to 2, then back to 4, then dropped call, then... .

several bars usually, but much breaking up

Constant breaking up of signal. TMobile far better.

Only on very high floors are signals hard to keep, but they can be attained.

I can't wait until my contract is up because I am definitely leaving cingular. The reception pretty much everywhere is horrible. I live in this area and I consistently get 1 bar on my phone here. It is v difficult to make a phone call or receive one.

Sometimes reception dips to 4 bars but mostly it stays at 5. Much better reception here since I switched to a GSM phone. No dropped calls.

I can see a cell phone antennae on top of a building (7 floors tall) from my apartment that are directed right at my apt. I think this is my cell phone tower and explains my excellent reception. The building is on 84ths street about midway between Broadway and Amsterdam. I imagine that if you were on the other side of my building (tall - 23 floors) you would not get any reception from this tower and might explain the poor reception from other users in the area.

As with much of the upper west side, Cingular coverage is a problem, so the signal is either lost or fluctuates wildly with any movement. Perhaps they will add some locations or buy space from Verizon. I am not switching because the Cingular coverage in Florida is much better than Verizon's.

Very erratic coverage inside our apartment building. Movement of 1 meter (3 feet) in any direction would change the reception from 3 bars to none. Occasionally, the reception would plummet even while standing still. In other areas (e.g., Columbia University area) the reception was good, even inside the buildings.

Since Cingular took over AT&T reception has deteriorated rapidly. Calls usually get connected but constantly break up.

if I stand directly AT my window or at the front door of the building (i.e. 2" from the street) I have reasonably good (4 bars) reception. if I go inside my apartment (ground floor northern exposure) -- the reception dwindles to 0-2 bars. this is with TDMA and GSM, all Nokia fones via AT&T / Cingular --

I get very good reception if I sit on the left side of my couch (faces west). However, calls have dropped while in front of my building.

Switched to Cingular from Verizon due to rollover and family plan features. Had AT&T back in 2000 and sales rep assured me that coverage had been upgraded to "equivalent to Verizon". Trust me, Cingular service if definitely inferior. I can't tell you how many dropped calls all across the city. Besides obvious places, (elevators etc) this happened to me so rarely with Verizon. Now it happens daily with Cingular. And call clarity is far inferior to Verizon. Also, my apt has unobstructed west view but I can't make calls from my apt now due to spotty reception and numerous dropped calls. Never a problem with Verizon. Phone says 5 bars but then drops call, goes to 1 bar, then 10 secs later says 5 bars again.. all while standing in 1 spot! Another annoying fact is the annoying touch tone delay. When dialing in voicemail passwds, when you punch in #'s, there is a latency in the phone registering the touch tones (5-10 secs?). Never had that issue with Verizon which recognizes instantaneously like a land line. Only good thing is rollover and family plan. Coverage is so bad though that I rely on my work issued Verizon phone to make important calls so that I can hear call and not get dropped.

I have terrible reception in my apartment and consistently have 2-3 dropped calls during a single conversation. Elsewhere in the city, reception is spotty. I started with AT&T and was switched to Cingular. Things haven't improved under the new carrier.

I only have reliable reception in my bedroom. I don't have a landline, so this is a major pain. I used to have T-Mobile and the reception was even worse, so I don't want to change again.

four bars don't mean a thing - frequent dropouts - plus about every fourth syllable lost - typically get a plea from the other party to please switch to land line - used to have ATT TDMA which was far better - also bookkeeping is not good - signed up for online billing and rarely get notification of bill due until message comes that payment is OVERdue - looking forward to contract end.

I used to get ok service in my office on Broad St. Now I have 5 bars on the 40th floor of my building. Everyone that has Verizon or T-Mobile are sucking wind while I am getting email and making calls. My boss is convinced to swap everyone over to Cingular. Hated them before love them now.

Use to get 3-4 bars inside my apartment. Now I get no service at all on two different phones. Happen a few years ago but Cingular sent out an update to my phone and fixed the connection. This time its a no go. Been over 2 weeks now with no service at home. Will need to find a new carrier as the phone is used for work.

Cingular works very well in the Cincinnati area, it is definatley the best carrier in the area, or any area for that matter. So if you are cell phone shopping around Cincinnati, Cingular is the way to go.

I used to be an AT&T Wireless customer for almost 8 years until Cingular took over the company. I have to say that during the blackout of 2003. I had no problems using my AT&T Wireless mobile (GSM tri band), while most other people using other carriers couldn't even use their phones. After I switched over to Cingular, the reception has been good to excellent throughout Manhattan and the rest of the city. I have yet to experience any dead spots

Great reception in apartment and almost everywhere I go.

Just got Cingular and I'm amazed at the how well it serves inside my office building. Had other carriers in the past and I would always drop on the higher floors.

Dont know what Cingular is doing but they have excellent service inside hotels in Midtown. I recently stayed that Marriot Marquis and Hilton on 6th Ave and didn't have a problem. My partner has T-Mobile and he kept dropping calls. Keep it up!

indoor reception (building constructed 1905) is very poor. Calls will connect but degrade rapidly. Usually call is dropped and must re-dial 3 to 5 times during a conversation.

Just got a Cingular phone and couldn't be happier in Midtown. I even have service on the 35th floor of my office building. My coworkers have to stand near the windows and are constantly dropping.

Service in Grand Central Station is terrific. Even on the tracks. My friend, who has Verizon, envies me since he gets no service in the lower levels of Grand Central. I guess Cingular is raising the bar!

Unbelievable... It's two days that I am completely unreachable. The phone works perfectly... as a matter of fact as long as I'm closer to 8th avenue it works great. As soon as I start walking towards 10th avenue, the line drops and I have no signal, when I used to have it for the last 2 months. Not only, often the phone shows full signal strength, but no matter what number I call the lines are always busy... My two friends who also have Cingular have had the same problem. They better put up some repeaters, or they'll lose all their customers in the area... I'll be the first one Cingular, raising the bar... .funny, huh?

Had AT&T for years - everything perfect until 6 / 28 / 05--told to switch to Cingular for GSM-- which I did after a week of problems--told a tower for digital was being "deconstructed"-told they don't guarantee reception indoors-told everything is okay when they test it from their end and it must be a neighbor blocking the signal and I should ask around. Terrible AT&T customer service--nicer customer service for Cingular on the phone, terrible in the Cingular store no one has answers. Signal goes up and down only in the building, and depending on where you are in the apartment.

I have been a Cingular customer for 5 years and never had any problems until I moved to the city. Now about 80% of my calls are dropped, and it's not because I have no reception - I will have full reception at the beginning of a call, and then (while in the same spot of the apartment) it will suddenly drop to nothing, at which time the call gets dropped, but will immediately return to full reception again afterwards. When I called to complain their response was "your contract says we don't guarantee service in all areas." Come on, this is NYC!

Many times, people call me and say that they've been trying for several times but get the message that "All circuits are busy" and it just hangs up - doesn't even go to voicemail... The idiots have oversold their service and need more towers or bandwidth or additional frequencies... It happens to me EVERY NIGHT! I just switched just over 2 months ago - is there any way to break my contract and not pay because I'm not getting the service I pay for?!

Aside from no reception in my apartment, I get dropped calls quite often. Service has just gone downhill since Cingular merged with AT&T. Heard good things about Verizon, for those who are looking.

I need to find out what provider gives the best reception in New York City

The phone is unuseable inside the apartment.

Singal is good in this area(indoor / outdoor). But when I get into Penn. Station the signal is unpredictable.

Since the merger of Cingular and AT&T my calls drop consistently every minute / seconds and reception is lousy. I did not experience any if these problems with AT&T.

Reception is better then it was with T mobile two years ago (changed service then, t mobile was horrible and bad customer service to boot). Better then bad is still not good, my family back in The Netherlands uses GSM there and you cannot hear the differece between landline or mobile, wether calling from the city or somewhere in the countryside on the other end of Europe!

Cingular's performance has gone down since they absorbed AT&T's network. I used to receive calls while in my elevator in my building! Now, 1 out of 4 calls I get a network error.

Jusrt switched to Cingular from Verizon. Reception and customer service are so bad that I am switching back, even if the Verizon phones are terrible (which they are). Am ready to eat the activation fee, as well as all of the downloads I got before I realized how bad the service is.

No problem using my Cingular, GSM, Samsung x427m throughout the lower east side.

I have had Cingular for about 1 week now after switching from Verizon and haven't found one instance of no service (except in the tunnel under the east river (LIRR and Subway)) or very weak service in the tri-state. Get at least 3 to 5 bars of signal strength everywhere that I've been.

Four out of the last eight weeks it has been impossible to make or receive voice calls in 10025. The signal strengh is fine but the phone will either report 'Error in system connection' or will make the call but will be nearly inaudible. Doesn't work in my apartment or in any of the streets around it. Works fine elsewhere in Manhattan. Definitely a Cingular problem since it was fixed for two weeks, now it's been back for two weeks.

Lately the Cingular service has been horrible in my house. Judging from the comments, I should have never gotten Cingular in the first place. I think I'll switch to Verizon or AT&T. The only thing good about Cingular is its marketing!

Cingular has excellent signal in this area. The phone shows 5 bars almost all the time. Maybe it's hte phone, but I notice good signal around the city.

The reception is the worse. Giving it the rating of Poor is actually a good comment. I get some reception, and it cuts in and out, and it's horrible! The worse ever! I use to use AT&T and it was always full bar, it never broke when I was in my neighborhood. I get reception in other parts of the city but not here. And the reception isn't that great!!!! I just got this service less than a week ago. And have already been to the Cingular store 3 times, because they messed up on my account. Long story, but glad for anyone to hear the history of them trying to "port my old number" and foolish employees in their stores.

Reception is poor and the customer service is the worst I've ever experienced. Once you sign the contract they could care less about your problems. I've been waiting for my contract to run out so I can switch to Verizon.

Signal strength is good, BUT their system is overloaded: incoming callers consistently receive "All circuits busy" messages (and aren't bounced to voicemail!), and outgoing calls require multiple attempts before they go though. DO NOT CHOOSE CINGULAR FOR THIS AREA!