unusable..no reception... t-mobile... should close up in new york city

phone is unusable.. every T-Mobile customer who cannot use their phone should get together and file a class action suit against this company for false advertising.

This is one big farce. I always thought that it was not T-MOBILE's fault that when I went into my building I would not get service. Then one day apparently the network shut down and I was roaming on Cingular's network... . It was really amazing. I mean that: I had FULL BARS in every spot of my apt, I couldn't believe it! This whole time I thought my walls were made of something that stopped the signal, but apparently its just that T-MOBILE IS WEAK in my building. I call up and they try to sign me up for hot spot at home - BUT I DONT GO OVER MY MINUTES. And they try to sell me a new phone, but i've done that already and it never works. WHAT REALLY GETS ME ANGRY is that when I dont get T-Mobile service, I feel like I Should be 'ROAMING' on Cingular's service SINCE it is available and T-Mobiles is not. BUT even when I do a 'MANUAL NETWORK SELECTION' like those poor innocent service representatives advice me to do, it says its registering with CINGULAR but hten goes back to TMOBILE. I figure, maybe I have service now, with no bars, I hope... .. and what do you know! CALL FAILED! AGAIN! CALL FAILED! I mean come on, the truth is you get what you pay for. If I had the money i'd be paying for Verizon and drop T-Mobile in a heartbeat. But i'm not a rich man. I just want honesty. Dont blame it on my phone. Don't blame it on my building. JUST BLAME IT ON YOUR WEAK TOWERS> Terrible. I'm going to cut out that second cup of coffee I have everyday and i'm going to switch to VERIZON. After I speak with a supervisor. CALL THEM UP. ASK THEM FOR A SUPERVISOR TELL THEM THAT THE SERVICE SUCKS HERE AND YOU SHOULD BE ROAMING

15th floor hi-rise. Perfect reception in every room.

Two bars most of the time..get dropped calls often if I move around inside a building.

Phone works most of the time in my apartment but has no reception in my office, a couple of blocks downtown. Overall, service very spotty and unreliable.

I had at&t / Cingular since 1999 for personal use, and it was downright unreliable. Since I switched to verizon, my signal has been perfect. Both phones sitting side by side, AT&T has one bar and Verizon is full (not that it matters on a digital network, one bar is as good as full reception on at&t) I should have switched a long time ago!

I'm getting consistently excellent reception in this area. Never had a dropped call with T-Mobile. But I'm in Manhattan most of the time; it might be a different story in the boroughs.

Spotty... . Many dropped calls. Often time when I leave a message a message with drop outs is recorded. I have gotten the message "SOS Emergency Calls Only". Not happy with the reception at all.

Spotty reception on 5th floor apartment just north of 116th on Manhattan. Some dropped calls and no service sometimes.

reception hops from 0-3 bars in my apt. Better right outside but completely dead on West between Houston and Canal..

Good signal - only occasional static. Never drops calls.

excellent quality and reception

Manydeadspots within Bellevue Hospital

T-mobile suck, have no signal or only one bar in room. Absolutely no signal in subway station. Have problem to receive phone calls from other carriers, they are directly put into voice mail...

Great reception everywhere on the upper east side. I also get great reception everywhere in the Tri-State Area as well as throughout the country. I drive monthly between NY and DC and have never gotten cut off once during the drive. Unless you have the need for newest Blackberry Pearl or Curve, I would definitely say Verizon is the best in the Tri-State Area.

Basically along 12th street from Bdwy to 5th T-Mobile has horrible service. No service in restaurants or apts and a hard time repicking up the network.

I've had not one problem with Sprint anywhere in NY, customer servie hasn't been too bad either.

I have to stand near a window to get 1 bar of reception (4th floor apartment). Every time I enter a building in Manhattan, I lose my signal completely. Moral of the story: a) don't choose T-Mobile as your carrier, b) don't buy a Samsung e315. =) my 2 cents

Great reception, everywhere in the city.