New York, NY Carrier Reviews & Coverage Maps


Rating
1. Verizon 3.2 star rating (3.2 stars | 102 Reviews)
2. Sprint 2.2 star rating (2.2 stars | 69 Reviews)
3. T-Mobile 1.9 star rating (1.9 stars | 151 Reviews)
4. AT&T 1.8 star rating (1.8 stars | 190 Reviews)

Total Coverage 2.1 star rating (2.1 stars | 566 Reviews)
Towers
Verizon Towers
Sprint Towers
T-Mobile Towers
AT&T Towers

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AT&T

1 Out of 5 (1 star) | 23rd St. | 6th Ave., New York, NY 10010 |

I bought an iPhone 3G from the Apple Store on 14th St. three days ago, and thus was forced to switch to AT&T from Verizon Wireless despite many, many happy years with them. Tomorrow I will be returning the iPhone, sadly. The hardware and many apps are excellent... but AT&T service in Manhattan is absolutely the WORST! In my apartment, in restaurants, in office buildings -- even in Grand Central! -- over the last couple of days I have had dropped calls and virtually NO access to Internet and email. Whenever I step out onto the street, the signal is perfect... but the iPhone with AT&T service is virtually UNUSABLE in New York City. And I have tried to use it in SEVERAL neighborhoods, and always the same problem. Tomorrow, as I said, I am returning the iPhone, quitting AT&T, switching BACK to Verizon Wireless, and getting a BlackBerry touchscreen through my Verizon store. If you live in NYC and are thinking of getting an iPhone... DON'T DO IT! You will regret it. UNUSABLE!

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Verizon

5 Out of 5 (5 stars) | 6th Ave.& 12th St., New York, NY 10011 |

Had Verizon for nearly 15 years and NEVER had a dropped call. Recently I switched to AT&T for the iPhone and had almost 25 dropped calls per day. Switched back to Verizon and LOVE my service. Great, crisp sound quality!

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Verizon

3 Out of 5 (3 stars) | Hudson St. | Worth St., New York, NY 10013 |

Becoming practically not worth using. Landline more and more practical, at least reliable. Dropped calls getting worse and worse. Usually have plenty of bars, but calls die nonetheless. Lately almost every single call: drops, then drops, then drops. I know there's interference from 60 Hudson with all the dishes, etc... . but this is getting unbearable. Calls never drop outside or other locations.

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AT&T

1 Out of 5 (1 star) | Broadway | 26 St., New York, NY 10010 |

I love my iPhone but despise ATT... their coverage is awful. The only way I can use the phone where I live and work is to stand at the window!

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Verizon

5 Out of 5 (5 stars) | West 49th St. | Ninth Ave., New York, NY 10019 |

It may not be the fanciest handset anymore but not a single dropped call on my Verizon Razr in about 2 years at this location!

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AT&T

0 Out of 5 (0 stars) | Brooklyn Battery Tunnel | West St., New York, NY 10001 |

When going into the BBT from Manhattan to Brooklyn the first 3rd of the tunnel has no reception. Halfway to Brooklyn it jumps to 5 Bars. Same going the other way. I switched from Verizon to AT&T, there is more dropped calls when driving.

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MetroPCS

5 Out of 5 (5 stars) | 168 Ft Washington, New York, NY 10032 |

i get great reception and everything unlimited with metro pcs... ..

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Verizon

5 Out of 5 (5 stars) | Union Square / NYU, New York, NY 10003 |

Exceptional service and reception. Occasionally even holds onto service in the elevator going down 14 floors. Absolutely amazing. I have friends with T-Mobile and AT&T service that frequently complain about reception issues or dropped calls. Thankfully, I can't relate. Unfortunately Verizon service isn't cheap, and the phones are generally considered pathetic. I'd gladly drop Verizon if a competitor offered lower rates with similar service, but that hasn't happened yet.

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T-Mobile

0 Out of 5 (0 stars) | Columbus Ave., New York, NY 10025 |

I was with T-Mobile for two years, only because I had a contract with them. I hate T-Mobile with a passion. Never got a signal and got a lot of missed calls in my apartment. Couldn't talk for more than 5 minutes because the service would drop out of no where.Even when traveling, barely received a reception. The customer service was not helpful. I switched over to AT&T and I have full bars and haven't had a drop call. I couldn't be happier.

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AT&T

5 Out of 5 (5 stars) | 8th Ave. | 33rd St., New York, NY 10001 |

Shows good reception, but when in a call, it is impossible to hear the other person, and the calls get cut off.

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AT&T

1 Out of 5 (1 star) | 251 W. 76th St. | West End Ave., New York, NY 10023 |

My phone rarely works properly. It will ring, but I often cannot hear the other person at all. I had to start using Skype in my apartment.

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AT&T

0 Out of 5 (0 stars) | East 22nd | 3rd Ave., New York, NY 10010 |

AT& on my block is pretty useless. I had Sprint before with no problems. Now when I'm in my apartment, I can only send text or use my home phone.

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AT&T

4 Out of 5 (4 stars) | 9th St. | University, New York, NY 10003 |

My preferred PDA is the Palm, but reception inside building on the Treo just didn't happen. I switched to Samsung Blackjack and I can now talk inside my apartment. But, I hate the blackjack for all other functions. Other than as a phone, it sucks.

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Verizon

5 Out of 5 (5 stars) | Brooklyn-Battery Tunnel, New York, NY 10004 |

just got a new blackberry and my call sustained all the way thru on the Brooklyn-Battery Tunnel. I had ATT for many years and dont recall ever sustaining a call all the way thru from NY to Brooklyn.. 6 years and every time I tried, the call dropped (on GSM and later on 3G). I am so glad I switched..

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AT&T

1 Out of 5 (1 star) | Sheraton Hotel | 5th Floor, New York, NY 10019 |

I go to NY often and stay in the Sheraton Hotel on 7th Ave and 52nd Street. I prefer the lower floors (afraid of heights). I am now in the 7th Ave. side and have terrible phone and data service. I called customer service and they tell me I am 100ft away from a cell tower, so what is up with that? I cant believe AT&T is still on the cellular business.. Verizon is way much better countrywide.

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AT&T

4 Out of 5 (4 stars) | 70th St.Btwn 1st and York, New York, NY 10021 |

Just switched from T-Mobile to AT&T because I was getting so many dropped calls with T-mobile. So far no dropped calls and better call quality. However, AT&T's customer service is horrible and the people in their stores clueless.

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T-Mobile

1 Out of 5 (1 star) | 40 W23 St., New York, NY 10010 |

Reception inside the Home Depot is either poor, or nonexistent. This is not good for contractors who need to use their phone inside the store for business.

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AT&T

1 Out of 5 (1 star) | 55th St. and 9th Ave., New York, NY 10019 |

I live on the ground floor and my building effectively blocks reception inside my apartment (even though service outside on 9th Ave is perfect and the AT&T cell tower is nearby on 811 10th Ave). I have become aware of the concerns and limitations regarding home installed cell repeaters and the expense of large industrial repeaters (and the requirement for carrier approval). Especially in Manhattan, it is not easy for the consumer to take measures to improve cellular reception. At the Web 2.0 Conference in November 2008, Ralph de la Vega CEO of AT&T Mobility, indicated that AT&T will initiate market testing of Femtocell technology in 2009. He also indicated plans to use an enhanced 850 MHz spectrum to improve signal in densely populated areas. These are both important enhancements. In the meantime, I really enjoy my iPhone but the reception is unreliable and I really want to use the iPhone. Verizon is much more immune to signal deterioration in the city.

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AT&T

1 Out of 5 (1 star) | East 78th | Fifth Ave., New York, NY 10021 |

almost no reception inside my 6 story building since ATT lost its lease on top of the Mark Hotel on 77th St.due to renovation there. They need to replace this tower. We receive calls but they get immediately cut off. We are now 10075 but I am reporting this as 10021 because Mobiledia does not know the new zip code has been created and will not accept a report for 10075

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AT&T

2 Out of 5 (2 stars) | Midtown West | 56th and 10th, New York, NY 10019 |

Even though our building is 3 blocks from Columbus Circle, I get terrible reception on my iPhone, to the point where I need to stand by the window in our apt to take calls. Overall, I have had a pretty dismal experience, anywhere in NYC, with the AT&T service required of all iPhones. I love the iPhone as a device, but really miss my Verizon service. Guess you can't have your cake and eat it too...

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