Coverage comments are submitted voluntarily by visitors around the New York, NY area.
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phone is unusable.. every T-Mobile customer who cannot use their phone should get together and file a class action suit against this company for false advertising.
This is one big farce. I always thought that it was not T-MOBILE's fault that when I went into my building I would not get service. Then one day apparently the network shut down and I was roaming on Cingular's network... . It was really amazing. I mean that: I had FULL BARS in every spot of my apt, I couldn't believe it! This whole time I thought my walls were made of something that stopped the signal, but apparently its just that T-MOBILE IS WEAK in my building. I call up and they try to sign me up for hot spot at home - BUT I DONT GO OVER MY MINUTES. And they try to sell me a new phone, but i've done that already and it never works. WHAT REALLY GETS ME ANGRY is that when I dont get T-Mobile service, I feel like I Should be 'ROAMING' on Cingular's service SINCE it is available and T-Mobiles is not. BUT even when I do a 'MANUAL NETWORK SELECTION' like those poor innocent service representatives advice me to do, it says its registering with CINGULAR but hten goes back to TMOBILE. I figure, maybe I have service now, with no bars, I hope... .. and what do you know! CALL FAILED! AGAIN! CALL FAILED! I mean come on, the truth is you get what you pay for. If I had the money i'd be paying for Verizon and drop T-Mobile in a heartbeat. But i'm not a rich man. I just want honesty. Dont blame it on my phone. Don't blame it on my building. JUST BLAME IT ON YOUR WEAK TOWERS> Terrible. I'm going to cut out that second cup of coffee I have everyday and i'm going to switch to VERIZON. After I speak with a supervisor. CALL THEM UP. ASK THEM FOR A SUPERVISOR TELL THEM THAT THE SERVICE SUCKS HERE AND YOU SHOULD BE ROAMING
Phone works most of the time in my apartment but has no reception in my office, a couple of blocks downtown. Overall, service very spotty and unreliable.
I had at&t / Cingular since 1999 for personal use, and it was downright unreliable. Since I switched to verizon, my signal has been perfect. Both phones sitting side by side, AT&T has one bar and Verizon is full (not that it matters on a digital network, one bar is as good as full reception on at&t) I should have switched a long time ago!
I'm getting consistently excellent reception in this area. Never had a dropped call with T-Mobile. But I'm in Manhattan most of the time; it might be a different story in the boroughs.
Spotty... . Many dropped calls. Often time when I leave a message a message with drop outs is recorded. I have gotten the message "SOS Emergency Calls Only". Not happy with the reception at all.
