New York, NY Carrier Reviews & Coverage Maps


Rating
1. Verizon 3.1 star rating (3.1 stars | 105 Reviews)
2. Sprint 2.2 star rating (2.2 stars | 65 Reviews)
3. T-Mobile 1.8 star rating (1.8 stars | 147 Reviews)
4. AT&T 1.8 star rating (1.8 stars | 190 Reviews)

Total Coverage 2.1 star rating (2.1 stars | 560 Reviews)
Towers
Verizon Towers
Sprint Towers
T-Mobile Towers
AT&T Towers

All Towers


AT&T

1 Out of 5 (1 star) | Times Square, NYC | Broadway B / t West 43rd and 44th Streets, New York, NY 10036 |

What happened? When the iPhone 5 came out in October I was so happy to finally have signal. Inside my office wasn't very strong but it worked and was reliable. Suddenly in mid-November 2012 it cut off! I'm talking NO SERVICE or a baby bump but receiving data would time out. It's like somebody hit a switch :((

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AT&T

1 Out of 5 (1 star) | 43 St. | Madison Ave., New York, NY 10017 |

AT&T's reception used to be OK in this area but starting from November 2012 the situation deteorated rapidly. During 8 hours I sped in the office, the data service drops at leat 10 times and it takes 2-3 minutes to reinstate it. The speed quality is way worse than it used to be at this same place earlier this year and there is no way that this could be called 4G or LTE. iPhone 5 advertised speeds are a gimmick and I am upset with AT&T to the point where I am ready to ditch them and switch my family plan to Verizon.

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T-Mobile

0 Out of 5 (0 stars) | East 26th St. | 1st Ave., New York, NY 10016 |

Tmobile has horrible service. I have to go outside on the corner to get coverage. Many complaints about sketchy service, but no improvements. Verizon and Sprint are only providers that work throughout the entire building.

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Sprint

2 Out of 5 (2 stars) | Broadway | 135th St., New York, NY 10031 |

I get coverage whenever I am outside. But as soon as I step into a building, it goes downhill from there.

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Verizon

2 Out of 5 (2 stars) | Mid 70's WEA, New York, NY 10023 |

Iphone 4S many many dropped calls -- even standing beside window..also right outside the building. Verizon said "yes the area you are in has marginal cell coverage" VZ recommended a cell phone extender for $250! Said they are limited in the number of cell towers by NYC regulations - which I think is NOT true! I am thing about switching carriers -- maybe VZ in manhattan is just too popular so after 20+ years I may just make the switch!

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T-Mobile

1 Out of 5 (1 star) | Riverside | 88th, New York, NY 10024 |

I live in UWS and both my boyfriend and I have T-mobile. The coverage in the apartment is bad -- most of the time, the person I'm talking to can't hear me or I can't hear them and the call drops in 10min.

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AT&T

0 Out of 5 (0 stars) | Broadway and East 8th St., New York, NY 10003 |

Service is terrible. 90% of the time I get no service at all. The phone has been replaced twice, the problem is obviously with ATT. I am dumping their service and going with Verizon.

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Verizon

1 Out of 5 (1 star) | Varick and Houston | West Village / SoHo, New York, NY 10009 |

Terrible reception. Signal drops from 3G with 3-4 bars to stupid 'roaming' circle icon with 1 bar at the EXACT time I want to send a text, email, or YouTube.

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AT&T

0 Out of 5 (0 stars) | 150th St., New York, NY 10031 |

I have never gotten a signal in my building on AT&T. I've had the service for over 5 years now. The first year it worked and one morning I woke up and it just said no reception. Now with hurricane sandy my time warner service was down and I was completely screwed. I just don't understand how they claim to have the best network and coverage but in the most important city in the world there are dead spots all over. Verizon, sprint, t-mobile, and virgin mobile all get signals in my apt but not AT&T. Very pathetic

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AT&T

1 Out of 5 (1 star) | 51st Street, Ave. of the Americas (6th Ave) NYC, New York, NY 10019 |

Reception in this are is almost nonexistent for an AT&T customer. My oonstant complaints have caused the carrier to discount my monthly bill on several occasions. Due to the poor service, they have gone as far as cutting my data fee in half for as long as I remain a customer.

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Sprint

0 Out of 5 (0 stars) | W. 36th St. | 5th and 6th Ave., New York, NY 10018 |

Day 5 and still can't connect to network. Issue started October 1, 2012. Can't call out, receive calls or texts. Sprint said towers in this area were being messed with because of Verizon. Ticket was closed today at 1pm and now it's AT&T that's effecting service. Sprint claims the issue is the local exchange server. VERY FRUSTRATING to say the least! Manhattan and Bronx NY are affected. However, not all users are having issues... weird!

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AT&T

4 Out of 5 (4 stars) | 76th St.East | 1st Ave., New York, NY 10021 |

I have never had the AT&T problems so often heard about. My service in NYC is good. Once in a while, I'm in a building where it almost seems blocked, yet hundreds of of locations, it's fine. I think it's fair to say that is typical of all providers. Hearing AT&T customers say they get 99% call drops, bad connection, unusable makes me laugh. Also, excellent service while driving. 3G music services to my car radio, excellent. Travel to Minnesota, Rhode Island, Florida, North Carolina, great. Can't speak to the other providers but note that if you had a bad experience with AT&T years ago, they have spent billions in upgrades: it's a different service now. Good to very good.

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Sprint

2 Out of 5 (2 stars) | East 58th Between 1st and 2nd Ave. | 58th, 1st Ave. and 2nd Ave., New York, NY 10022 |

From West Coast. Never had a problem with Sprint in the past. My daughter's I phone works in the house. My EVO only works outside or upstairs. I got the mini cell tower. It did not help so I sent it back. I have given up.

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AT&T

2 Out of 5 (2 stars) | Peter Cooper Village, New York, NY 10010 |

AT&T doesn't have good reception at home, at work or anywhere else. I feel ripped off every time I pay my bill. STAY AWAY!

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AT&T

2 Out of 5 (2 stars) | West 60th St., New York, NY 10023 |

AT&T coverage is spotty. It has not gotten better in the 5 years I have been on them. Truth is I am struggling moving to T-Mobile and android.

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AT&T

1 Out of 5 (1 star) | Barclay St. | Greenwich St., New York, NY 10286 |

Poor reception, calls drop. Data almost non-existant during parts of the day.

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Verizon

1 Out of 5 (1 star) | Fashion Ave. | 42nd, New York, NY 10013 |

Made a HUGE mistake switching from Sprint to Verizon. Im an ATM technician and move all through the city every day. I carry two phones. Neither of them get good indoor signals. calls dont transmit and I never get voicemails on time. Their tech support pretty much turned on me and said I'm responsible for checking my own voicemail? I didnt have these issues with Sprint. Under NO Circumstances would I recommend Verizon to any NYC resident. Switching back to Sprint next week.

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AT&T

0 Out of 5 (0 stars) | Canal St. | Broadway, New York, NY 10013 |

I can't make or receive any phone calls since yesterday morning (service downed for 2 days already). Talked with an ATT stuff and they said there were no service in that area, it not my phone / sim card problem.

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AT&T

0 Out of 5 (0 stars) | Columbus Circle, New York, NY 10023 |

The most horrible wireless carrier in NYC. Period. Data doesn't work as it is horrendously slow but fewest dropped calls is definitely true because you can't make a call to begin with!

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AT&T

1 Out of 5 (1 star) | 51st St. | Park Ave., New York, NY 10154 |

If I do get any kind of signal from AT+T, it is spotty at best. I have stood in certain offices and gotten reception, then stood in another office a few doors down and nothing. I have even been unable to make a phone call standing outside of the building after trying 5 times and walking laps around the building trying to find a spot that I can connect. I would wonder if my phone is the problem, but everyone else on my floor with AT+T shares my problem. For the nation's largest network, they sure have the nation's largest problems.

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