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New York, NY Carrier Reviews & Coverage Maps


Rating
1. Verizon 3.2 star rating (3.2 stars | 102 Reviews)
2. Sprint 2.2 star rating (2.2 stars | 68 Reviews)
3. T-Mobile 1.9 star rating (1.9 stars | 152 Reviews)
4. AT&T 1.8 star rating (1.8 stars | 190 Reviews)

Total Coverage 2.1 star rating (2.1 stars | 566 Reviews)
Towers
Verizon Towers
Sprint Towers
T-Mobile Towers
AT&T Towers

All Towers


T-Mobile

0 Out of 5 (0 stars) | 52 and 6th, New York, NY 10020 |

Tmobile 4G. I have zero reception 95% of the time in midtown NYC. I also have a Verizon blackberry on 3G network and that works great at the same location.

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Sprint

1 Out of 5 (1 star) | 37th ST and 7th Ave., New York, NY 10018 |

Barely get 3g service here. Service is bad inside and outside.

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Verizon

1 Out of 5 (1 star) | 6th Ave. | 45th and 46th, New York, NY 10036 |

voice is OK. Data is useless here. I am on the 11th floor near the window. Most of the time during 9 - 5, there is no data connection. If there is one, the connection speed is 3G rather than 4G.

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T-Mobile

0 Out of 5 (0 stars) | 18th St. | Between 5th-6th Ave., New York, NY 10011 |

T-mobile offers without a doubt the worst service available. Do not sign up with them, they are unhelpful, unprofessional and liars! I have absolutely no coverage in my own appartment. Such service is unacceptable from any self proclaimed cell phone company.

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T-Mobile

0 Out of 5 (0 stars) | 76th West | Amsterdam Ave., New York, NY 10023 |

The reception is very poor around the city. I've been having difficulties in the past few days all around the city, including Union Square and East Village areas.

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Sprint

1 Out of 5 (1 star) | Lower East Side, New York, NY 10038 |

i signed up with Sprint to buy an iphone 9 months ago..im not trying to complain but I understand why people say horrible stuff about them..there customer care agents dont know jack..trying to get credits (when you deserve them) is impossible..when I call into customer care they like to talk down to me and try to say that I'm the problem and Sprint service is not..i have no clue how Sprint is still in business..they have horrible service..i get no service..i have to move around my apartment to get service..during the hurricane it was horrible..sprint was no help..when my contract is up I'm out..

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Verizon

5 Out of 5 (5 stars) | 86th | 5th, New York, NY 10028 |

Always great reception, even through hurricanes and Nor'easters. Never a problem anywhere in Manhattan, Westchester, Long Island, or Vermont.

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Sprint

0 Out of 5 (0 stars) | 200 Vesey St., New York, NY 10282 |

Sprint is an Absolutely useless service. Their coverage maps are wrong. Come to Battery park and check the signal. See if you get anything more than a bar. God forbid you should connect to 3G.

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Sprint

3 Out of 5 (3 stars) | 49th and Park Ave. | NewYork Ny 10171, New York, NY 10171 |

Calls Are Great here at the Office just data can be slow. speeds up after 7pm

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AT&T

1 Out of 5 (1 star) | Times Square, NYC | Broadway B / t West 43rd and 44th Streets, New York, NY 10036 |

What happened? When the iPhone 5 came out in October I was so happy to finally have signal. Inside my office wasn't very strong but it worked and was reliable. Suddenly in mid-November 2012 it cut off! I'm talking NO SERVICE or a baby bump but receiving data would time out. It's like somebody hit a switch :((

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T-Mobile

0 Out of 5 (0 stars) | East 26th St. | 1st Ave., New York, NY 10016 |

Tmobile has horrible service. I have to go outside on the corner to get coverage. Many complaints about sketchy service, but no improvements. Verizon and Sprint are only providers that work throughout the entire building.

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Sprint

2 Out of 5 (2 stars) | Broadway | 135th St., New York, NY 10031 |

I get coverage whenever I am outside. But as soon as I step into a building, it goes downhill from there.

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Verizon

2 Out of 5 (2 stars) | Mid 70's WEA, New York, NY 10023 |

Iphone 4S many many dropped calls -- even standing beside window..also right outside the building. Verizon said "yes the area you are in has marginal cell coverage" VZ recommended a cell phone extender for $250! Said they are limited in the number of cell towers by NYC regulations - which I think is NOT true! I am thing about switching carriers -- maybe VZ in manhattan is just too popular so after 20+ years I may just make the switch!

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T-Mobile

1 Out of 5 (1 star) | Riverside | 88th, New York, NY 10024 |

I live in UWS and both my boyfriend and I have T-mobile. The coverage in the apartment is bad -- most of the time, the person I'm talking to can't hear me or I can't hear them and the call drops in 10min.

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AT&T

0 Out of 5 (0 stars) | Broadway and East 8th St., New York, NY 10003 |

Service is terrible. 90% of the time I get no service at all. The phone has been replaced twice, the problem is obviously with ATT. I am dumping their service and going with Verizon.

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Verizon

1 Out of 5 (1 star) | Varick and Houston | West Village / SoHo, New York, NY 10009 |

Terrible reception. Signal drops from 3G with 3-4 bars to stupid 'roaming' circle icon with 1 bar at the EXACT time I want to send a text, email, or YouTube.

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AT&T

0 Out of 5 (0 stars) | 150th St., New York, NY 10031 |

I have never gotten a signal in my building on AT&T. I've had the service for over 5 years now. The first year it worked and one morning I woke up and it just said no reception. Now with hurricane sandy my time warner service was down and I was completely screwed. I just don't understand how they claim to have the best network and coverage but in the most important city in the world there are dead spots all over. Verizon, sprint, t-mobile, and virgin mobile all get signals in my apt but not AT&T. Very pathetic

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AT&T

1 Out of 5 (1 star) | 51st Street, Ave. of the Americas (6th Ave) NYC, New York, NY 10019 |

Reception in this are is almost nonexistent for an AT&T customer. My oonstant complaints have caused the carrier to discount my monthly bill on several occasions. Due to the poor service, they have gone as far as cutting my data fee in half for as long as I remain a customer.

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Sprint

0 Out of 5 (0 stars) | W. 36th St. | 5th and 6th Ave., New York, NY 10018 |

Day 5 and still can't connect to network. Issue started October 1, 2012. Can't call out, receive calls or texts. Sprint said towers in this area were being messed with because of Verizon. Ticket was closed today at 1pm and now it's AT&T that's effecting service. Sprint claims the issue is the local exchange server. VERY FRUSTRATING to say the least! Manhattan and Bronx NY are affected. However, not all users are having issues... weird!

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AT&T

4 Out of 5 (4 stars) | 76th St.East | 1st Ave., New York, NY 10021 |

I have never had the AT&T problems so often heard about. My service in NYC is good. Once in a while, I'm in a building where it almost seems blocked, yet hundreds of of locations, it's fine. I think it's fair to say that is typical of all providers. Hearing AT&T customers say they get 99% call drops, bad connection, unusable makes me laugh. Also, excellent service while driving. 3G music services to my car radio, excellent. Travel to Minnesota, Rhode Island, Florida, North Carolina, great. Can't speak to the other providers but note that if you had a bad experience with AT&T years ago, they have spent billions in upgrades: it's a different service now. Good to very good.

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