Very good reception - but as mentioned above, wish Verizon had a better choice of phones!

Often shows 5 bars close to the window but sevice drops or clips. Not nearly as reliable as Verizon.

Signal goes in and out in my apartment building, Calls drop frequently and callers can be difficult to hear. Worst during the day. Forget about talking to others on cell phones - you find yourself asking "what?" every other sentence. I like T-Mobile prices, low surcharges, and customer service, but I am considering switching to Verizon, despite the fact that it might cost - gulp - double what I pay. I've had Sprint, which is tempting price-wise, but customer service stinks and reception is spotty. AT&T gets mixed feedback from my friends.

unusable..no reception... t-mobile... should close up in new york city

phone is unusable.. every T-Mobile customer who cannot use their phone should get together and file a class action suit against this company for false advertising.

This is one big farce. I always thought that it was not T-MOBILE's fault that when I went into my building I would not get service. Then one day apparently the network shut down and I was roaming on Cingular's network... . It was really amazing. I mean that: I had FULL BARS in every spot of my apt, I couldn't believe it! This whole time I thought my walls were made of something that stopped the signal, but apparently its just that T-MOBILE IS WEAK in my building. I call up and they try to sign me up for hot spot at home - BUT I DONT GO OVER MY MINUTES. And they try to sell me a new phone, but i've done that already and it never works. WHAT REALLY GETS ME ANGRY is that when I dont get T-Mobile service, I feel like I Should be 'ROAMING' on Cingular's service SINCE it is available and T-Mobiles is not. BUT even when I do a 'MANUAL NETWORK SELECTION' like those poor innocent service representatives advice me to do, it says its registering with CINGULAR but hten goes back to TMOBILE. I figure, maybe I have service now, with no bars, I hope... .. and what do you know! CALL FAILED! AGAIN! CALL FAILED! I mean come on, the truth is you get what you pay for. If I had the money i'd be paying for Verizon and drop T-Mobile in a heartbeat. But i'm not a rich man. I just want honesty. Dont blame it on my phone. Don't blame it on my building. JUST BLAME IT ON YOUR WEAK TOWERS> Terrible. I'm going to cut out that second cup of coffee I have everyday and i'm going to switch to VERIZON. After I speak with a supervisor. CALL THEM UP. ASK THEM FOR A SUPERVISOR TELL THEM THAT THE SERVICE SUCKS HERE AND YOU SHOULD BE ROAMING

15th floor hi-rise. Perfect reception in every room.

Two bars most of the time..get dropped calls often if I move around inside a building.

Phone works most of the time in my apartment but has no reception in my office, a couple of blocks downtown. Overall, service very spotty and unreliable.

I had at&t / Cingular since 1999 for personal use, and it was downright unreliable. Since I switched to verizon, my signal has been perfect. Both phones sitting side by side, AT&T has one bar and Verizon is full (not that it matters on a digital network, one bar is as good as full reception on at&t) I should have switched a long time ago!