Never again will I have a Verizon phone because of the poor serviceWas this review helpful to you?
I don't know where the people above says that T-Mobile is great! T-Mobile is lousy and I am getting ready to change my service. I have the Galaxy S5. I have drop calls about 98% of the time. This is with my company with wi-fi. At home I can forget it. Internet is very slow and it is supposed to be 4G! Customer service is very bad! I don't talk to them any more! I can go on and on but I'm not writing a book!Was this review helpful to you?
Had to purchase an "M Cell repeater " from AT&T or only have a single (1 bar signal strength. This item cost $200.00Was this review helpful to you?
No reception in the hotel. Go outside-dropped calls 75% of times. No internet browsing inside or outside. Called Customer service- tried to resolve- no luck. sent to T-Mobile location, wait one hour to get simcard changed- worked in their office. Two miles away -no reception. I am sick and frustrated how these companies get away with ripping off consumers, I guess their contributions to politicians will ensure the status quo and the consumer can go to hell.Was this review helpful to you?
I have AT&T for a year now good service here in Akron. It jumps for 4g to 4g lte. But I'm looking to lower my bill I think T-Mobile they don't count Iheart radio or Pandora as data usageWas this review helpful to you?
Phone varies between 2G and 4G while in same location and drops calls at least 50% of the time. Most of my incoming calls go straight to voicemail. My daughter has the same phone and hers does the same. She also loses her signal while at the University of Akron.Was this review helpful to you?
Verizon bandwidth Poor between 11AM and 1PM. Signal level is 4 or 5 bars however, the bandwidth according to Speed Test app is less than 100kbs during these hours even with a 4G LTE Droid Razr and was verified with another device on Verizon service. I had trouble listening to streaming audio (trying to watch or listen to the news at lunch) during these hours. Verizon may have better coverage in more areas but that doesn't mean beans if the bandwidth is not adequate to handle subscribers. I noticed the same in the Q Arena during games and the Cleveland Indians stadium with Verizon. If you're on Verizon you can forget about using your phone during these events. On the other hand, friends on AT&T service do not have these issues in Akron or Cleveland during peak times. I'm therefore making the big switch this month and trying AT&T and T-Mobile. I'm taking control, buying a LG G2 outright, and trying some MVNO plans with the later two. I look forward to saving $60 to $100 per month ditching the Verizon "Family Plan" 2 year commitment ripoffs. (don't get me started on Verizon's international "rape me please" plans... ).Was this review helpful to you?
Basically, if you live or are commonly around this area, do not go with Sprint. It will lead to some of the most frustrating moments on a day-to-day basis. Get used to holding your phone above your head and walking around for 2 minutes just to try and send a text to somebody. Absolutely pathetic. And unless you have Wi-Fi in your house, don't even think about doing anything "data" related on your phone.Was this review helpful to you?
Always drops calls. can't use it in remote locations, i.e. basement, actic, etc.Was this review helpful to you?
After finding I was no longer getting a signal (Canton Rd in Springfield Twp) with any of the Sprint carriers (Virgin Mobile, Boost, Cricket), I tried T-Mobile. Perfect. I live about half a mile from one of their towers. They just recently introduced Lte coverage in my area that is blazing fast. My real anger is with Sprint. To have been getting fairly good reception for about a year and then zero reception starting in the spring of 2013 doesn't make sense. I stopped in a Sprint store to complain and the sales guy said they are aware of the problem. I feel sorry for the people who are under contract to Sprint and basically have no reception.Was this review helpful to you?