I've been a Verizon customer for 4 out of 5 years. Not sure what happened in 2010, but since then, my reception at home has been terrible-- usually zero bars. Live in the same house, haven't encased it in lead or anything. A year after their merger, I've been getting zero bars 90% of the time, dropped calls, the whole shebang. I live just a mile west of downtown, don't understand what happened. I've wiped phones, tried a new one, same old story. Something has changed on their network for the worse. I've tested other carriers phones and they seemed to work better, maybe it is time to change...

While sitting in my office, near a window I will go from 4-5 bars to 1 or none, without moving! Often I will get a voicemail but not have a missed call due to the reception. Very frustrating! Also while in the Philadelphia airport, I continually experienced dropped calls even when by a window when trying to contact my travel agent to rebook a cancelled flight. That was the last straw and I am changing providers.

I do not get cell reception in my house - must go outside when making / receiving a call. Seems to work well outside. Have been a Sprint customer for 4 years, but since there has been no improvement in coverage, am seriously thinking of changing carriers. Any suggestions? I do not use a data plan, only talk / text.

Is there a cell phone and not smart phone that can provide better receptiion

Reception around campus is awesome! I have excellent 3G coverage everywhere. I get a perfect signal in almost all of my classrooms and a perfect signal in my res hall (top of the hill). Also had perfect signal in both res hall's I've stayed in on North side.

I miss Alltel. My verizion service was great then one day a few months ago the data portion just went to hell. I have been swapped THREE times and Verizon reps treat me like I am full of B.S. Fact is, my phone went from a great data connection to a horrible one with no warning. One rep called this the "Cleveland Re-Home Issue" and told me to open a trouble ticket. Well, I did and they closed it without even calling me and when I called in for an update they gave me some canned BS about "reception isn't guaranteed when you are indoors." Thanks for not even caring about what my problem is, Verizon. You suck!

I called Verizon just today and complained for the millionth time. I have had Verizon for over 5 years and never had an issue until August 2010. Its awful the service and customer service Verizon has since acquiring AllTel.

Horrible reception, even outside. Tons of dropped calls

Forget making or receiving calls in the cleveland metroparks. Had several phones and carriers, and same results.

Was told yesterday that Verizon is now letting people out of their contrasts due to reception issues in and around Parma

I think Verizon needs to start issuing the checks. why are we paying for something we are not receiving.

Verizon service was great until august 2010! Tech support will not help with dropped calls and poor reception. I hope a class action lawsuit will be brought about.How can a company provide great service then fall to the bottom when you have a two year contract with them.

For the past 6 months no reception at all on Fairmount, from Richmond Rd.to Warrensville Circle going westbound and from Green Rd.to Brainard going eastbound! SOS calls only. AlthoughTmobile's customer service is usually really good for other things, they were quite unsympathetic, telling me that is a known trouble spot. I have been a T-Mobile customer for almost 4 years and will be switching.

Excellent reception, almost always full bars of 3G outside and in most of my house. I even pick up around 3 bars in my basement.

my Motorola flip phone worked in our home with two bars. The new iphone is unusable. It constantly drops out and "searches" It will be returned tomorrow.

Sprint is great in Downtown Cleveland, however, I do run into problems heading east towards Cleveland Heights area... barely have one or two bars there... Still, I rarely have problems, and I am very satisfied with Sprint's service.

Never a single problem. Anywhere.

It don't work!

The reception inside my house is very spotty. There's one or two good spots. The second floor is better. Around the neighborhood is good.

Cant make calls. When I can, cant keep them. Cant send text messages. AT&T sucks!