works well except when in my apartment and other thick buildings. i've had sprint, at&t, and now Alltel and they are all about the same. Sprint customer service is by far the worst... but that's a different category. thinking about switching to verizon, cincular, or t mobile

I can not get reception in my office building (Verizon users can) and have had trouble losing calls but if I walk a few feet usually get bars back. I have had trouble getting cell phone reception around OSU campus and Upper Arlington area.

Extreamly poor service. I can never complete a call. I am now looking into Verizon and the Palm Pre Plus.

Reception outage before OSU / USC game on Sept 12,2009. According to ATT reps on site at a large sales booth that ATT had there, the cell system was overloaded. Some non-smartphones were able to make call. No service at all for 3-4 hours on the iPhone. I felt bad for ATT sales reps at their booth there near the St. John's arena. Pretty hard to sell a phone when your reception is out. By the way, they did offer me an ID lanyard or cheap backpack instead!

AT&T is the only carrier I get solid reception with in this area of Columbus. I actually have yet to see my Iphone go below five bars or lose the 3g signal that many others have complained about. If you live in the OTE area of Columbus, AT&T is the most reliable service you can have there!

AT&T is the only network that holds a strong signal in my residence. I struggled with Sprint, Verizon, and T-Mobile, even when making calls outside. I can walk through my entire residence including the basement without any fading of my signal. When I used Sprint, I had to stand by a window and not move the phone to keep 2 bars. Verizon would not drop as often, but calls would fade in and out. T-Mobile would only work on my 3rd floor. I'm not sure why this is such a dead zone area, since there are towers everywhere within a mile radius of my residence. I was told the trees block the signals, but AT&T seems to penetrate them.

AT&T has poor to no reception in many parts of Bexley

Terrible reception inside my home around Clinton and Adams streets. Curse you AT&T! (But to be fair, good reception in a lot of places ~1 mile away or so)

Rarely can I hold a conversation in my house without dropping a call. It's normal for friends to say they called, but my phone didn't ring (girlfriend loves that one). Also, I get voicemail notices sometimes a day or two after it was left (though, there is no time / date stamp with the messages).

I get great reception every wear except for my own house. I have to go near a window to use the phone at my house. Everywear else I get at least 3 bars normally I get 4 bars.

Great reception everywhere I've been with Cingular all the way to Hilton Head, and west and east coast of Fl with small exception in mountains where I don't expect coverage. HOWEVER, I have HATED having Cingular for billing issues, fees, taxes, etc. They bill one month in advance on everything, and my razr phone died about six weeks after one yr warranty and have had no reasonably priced way to replace it All they ask is if I bought the insurance. (Which I didn't---think they're just trying to increase sales for insurance) And, I'm a nice, calm grandma who has never, in any way, abused the phone. Can't wait for two year contract to end in December so I can switch carriers. Loved T-Mobile I had previously, but did have more dropped calls. Would love to have the same good coverage, phone works everywhere, inside and out, everywhere, except the mountains, but with T-Mobile. Is that possible?

I am only one of 6 in my family who has Cingular - all others are Verizon. I am the only one who can use my cell phone in the house in Cols - all others go outside in backyard to talk. I also use my phone easily in DC, Phila, Balt, Chicago, Phx, Dallas, MIA, ATL, and SF- Verizon was better in NYC - Manhattan

Signal drops from 4 or 5 bars to 0 randomly, leading to most calls getting dropped at some point. Numerous dead spots throughout Columbus. Terrible customer service, with them trying to convince me to get a new phone (this is my fourth phone with them). I will be switching to Verizon when this god-awful contract is up in a few months.

Very good signal and rarely a dropped call

Bad reception and dropped calls from this area

Terrible reception at home. I tried new sims card,new phone, and the service still is bad. I think I might try Verizon

Cingular sucks on the Ohio State Campus and in Columbus. Their call quality is TERRIBLE! They don't get reception in several buildings on campus, which wasn't a problem in the past because they would roam on T-Mobile. That ended around March, 2006. So now, they leave you with little or no service. Do yourself a favor and do not use this awful carrier.

No reception within the basement and the first floor of house. About 1 bar outside, and 5 bars about 300 yards down the road. Cingular would not upgrade phone, which I now suspect even more of being the problem after reading others' statements. Cell phone not much use as is today.

I've had Motorola, Nokia, and Audiovox phones; they've been essentially unusable at and around home; I've discussed the poor service problem with Cingular, and one time they offered to send new phones (different model). That switch made no difference at all. My experience with Cingular in Worthington, esp. east of High st., has been very dissatisfying, with coverage varying from poor to none. I guess Cingular must feel really secure behind their 2-year contracts and early termination penalties. (Shame on them!) It really irks me when they run ther adverts. re: "Raising the bar... "

I've used Cinular service for over 6 years and was very pleased with the service- until I switched to GSM about a year ago. Now I can't get more than 1 bar within a 1.5 mi. radius of my home. It's not that it drops calls- there is not enough signal to even initiate a call. When I signed up with Cingular, my plan was to go wireless and save money, but I can't use my cell phone when I am at home (which is most of the time). The bottom line is, I am paying $39.99 a month for cell service, $45.00 for a land-line, and an additional $25.00 in long distance calls. That means I am paying $109.99 per month for service that should only cost $39.99. I have addressed the weak signal issue with Cingular several times by phone and email. No luck. They want $150.00 to terminate my contract.