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When ever I'm in a major building I lose all reception. If I'm in my house or someone else's house the reception is terrible. I was told that the phone I bought was one of the worst to get a signal. But I had no idea that any phone would be that bad. I'm in the process of getting a new phone now, a Toshiba VM4050. I hope at least this new phone with better technology will help me out a little.