I really hope this helps other people. I have been a customer of Verizon for over 12 Years but ITS TIME to change companies. The service is horrible for the amount of money they charge for services. I was told I was not getting a good signal because I had an older phone, I thought it was bull but I did what the sales people told me to do and got a NEW SMARTPHONE! The service, connection, dropped calls, late or missing Voice mails still exist with the new phone. I knew it was a CROCK but I really didn't want to go through the hassle of making a change, but now I am. They are quick to disconnect your phone and charge a reconnect fee even though they know the services they are providing now SUCK. I've given them every chance to make things right but even their customer service is customer DIS-SERVICE. Find the lowest price plan available and I'm sure your service will be as good or maybe even better then Verizon is NOW! I only wish I knew which company I should go with. Everyone tells me Metro PCS but they are not local!

West side of Cleveland is a dead zone... If you get 1 bar, you're lucky. I thought Verizon had the best coverage of all the carriers (marketing BS).

I'm being generous with the "Poor" rating. No reception inside home, maybe 1 bar outside. Get disconnected on 98% of my calls and when I do stay connected, I can't have a conversation with the cut-outs and interference. I'm looking for a new carrier... .

Cannot make or receive calls from inside my apartment. ATT tells me a 3G MicroCell will fix my problem at a cost of $150. I signed up on Skype for $2.99 a month for out going. For incoming, I go outside and check my voice mail. All this for $40 a month to ATT.

I have a personal and a work line both from Verizon. Can't take calls inside my house on either one. I have to go outside to receive calls. Also frequent call drops.

I Never had any problems with Alltel. Now Verizon took over and it's a nightmare. I'm constantly dropping calls or going in and out of garble-land on non-dropped calls. Everybody in the house is having issues with a variety of phones. Tech note: I'm usually on the 2nd floor by a window, not in a nuclear bunker.

Great cell coverage and awesome data coverage.. 5 stars

t mobile drop calls on every single call I make... .that sucks and i've been with them since 2001. it time to switch to verizon

The reception with Verizon is killer, I highly recommend this service to everyone !

cant make calls or receive out of house.

Spotty Sprint PCS coverage at this location at best.

Decent T-Mobile reception at this location.