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I have excellent service - have even been able to cancel my expensive Hughes Net and use the hotspot on my thunderbold for internet access.

Service non existent, dropped calls. Former Alltel subscriber with good service -- lost it all with Verizon merger. I have been in constant touch with Technical Support since June 4th trying to document why I have to pay monthly in the amount of $187 (including data package that is sketchy at best) for service I cannot use. I am a Realtor and husband has small business and Alltel serviced us well! This is a nightmare. I have been told it was because of Tornado damage to towers (had problems long before tornados in the area), Monopoly issues with takeover (FCC?), upgrades being done -- not one straight answer or maybe they do not know? One guy told me his paygrade was not high enough to discuss it with me -- what does that mean?! Our neighbors have the same issues as does my sister who lives in the area. Both of them were former Alltel Customers and went with Verizon because of guarantee of services, etc. Of course we all had to buy Verizon Equipment to access towers and here we are -- locked into contracts and no service on contracts paying for service we cannot use. I am in the process of trying to document to either have problem fixed or be released from contract. We are all tired of fighting. My sister has had the added issue of being slammed by Verizon for additional charges she did not autorize and has been trying to deal with the Grove store on that one -- an additional nightmare. My next step will be to get in touch with FCC and 2 News on Your Side in Tulsa to see if we can get answers. It would appear that Grand Lake is indeed a black hole if one lives outside of Grove City limits and I know that is our choice to live in the Country and on the lake but if your Providers cannot give us the service we need then release us from Contract and stop the charges.

cell reception was spotty at best here, usually had to walk outside. We bought a directional antenna and now get 3-4 bars inside our house. Nearest line of sight tower is approximately 3 miles away.

Reception on the lake is definetaly like of sight to cell towers, If cell towers were higher the reception would be better. Reception is from 1 bar to 4 bars depending where you are.