Coverage comments are submitted voluntarily by visitors around the Oklahoma City, OK area.
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We have traveled this weekend trying to enforce our 15 trial period for the change-over to Alltel. The coverage was terrible. Lost calls, no signal, no picture or movie camera option worked unless there was a 4-bar signal present. Once there was, it was lost again. We stopped in Sayre to avoid a rainstorm, but the signal failed as I moved around in the truckstop to get a better signal. After leaving OKC, 45 miles into the trip along I-40, one of the most traveled highways in the U.S., we lost signal and calls all the way to Amarillo. We stopped again 29 miles from El Reno on the way back. Again, the signal changed inside the store from place to place. It was terrible. I would not recommend Alltel. The loss of GSM service is a disaster. Alltel brags about investing 59 million in upgrading the systems. That, in the tellecomm. world, is not that much of an investment. I think that most will find that after switching to Alltel, another company would be the best bet.
When AT&T in Oklahoma City was purchased by Alltel, my cell phone service went to crap. However, after I signed-up with Alltel and switched to the CDMA phone my service has been superb. I have found crystal clear communication with the Alltel service, even in remote areas of Oklahoma where I had trouble with AT&T in the past.
More Bars does not mean more signal! They can calibrate the signal meter to show more bars with less signal. I get 4 bars and lousy service. I use a Nextel phone at the intersection 63rd and Macarthur in Warr Acres OK. I like Nextel because all my incoming calls are free. If the incoming calls were not free I would drop this cell phone, everyone at work would drop theirs too.
Terrible Terrible Terrible,l Cant remember the last time I had a clear call! Either breaking up all the time or just flat out drop the call... .I hate Alltell!
Sprint absolutely blows... ..the recption is terrible everytime I walk into a building... ..at work as soon as I walk in... .i get the classic searching for signal icon and it stays there until I leave. dont waste money on sprint... ... can you hear me now?? only when I stand on my roof.
It sounds to me that the guy who was complaining about Alltel quoting him one price then charging him another just isn't smart enough to read his contract and / or bill. You need to read the fine print before you sign anything. I have worked for a cell phone company for almost 10 years and I assure you that cell phone companies do not put one thing on the contract then charge you another. If we did that we would all be out of business. If you write a letter to the BBB or the FCC and say something so silly you will be laughed at. By the way, you will not get a supervisor to call you back because I can tell you we don't have time for uneducated and unfounded complaints. We only deal with legitimate issues.
I wanted to use TMobile inside our plant. I told TMobile what the use of the phone would be. They assured me their service would work. I had no service at all except in the parking lot. I cancelled the service after 4 hours. They tried to bill me $85.00. Now we are down to $9.00 for the calls I made from the parking lot. I told them I wouldn't pay 9 cents for their worthless system. They said they were going to turn the $9 over to a collection agency. After I stopped laughing I said, "Bring it on."
We brought our Nextel with us from Michigan a year ago and have only been disappointed when we were traveling way out on back roads. We NEVER lose our signals in town. It seems like everyone else we talk to does. We will resign with Nextel when our contract runs out.
I have no problem with the reception. My issue is being told I would be charged one price and then getting the bill and being charged a higher price. Now to cancel my service it is going to cost $350 (2 phones). I have been trying to speak to a supervisor with Alltel for 3 1 / 2 weeks now and no one can tell me who the manager is much less talk to that person. I am promised everytime that a supervisor will call me back the next day and I am yet to receive a call. I was an AT&T customer for 8 years before being sold to Alltel. I will inform every person I know NOT to get service with Alltel as well as right a letter to the Better Business Bureau regarding their selling practices and customer service issues.
