Tried Verizon, US Cellular, and AT&T... Verizon stinks- but is the best available for Central Oregon... Have lived in Bend (east side, 97701), South Bend (97702), Redmond (97756), Gilchrist (97737), and now just past Tumalo, between Bend and Sisters (97701). THERE IS NO GOOD COVERAGE!... the Bend area is a vacation destination, one of the best places in Oregon to live... from fancy houses on the buttes, to the Sunriver area, to the richer neighborhoods in Sisters- WE DESERVE BETTER SERVICE HERE! WAKE UP, CARRIERS! O'prah's favorite restaurant in the USA, (The Blacksmith) is here. Brett Favre lives here. Sadly, the "best" carrier for C.O. in general (Verizon), still loses calls, delayed texts ect... Internet access is terribly slow even in the "good coverage areas"... from annoyingly mediocre to very poor at best. If you've lived in bigger cities, you know what I'm talking about. Go with Verizon and hope for new improvements to come soon... my net / data speed feels like I'm stuck in yesteryear here... Samsung Galaxy S4 and their hot new tablet.Was this review helpful to you?
Sprint service in Bend is pathetic. Don't get Sprint if you live in Central Oregon and actually want to use your phone. Piss poor data everywhere. Terrible signal strength almost everywhere. Several places in Central Oregon where the phone says you're international roaming when you try to send a text. Missing texts and missed calls. I wouldn't use Sprint again if it was free. The service here is an absolute joke and pretty much everybody knows it.Was this review helpful to you?
I knew the reception would not be great, however I was not prepared for so many dropped calls and the incredibly bad service. Phones stopped working (partially; unable to leave voice mails with other phone on the plan), have done the "just give us 72 hrs and you'll be good to go" three times, have spent considerable time in the store three times. Staff are very polite, however they do not fix the problem. Customers are NOT allowed to talk to the engineers who might be able to fix the problem, and NO ONE calls back when they promise to. They have my money and the debt I owe for the phones. This is proving to be a VERY expensive mistake.Was this review helpful to you?
Dropped calls and worst customer service ever. They were going to waive termination because of poor service, but added it back on after, and wouldn't take it off. We were stuck paying it. Horrible service and horrible customer service. Avoid Sprint!Was this review helpful to you?
Verizon service sucks no help and no service I paid full prize to get out of service. Management is never available and runs away. Very poor serviceWas this review helpful to you?
Unless I am in downtown Bend or in parts of Sisters wilderness area the the Sprint coverage is not worth a crap. At my home I have one spot that gets reception, Never more then 3 bars. Voice mails and miss calls show up days later. I have called several times to complain and have been told they will SELL me a booster. I asked them why do I have to buy a booster form Sprint to fulfill their contractual obligation? Silence was the answer each time. In the last 18 months I have also lived in East Bend near the Airport and had the same issues. I spend a lot of time in S.E. Bend, S.E. of Rikerts Rd and the lack of reception is worse even with Data (No internet connection). I have asked to be let out of my contract and Sprint will not let that happen. They put me on a new less expensive plan, 2 months later I get a charge of $25 a month for changing to the new plan making it more expensive then my original bill. Go figure? they respond by saying my base rate is less. Must be new math. I have the Galaxy S4.Was this review helpful to you?
Coverage completely sucks. Lucky to ever get even 2 bars. More often than not I don't even have data.Was this review helpful to you?
Yeah Verizon is expensive. I've been with them for 3 years here in Bend. I hike in the mountains and desert, and used to keep horses east of town. I go to Eugene and Portland a lot. The great coverage is worth the price. I haven only NOT had coverage for about 15 miles in the Cascades driving to Eugene. I have great coverage hiking and driving in the desert and up by Mt. Bachelor. I've never had a dropped call and can hear everyone clearly. I do have a good smartphone. Customer service by phone and at the south 97 store is excellent. So I wish I could get mad at Verizon and switch to a cheaper service, but I get great service from them.Was this review helpful to you?
Sprint coverage is a joke gone bad! They tell me they are updating towers but after 2 years that excuse does not work for me. Time to jump shipWas this review helpful to you?
Just moved to the west side of Bend. In the Northwest Crossing and Tetherow area, reception is fine. But if you go east at all including the Phil's trail area and Mt Bachelor areas, there is virtually no service a mile out of town. I regularly see no service while friends on Verizon have no issues. Further, because of the poor connections, my iPhone drains battery at least twice as fast as in areas where there is better service. I was told by an ATT technician that the phone is using a lot of juice constantly trying to connect. Unless things improve by next September when my contract is up, I'm going to have to move to another carrier after 20 years with ATT.Was this review helpful to you?