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Problem seems to have little concern with those at Cingular that I have spoken with. They continue to state that it may be the phone and not their service area. I ask why the tower of US Celular that is less than one mile from me is not recognized by Cingular or its Motorola phone even under the Roam feature and all they can say is they do not know why???? I sometimes wonder if customer service is in fact a polite way for Verizon and Cingular to say bend over Mr. Customer...