Have had Cingular for years with perfect reception. As of July 23, reception has gone from great to absolutley awful. Every call gets dropped - usually after about 30 seconds. Watching the bars on my phone is like watching a roller coaster! Have spent approximately 8 hours on the phone with awful Customer Service Reps. Tried to blame it on the phone (all three phones on my contract, different models, have the same problem). Sent us all "updates" which didn't work (I had a brand new phone, husbands was only 6 mos. old). Anyone who comes into this area (approximately a 5-10 mile radius) with AT&T service has the same problem. Technicians said they fixed the problem; however, there was no change to my lack of service. Refused to initiate another service report. I've had it! We no longer have a land line (use satellite for TV and internet), so we need phone service. Switched to T-Mobile and all is well again. Now I need to fight with AT&T about the $175 they want to charge me for cancelling a contract with the new "AT&T" that no longer provides me a signal so I can use my phone! What a mess...

i live in the biggest dead zone for cell phones. verizon, cingular,tmobile all suck... .but Nextel still gets perfect service(yes its true that the service bar does fluctuate but I don't notice it in the phone calls). also I drive all around RI,NJ,NY,CT,and MA and rarely do I have less than 3 bars... hell most of my friends end up using my phone cuz theres have no service.Oh and something worth noting... i've been standing next to another Nextel user who has no service to 1 bar while I have full service... .some of the phone models are better then others at reception