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I get reception outside of my home but it will drop bars randomly. I can be sitting in one spot and it will go from 4 bars to none. I had the Moment and recently upgraded to the Nexus in hopes this would help but it hasn't. Inside my home, I get no service. I pay for 2 lines and ugrade both every 2 years. For this reason I thought they might give me an airrave to try within my home at no charge but they were not budging. I am canceling today and going to another service.