Signal goes between no signal and 1 signal bar inside the house. In order to make or take a call, you have to go outside to obtain signal. Just received new SIM card that is "supposed" to help with the signal. Even though Cingular has taken over AT&T's cellular service and Suncom is a subsidiary of AT&T, they don't roam on each other's towers. Therefore, no good signal in the area. If you are looking for coverage at your home and you live in an area that has a lot of trees, go with Suncom. Alltel is okay, but I experienced a lot of calls going directly to voicemail without my phone ringing. I am trying to stay with Cingular because of the cost of the rate plan, but I may have to resign to signing up with Suncom. And yes, Suncom's customer service is not great. But neither is Sprint, Alltel, and Cingular. You just have to chose the lesser of all evil's.

For the last year I have had service until a week ago. always connects to Suncom or Cingular towers. But now I no longer have reception. Have to drive up the road to make calls. Any ideas or comments?