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I have recently switched from Sprint which I can barely hear what the other person is saying and they can barely hear wha I am saying. When I try to use my phone in my house I kept dropping calls. Sometimes I didn't receive calls. When someone would call it would ring but my phone wouldn't ring. Since I have had Verizon I haven't had any dropped calls with only 2 bars. Have had the phone for about a month. Clear calls unlike Sprint.