Terrible expierence. One I will never forget. My phone suffered cracks on my screen. The tech guy that sits at the desk, I believe his name is Andre, got rude towards the end when I asked him questions to make sure I understood what was going on with my phone. I guess since it was time for the store to close he had no more patience with me and rudely told me I had to buy a new phone, and I'm not going to get a new phone like I think I am. Believe me, this is a way shorter version of what really happened as he cussed at me when I demanded to see a manager. He basically stated that he ran the store. Some poor youthful gentleman with no label of manager came in and sat quietly as this tech guy humiliated me in front of other customers. He screamed at me asking me to leave the store when I tried to clear up his misunderstanding for me being there. The so called manager did nothing. I mean, NOTHING. I called Sprint customer service to file a complaint. The lady who I spoke with was nice and caring and begged me not to leave their service. That Sprint is highly trained and this isn't their behavior towards customers. I asked to have my issue resolved like I intended and have the store manager contact me with a sincere apology. Not needing a free phone, but an apology and the help I needed from the beginning. As I expected, no call, no apology. I'm highly considering switching to new service. I couldn't believe that a person would treat me like scum on the street and their getting paid to help me. Sickening!Was this review helpful to you?
On Hollywood Dr. in Jackson for years since 2000 when t mobile was power tel and voice stream services only on Hollywood Dr. sucks full bars 4G no internet this had been too long I reputed this to t mobile you guys speak upWas this review helpful to you?
I live in the North Side area near Fairway Blvd.and I get great reception, full bars and 3g with T-Mobile. I get good reception throughout most of Jackson no problems until you go inside some buildings and out towards Pinson, Denmark, Beech Bluff.Was this review helpful to you?
I just noticed "4G" on my phone for the first time todayWas this review helpful to you?
I have had AT&T back when they were Cingular. I have never had an issue with service, and have even had service in places where Verizon didn't, and AT&T has not overcharged me for service like Verizon did.Was this review helpful to you?
Very good reception everywhere! More bars in more places!Was this review helpful to you?
At the end of Ridgedale near the cemetery there is very little, if any reception! Get Verizon!Was this review helpful to you?
looses connection or can't understand what the callers are saying. 1 to 3 bars max.Was this review helpful to you?
Coverage is real spotty drops calls all the time in the jackson area sometimes u have good recption then it is gone tnen right back agan. Go with ATTWas this review helpful to you?