A tower fell in March 2011 at WDEF-TV property and our service since then has been terrible. Before that it was great! We lose 20% of calls. I am using Straight Talk which uses Verizon Network. I cannot get anyone to respond as to when this will be corrected. It now almost as bad as AT&T service. Help!

Neither Nextel, Verizon, nor Cingular provide adequate coverage for this area. All carriers appear to share a single tower, which, considering the uneven terrain, is inadequte to the task. It seems to me that the cell phone companies are only concerned about having a presence on the mountain for marketing purposes. Actuall performance is well below acceptable standards.

Reception varies between 0 and 1 bar, and only because the RF path is reflected. There is no direct line of site to the only AT&T cell tower servicing this area. Have also tried Verizon and Nextel (Sprint) with equally poor results. Verizon appears to provide only a slight marginal improvement over the other carriers and overall provides poor coverage. I have repeatedly complained to AT&T customer support regarding the issue. Apparently this upper middle class neighborhood does not provide sufficient revenue to justify the capital expense to service.

I've had three different phones and I con never get Verizon reception on most of Signal Mtn. Very poor service. When are they going to get a cell tower up there on top of the mountain.