Alltel is really spotty around town. It's either excellent or atrocious. I get zero bars in my apartment, and likewise when I'm in a downstairs bar downtown. But otherwise it's usually very good. I have solid service pretty much everywhere.

Get poor to no reception in the AT&T Labs building. Ain't that a kick in the pants.

Sitting in my house on my iphone via my home network with no zero zip nada service. Cant wait for my contract to be over with att

i live near this intersection and typically am unable to use the phone in my house or out in my yard. calls 9 out of 10 times are dropped when I am able to get reception.

I live on Tom Green St. between 33rd and 32nd streets, and no one that has AT&T is able to use their phone in my house. Even going outside on the patio doesn't help. The only reason we've been able to get by using iPhones is that we have a microcell, but it has its own problems (cutting out, long delay during calls). I bought a Verizon iPhone 4 when they cam out, but Verizon also has no service in this area. I even called them and they finally admitted that we're in a "known area" of poor service. My wife and I both had Sprint before getting iPhones and we had zero problems. We're considering switching back for Sprint iPhone 4Ses, but we're in contract with at&t.

Tower Degradation

My contract is finally up in Aug and I can't wait to switch. Between the phone and the lack of service I might as well be using homing pigeons for communication. I can't believe that AT&T has the nerve to charge what they do for 1980's cell coverage in the Austin area. If you want to be an isolationist then get the AT&T service because you won't ever be able to talk to anyone.

I never get more than two bars on my phone. Coverage is sketchy and I frequently have dropped calls.

We recently moved to our new house on yaupon and texas plume. The reception is virtually non-existent. I have been using ATT for several years now and this is the first time I am having issues with their service. Very rarely the call gets connected and within a few seconds, the call is dropped and the phone shows 0 bars. I am almost certain we will switch to a different carrier in a few weeks.

AT&T refuses to admit their bad service is the reason that I am on my 4th phone. I take care of my phone. It has a protective rubber cover and gets put into another case when I put it in my purse. Calls locally here in Austin get dropped, and calls to Houston also get dropped regardless if I am inside or outside. I try to dial a number and it drops the call before it ever starts ringing on my end. Today I called downtown Austin and the person on the other end told me he couldn't understand me because I was breaking up so bad. The closest cell phone tower to me is at 4301 Slaughter (5.4 miles), and 4525 IH 35 South (7.2 miles). I feel lucky if I can get in touch with my sister whose house is only 4 miles away from me.

Hopeless service inside my home - I can't successfully make or answer a call indoors. Callers report hearing the ringing stopping, then nothing after I hit the green button to receive the call. Unreliable while standing in my back yard. Calls get dropped every 5-10 minutes, words get dropped every minute. I get notified of voicemail when the phone never rang and AT&T reports no missed calls. For important calls I have to get in my car and drive a mile away. I'm very disappointed in AT&T.

For about a week now, there has been zero reception in the Brushy Creek Area, or when there is reception it simply says "Emergency". When I leave the Brushy Creek area and go to the Arboretum area, or other parts of Austin, reception is fine.

i recently moved to austin and live with friends on the south side of the city. My phone says I have at least 3 bars but continues to drop calls. When I try to call out it is silence and no ring. I use to live in Chicago and had great service even when living in a basement apartment I'm very disappointed!

My phone is useless on campus. Useless. I don't get dropped calls; I don't even GET calls. Internet, weather apps, news updates, sending texts--forget it. When I walk of campus, my phone jingles, and I have 20+ emails, texts, and voicemails. AT&T is worthless here. I'm not sure what I am going to do in this case, but since I have a lawyer provided to me through UT, I promise I won't be sticking with AT&T

When I drive down S. Congress between Ben White and Riverside, I completely lose my signal... both phones.

I just dropped off my daughter at Jester Dorm at Univ of Texas. AT&T has no coverage in a dorm with 3000 students! I was in the lobby and outside trying to call my daughter's cell and I had four bars (as did she) and no calls went through. You dial the number and you just get silence. I asked the receptionist in the dorm and she said it was long standing problem. This is crazy in many ways including the fact that I was staying on campus in the AT&T Hotel and Conference Center! This is one of the largest dorms in the US and there are no land line phones in the dorm rooms. How can AT&T not put up a tower nearby to fix this mess. Same problem with text messaging by the way.

AT&T continues to provide terrible service throughout the NW area of Austin. 1 out of every 3 phone calls received and placed gets dropped, or I receive a message which states 'call congestion', 'dropped call' or a fast busy-signal when I try to dial out. AT&T for the past 12 months says they're fixing their network -bull. I'm going back to Sprint whereby I didnt have all these issues. AT&T needs to begin paying their Customers to get their service as AT&T stinks.

Really bad service from ATT. Plenty of dropped calls or calls that did not ring the phone. After I told their customer service rep that the only way I could use the phone was to stand in the middle of my back yard, she actually said "then you have service". Amazing. Funny part is that the phone, and previous iPhone, worked fine for 18 months. Then 6 months ago it all went down. New phone didn't help.

Neighbor has same complaint, Have to go out on front porch and sometimes it works, otherwise it rings, but can't hear anything

I have 5 bars and 3G service shown on my phone, but I can't call out or receive calls. Txt msg works if I stick phone near a window.