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Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.5 star rating (2.5 stars | 50 Reviews)
2. T-Mobile 1.9 star rating (1.9 stars | 101 Reviews)
3. Sprint 1.5 star rating (1.5 stars | 124 Reviews)
4. AT&T 1.4 star rating (1.4 stars | 176 Reviews)

Total Coverage 1.7 star rating (1.7 stars | 504 Reviews)
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Verizon

5 Out of 5 (5 stars) | South 5th St. | Cumberland, Austin, TX 78704 |

Have used Verizon since they first started as Primeco over 10 years ago. Now use PagePlus, who resell exactly the sameVerizon network coverage for less than half the contract price! Strongly recommend you avoid Pageplus customer service by buying through a major dealer, such as Kitty Wireless. Either Verizon or their MVNOs such as PagePlus or StraightTalk give great coverage with so few problems I can't recall the last one. It just works. Dropped calls are unheard of. LTE signal strong everywhere in Austin.

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T-Mobile

4 Out of 5 (4 stars) | Cedar Park, Round Rock, Downtown, Zilker Park, , Austin, TX 78750 |

Tmobile has been my carrier for 7 years now. Prior to having the LTE frequency I had poor coverage. With the purchase and installation of the LTE in the United states I LOOOOOVE my service. Not only do I pay a good taste but I have crazy download speeds. I clocked in 37 mbs a second which is faster then my wifi. I get 4g LTE everywhere I go here in Austin and every month in gets better. I saw alot of negative comments on here about coverage but I have yet to drop down to edge unless I am driving put to San Antonio or Houston my coverage drops to edge which is just phone calls for about 3 to 4 miles of the trip then jumps right back up. I am so happy that gave reinvested back into the company. I use my Internet so much I can't imagine how much I would pay in overages with AT&T or verizon. Shoot I can even share my internet with other ppl with the free Hotspot capability they give you. I also took a trip to Mexico city and took advantage of the free data roaming, international texting and wifi calling. It all worked like a charm and I didn't recieve any crazy charges. Everything was free just like they said. I am so happy I stuck it out with Tmobile. I can't wait to see how much more they grow this year.

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T-Mobile

4 Out of 5 (4 stars) | Cedar Park, Round Rock, Downtown, Zilker Park, , Austin, TX 78750 |

Tmobile has been my carrier for 7 years now. Prior to having the LTE frequency I had poor coverage. With the purchase and installation of the LTE in the United states I LOOOOOVE my service. Not only do I pay a good taste but I have crazy download speeds. I clocked in 37 mbs a second which is faster then my wifi. I get 4g LTE everywhere I go here in Austin and every month in gets better. I saw alot of negative comments on here about coverage but I have yet to drop down to edge unless I am driving put to San Antonio or Houston my coverage drops to edge which is just phone calls for about 3 to 4 miles of the trip then jumps right back up. I am so happy that gave reinvested back into the company. I use my Internet so much I can't imagine how much I would pay in overages with AT&T or verizon. Shoot I can even share my internet with other ppl with the free Hotspot capability they give you. I also took a trip to Mexico city and took advantage of the free data roaming, international texting and wifi calling. It all worked like a charm and I didn't recieve any crazy charges. Everything was free just like they said. I am so happy I stuck it out with Tmobile. I can't wait to see how much more they grow this year.

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T-Mobile

4 Out of 5 (4 stars) | Cedar Park, Round Rock, Downtown, Zilker Park, , Austin, TX 78750 |

Tmobile has been my carrier for 7 years now. Prior to having the LTE frequency I had poor coverage. With the purchase and installation of the LTE in the United states I LOOOOOVE my service. Not only do I pay a good taste but I have crazy download speeds. I clocked in 37 mbs a second which is faster then my wifi. I get 4g LTE everywhere I go here in Austin and every month in gets better. I saw alot of negative comments on here about coverage but I have yet to drop down to edge unless I am driving put to San Antonio or Houston my coverage drops to edge which is just phone calls for about 3 to 4 miles of the trip then jumps right back up. I am so happy that gave reinvested back into the company. I use my Internet so much I can't imagine how much I would pay in overages with AT&T or verizon. Shoot I can even share my internet with other ppl with the free Hotspot capability they give you. I also took a trip to Mexico city and took advantage of the free data roaming, international texting and wifi calling. It all worked like a charm and I didn't recieve any crazy charges. Everything was free just like they said. I am so happy I stuck it out with Tmobile. I can't wait to see how much more they grow this year.

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T-Mobile

1 Out of 5 (1 star) | AMLI ON 2ND, Austin, TX 78701 |

Poor to No Reception. Switch to 2g and reception improves sometimes. In general there's poor signal all round when youre on the street between tall buildings and often none to very poor reception indoors. Even on the 12th floor of AMLI ON 2ND facing lady bird lake / farmers market the reception is very poor.

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T-Mobile

1 Out of 5 (1 star) | 1735 Rutland Dr. | Metric , Austin, TX 78758 |

The signal was always terrible since I moved to Austin. I can't even load a video on You Tube. This is my last month with this company.

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Sprint

1 Out of 5 (1 star) | Colina Vista Loop, Austin, TX 78750 |

I also have the air rave and sitting in front of the air rave in my home I do not have reception. I have dropped calls all the time. I have never seen 4G like they advertise. everytime I call customer service they tell me the area that I live in has the best coverage ever. They do offer the best plan, but when it comes to coverage and reliability I would rather pay more money and be assured of having coverage and no drop calls. I am constantly on the phone and it is aggravating when in the middle of a conversation, the line goes dead.

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T-Mobile

1 Out of 5 (1 star) | West Oak Hill Austin Tx, Austin, TX 78763 |

I just got T-Mobile two weeks ago and extremely disappointed. I haven't been able to make a phone call without it either dropping the call or it will cut off so bad during a conversation I end up hanging up in frustration. My husband even got the booster for the house which didn't make a difference. They have great customer service but without a good connection doesn't matter how friendly or helpful they are.

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T-Mobile

0 Out of 5 (0 stars) | 3603 Crownover Austin Tx 78725 | 969 and Hornsby Rd., Austin, TX 78725 |

No data or phone reception in East Austin CR 969 from Decker Lane all the way to the Austin Colony neighborhood past the toll. Please bring T-Mobile towers this way. I left AT&T and I think I made a big mistake so please help us.

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Sprint

0 Out of 5 (0 stars) | DOWNTOWN - East Austin, Austin, TX 78703 |

Service is a joke for such a high rate. As mentioned above I do not see how this guys can be in business.

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T-Mobile

5 Out of 5 (5 stars) | The Preserve at Lakeway | Lakeway Blvd. and RR 620 S, Austin, TX 78734 |

I've had T-Mobile since 2002 (Voicestream back then) and have always had superior service to the majority of my friends who all followed each other to AT&T so that they could pay twice as much every month for inferior service. I'm still baffled that Steve Jobs allowed Apple to become AT&T's little daughter for 2 freaking years when the I-phone first came out. Most dropped calls and slow moving internet complaints still come from friends and family stuck with AT&T.

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T-Mobile

2 Out of 5 (2 stars) | Downtown, Austin, TX 78701 |

Moved from AT&T to TMobile this year because of price. Get very poor reception even in downtown. Cannot use my phone at all during large events - even though all my colleagues and friends phones on other carriers work well. Can't get service between here and Dallas for GPS except right around Waco, and can't get any service when I drive east. Have to use printed maps. No signal in East Texas. Will be switching back to AT&T or to Verizon. Price isn't that big of a discount to have such poor service.

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Verizon

5 Out of 5 (5 stars) | Scofield Pkwy. and Mopac Expressway, Austin, TX 78727 |

I left AT&T Wireless as their service in the 78727 was spotty and I found I was missing every other call. I switched to VERIZON Wireless - what a great service. Calls never get dropped, clarity is perfect, network stable and dependable. I actually pay $5 less per month with Verizon than I paid AT&T. Very happy with Verizon - havent had any issues or dropped calls

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Verizon

1 Out of 5 (1 star) | Dean Keaton, Austin, TX 78705 |

The good: Voice talk and text was good. Voice talk wasn't perfect, but good enough..better than Tmobile. The bad: Weak signal for data. At work, I missed a video conference because my signal was to weak. I didn't have this issue with Tmobile(my previous provider) at the exact same location. Retail stores are horrible- I went to the North Lamar Verizon store location and the service was horrible. In addition, the store was run down and only had a few phones on display. T-Mobile beats the retail by far. For the $50.00 difference in cost on montly bills, I switched back to Tmobile. T-Mobile has a lesser talk quality, but as far as everything else goes T-Mobile is just as good and significantly less expensive.

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Verizon

1 Out of 5 (1 star) | Merrilltown Dr. | Merrilltown and MoPac, Austin, TX 78728 |

Have almost no reception in buildings upstairs or down. Had to purchase an antenna and signal booster to get one or sometimes two bars. Usually I can get a signal outdoors. I Our phones are a Apple 5s and an LG. I used to have an old US Cellular Motorola flip phone which worked well here, but we upgraded and changed service providers and have had a bad connetion ever since.

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Sprint

1 Out of 5 (1 star) | 35 / 45, Austin, TX 78728 |

Brand new note 4 in a supposed best area on map and I get tossed into 3g all day, with occasional drops in coverage completely. I renewed for Spark, which when it does work, is no faster than 4g on my old note 2.. how they can run their business like this and not be sued for massive fraud is beyond me..

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Sprint

0 Out of 5 (0 stars) | E Riverside | Grove Blvd., Austin, TX 78741 |

Have tried to use service all over Austin, and can make a call about 20% of the time. Cancelled service, and received another bill for $96 AFTER service was cancelled... $91 for "service" plus late fee. Payments while service was actually on were on automatic payments, and were never late. Sprint rep advised me that porting number would cancel service- now Sprint says that information is wrong, and tough luck- pay the bill. I paid $91 a month for 2 years, and was barely able to use the phone.

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Verizon

5 Out of 5 (5 stars) | Apache Shores | General Williamson and 620 , Austin, TX 78734 |

No problem with reception. Just wish that Verizon customer service did not suck so badly. Whenever I go into a Verizon brick / mortar location I fell like I've stepped onto a used car lot. No one seems to know the products and forget about trying to get a faulty phone fixed. It's always sell, sell, sell. If I could guarantee reception with another carrier I would kick Verizon to the curb.

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AT&T

1 Out of 5 (1 star) | Frost Bank Tower Area | Congress Ave, Downtown Austin , Austin, TX 78701 |

I have had AT&T or its successor since 1996. Coverage seems to have degraded in Austin recently. People cannot hear me on my phone on a regular basis. I highly recommend going with another provider. My second iPhone 6 has not improved the situation.

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AT&T

1 Out of 5 (1 star) | Frost Bank Tower Area | Congress Ave., Austin, TX 78701 |

At times, people cannot hear me at all. I hear them fine. It depends on where I am driving. SW Austin has known dead-spots and I have lived with this a long time. Driving downtown on business calls is wholly unsatisfactory - my reception to people going in and out depending on where I turn my vehicle. It projects a feeble and weak business posture to field business calls on a phone where people can't hear you. I am trying to switch to another carrier. My second iPhone 6 has not fixed the problem.

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Carrier:

AT&T
Sprint
T-Mobile
Verizon
Cellular One
Cricket
MetroPCS
US Cellular


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Rating: 4 of 5 - Good
Rating: 3 of 5 - Average
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