Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.4 star rating (2.4 stars | 45 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 92 Reviews)
3. Sprint 1.5 star rating (1.5 stars | 121 Reviews)
4. AT&T 1.4 star rating (1.4 stars | 174 Reviews)

Total Coverage 1.7 star rating (1.7 stars | 485 Reviews)
Towers
Verizon Towers
T-Mobile Towers
Sprint Towers
AT&T Towers

All Towers


AT&T

1 Out of 5 (1 star) | Duval | 42nd, Austin, TX 78751 |

I am in house and ideal location (open location no big buildings not many trees, neighborhood with spread out small wooden houses, central city location) 4G reception. I am getting one bar to two bars most of the time. Am new here and have not tested GPS but I doubt it is going to be useful and am on this website today looking at different carriers. Am really disappointed to see what poor coverage all the carriers are giving in a progressive city, like Austin. Sounds like Austinites ought to stand up and force the issue.

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Verizon

1 Out of 5 (1 star) | Mueller, Austin, TX 78723 |

Get junk service in my apartment with an extender. Constant dropped calls or the calls just don't come through. If it weren't for wifi my phone would be useless at home. It is SO frustrating! I don't know that anything would work better. We got amazing service in Houston, what's the deal Verizon?!?

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T-Mobile

1 Out of 5 (1 star) | Avery Ranch | Parmer Lane, Austin, TX 78717 |

I signed up for T-Mobiles Family Plan several months ago thinking it was a great deal under $40 a month unlimited. Boy was this a mistake since then I have had nothing but problems one bar on my phone 75% of the calls I make and receive are dropped call failed, numerous text messages not delivered. The service is horrible disgusting. T-Mobile should not be allowed to sell this service or I should say NON-Service for any price until they improve it is just plain awful period. In addition to this when I called T-Mobile twice now for help to tell them about this, I was told they would call me back by the end of the week 2 times they never called me back at all. They know their service is awful at least in the Round rock, Cedar park, Avery Ranch areas if not a wider area and they continue to sell something that does not work and when you complain about it they dont call you back. I will be cancelling this horrible service today. Stay away unless you like 1 bar and constant dropped calls and non delivered texts all the time.

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MetroPCS

4 Out of 5 (4 stars) | East Austin, Austin, TX 78702 |

the coverage is pretty good but I've never seen data above 10 mb / s for my 4g phone otherwise it has good signal

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Sprint

1 Out of 5 (1 star) | Mc Neil Austin Tx, Austin, TX 78758 |

I live around Austin area my reception sucks! We need more towers on the area we're paying to much for less that's not fair for the price and insurance that doesn't cover anything... im ready for my contract to be over. I heard great things about t-mobile.

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Verizon

5 Out of 5 (5 stars) | 45th and Duval, Austin, TX 78751 |

I use my phone a lot and I never have problems with Verizon. I never drop calls. Data speeds are very fast. Verizon just upgraded Austin to XLTE which gets 65MB down. Regularly I am in the 20-30 range on downloads. During SXSW, I never have issues like I did when I had Sprint or AT&T with calls and texts not going through. Verizon is expensive but you get what you pay for. I tested Spring and T-Mobile for a week each on an iPhone 5s in Austin in 2014 before renewing with Verizon. Sprint had a lot of issues with their network. Calls would drop. Data would drop out altogether. I would show LTE and yet have a speed under.5MB. I am sure in time this will improve as they work out their network issues. T-Mobile was a different experience. Their 4G was fast (4-9mb) and their LTE, when you could get it, was similar to Verizon (15-20mb down). I only dropped one call with them and the experience with them was mostly positive unless you were inside bigger buildings. Tmobile's spectrum does not penetrate as deeply into to buildings due to operating at a higher frequency in the spectrum. Verizon bought up a huge chunk of the low frequency on the spectrum which penetrates buildings better. What does this mean for you? Maybe your phone won't show service if you are in a ball or in a big office building on Tmobile. Is this a deal killer? No, not for most people. All of this said, T-Mobile offers free (2G) data and texting when abroad, no contracts, no carrier locking, deals on rate plans, and unlimited data. This is really a hell of a deal. T-Mobile also did some smart things with the building of their 4G network that gives them high data speeds all over. Their LTE is showing a lot of early promise as well in the rollout. T-Mobile rolling out calling over wifi with iOS8 for iPhone will also make them even more competitive. I would love this feature in my home or when I am overseas. When it came down to my decision, I was weighing between Verizon and Tmobile. T-Mobile is are also a tremendous deal if you bundle together with family and we do this. Verizon can also offer you deals, but it never includes unlimited data anymore. I decided on Verizon because I wanted a service that worked where ever I was or my parents were. Also, Verizon just released their XLTE network which is blazingly fast and greatly increases their available bandwidth in all of the launched markets. I lament about Verizon at times due to the cost but it is the most reliable network by far.

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Sprint

1 Out of 5 (1 star) | Parmer and McNeil | Parmer and McNeil, Austin, TX 78727 |

Renewed my Sprint contract last Saturday (5 / 31 / 2014) and purchased 2 new I-5 phones. From day 1 have had many problems dialing out and receiving calls on both phones. Alter 3 phone calls to Sprint service and them telling me my network was just fine, I called me Sprint repair center store where I purchased my phone and they told me for the last 5 days they have had many complaints and they have terrible network / tower problems Austin, TX 78727) and don't have a clue when they will be fixed. $170.00 a month for what??? I've been missing important calls, some of which I will eventually get a voice mail only! How should I pay Sprint? I am retired and each penny counts!

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Verizon

1 Out of 5 (1 star) | McNeil In Milwood Area | Blackfoot, Austin, TX 78729 |

Dropped calls, unsent texts, poor reception. This in the Indian Oaks subdivision of Milwood, between Parmer and 183, north of McNeil. Similar problem with T-Mobile but that was several years ago. Switched to Verison and it's no better, maybe worse. I will be upgrading my phone and carrier.

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Cricket

5 Out of 5 (5 stars) | BullCreek | Northland, Austin, TX 78756 |

The reception at my house is great. It is non-existent on Lake Travis, excrpt maybe in the middle of the lake.

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Sprint

0 Out of 5 (0 stars) | Parmer / Mopac, Austin, TX 78727 |

Over 20 years at sprint, I have spent hours with their technical folks over the last 6 weeks. The of nly way to stay on the phone without a call failed is to use skype. They decided to send me an air rave, which takes 8-10 days to arrive ? I plugged it immediately upon arrival thinking it would actually help :( nope. Then I got the email saying if I don't use the air rave I would be charged $140. I just thought to myself "dorks". Then thye sent a letter to my office " you will be charged $140 if you don't use your Air rave, which means the accounting department had to discuss the letter and them come to me. Now I am into some serious money for "talking about sprint" and I still have little to zero service in Austin. I hang in there... After all Sprint wants to help with "My" problem. In addition to dropped calls there is a message "you have entered the incorrect number or code. Message 7. Code 2301 - which really a code to tell them the issue and has nothing to do with the number you dial. Now, I have been told by Sprint that my Clear internet is not strong enough to assist the Air rave. Quess who owns Clear now? Sprint. Then I got a bill for extra minutes - for talking to tech support? Customer service said they would give me $50 off the $100 extra dollars? Gee whiz. Add this to charging my company $30 a month for a phone I have "successfully" cancelled twice that I have been letting slide and technically they need a bill from me. I am seriously frustrated and wish I had time to pursue the matter with their top executives. They should just say, "we are sorry our service is not as good in your area as it used to be we understand how important your phone service is and we suggest using another carrier until we can win you back" Wow! That would have been so great. They could put me on the list, call me back and I would have come back whenever they wanted. Instead we have all wasted hours and I still have to find new cell phone and internet service due to "my problem" - gee and I used to be so great at getting service.

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Verizon

1 Out of 5 (1 star) | 38th and Lamar, Austin, TX 78705 |

Essentially no coverage indoors and very iffy outdoors. Nearly all calls dropped. Texts often fail. Callers can't leave vmail.

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AT&T

2 Out of 5 (2 stars) | Northwoods at Avery Ranch | Staked Plains, Austin, TX 78717 |

Had weak coverage from AT&T every place we've lived in Austin. This is just as bad. Considering buying a 3rd party repeater, but I hate the idea of a visible antenna on my roof. (My neighbors probably do, too.) Femtocells are a ridiculous joke-- pay *MORE* money to AT&T to compensate for the crappy service you are *ALREADY* paying for, and they run it over your broadband service, which you are *ALSO* paying for-- and for all that, the minutes you use still count against your PLAN! And all that depends on the stupid femtocell being able to get decent GPS signal!?!? So you have to put the friggin thing by a window, which means if you get any improvement at all, it's only in one corner of the house??!?! F**k you very much, AT&T.

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Sprint

1 Out of 5 (1 star) | WellsBranch, Austin, TX 78753 |

SPRINT IS CRAP- I use my phone for business and keep hanging up on clients daily which makes me loose sales and seems unprofessional. I'm dropping 50% of my calls which is bs and you can't tell me that Sprint is not aware of it or this site-will be switching to someone else after research.

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Sprint

1 Out of 5 (1 star) | University If Texas, Austin, TX 78712 |

I was under the impression, that when I bought my iPhone 5 I could occasionally use it. I now have a very expensive paper weight and a means of raising my blood pressure instantly. The service is worse than I've experienced with any other carrier ever, and I will be switching soon. I honestly don't see how Sprint is even a major phone company with this kind of coverage. I'd say 1 / 5 calls go through, and those aren't always audible. Seriously seriously disappointed.

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T-Mobile

4 Out of 5 (4 stars) | Burnet Rd. | Hwy. 183, Austin, TX 78757 |

I've had T-Mobile for about 5 years now and I haven't had many issues with reception while in Austin. Only when traveling out of Travis County I have lower signal and speeds dropped to 2G. While using my Nexus 5 and on LTE I get download speeds anywhere between 20-35mbps. So far the best speed of 38 down / 15up was in the Anderson Mill / 620 area. I'm very satisfied with the service especially for the price I'm paying.

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Sprint

1 Out of 5 (1 star) | East 1st, Austin, TX 78702 |

I have been experiencing dropped calls and trouble sending text messages. It seems no matter where I am in Austin I am almost always roaming. Thank goodness for wifi! Otherwise I would get absolutely no use from my iphone5! I am paying for LTE, why isn't it ever available???

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Sprint

1 Out of 5 (1 star) | Wells Branch, Austin, TX 78728 |

Really hate Sprint Data speed.. says LTE but slower than T-Mobile 4G... I

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Sprint

1 Out of 5 (1 star) | Burnet and 183, Austin, TX 78757 |

Unlimited data yes, but it's unusuable. Looking to go to verizon. AT&T is bad, I hear T-Mobile hs gotten bad.

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T-Mobile

1 Out of 5 (1 star) | 4613 Sojourner St. , Austin, TX 78725 |

I have T-Mobile and the service is unreliable! I have iPhone 5s I looked on T-Mobile and it says on T-Mobile website I have 4G LTE where I live but only get E coverage and it shows 4G but it goes back and forward to 4G one bar to E coverage eventually! I have few drop calls :(

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Sprint

0 Out of 5 (0 stars) | Hidden Hollow | Hart Lane and Spicewood Springs, Austin, TX 78731 |

Sprint map show our house as having full 3G coverage. However, the phones in our house are roaming. Wish we knew who was covering it.

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