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Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.1 star rating (2.1 stars | 72 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 118 Reviews)
3. Sprint 1.4 star rating (1.4 stars | 136 Reviews)
4. AT&T 1.3 star rating (1.3 stars | 216 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 595 Reviews)
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Verizon

2 Out of 5 (2 stars) | Hwy. 290 | Cameron, Austin, TX 78752 |

I don’t have dropped calls, but data is clunky. Tried T-Mobile and it seems no better, maybe a little worse.

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AT&T

1 Out of 5 (1 star) | Hwy. 183 | AndersonMill, Austin, TX 78729 |

AT&T coverage is terrible throughout Austin, dropped calls, 1 bar or none, no reception at house, their coverage maps are bogus, when I signed up found out I had no coverage in home in 78759

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Sprint

1 Out of 5 (1 star) | Austin, Texas RR 2222 / FB620 | RR 2222 / FB620, Austin, TX 78726 |

Very poor reception. No internet / data which makes the phone useless for most purposes, especially when GPS is needed for traveling from location to location. This has been an ongoing problem despite repeated communications with Sprint customer service and technical support.

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AT&T

0 Out of 5 (0 stars) | South Congress Ave., Austin, TX 78704 |

AT&T's wireless data service in Austin has been in the sewer since at least 2017. My phone will show 4-5 bars of "service" but web page loads just sit there. Numerous calls to AT&T over the years and multiple phone resets and updates have done nothing to improve this situation. I've been told that the city's tough regulations make it hard to build new cell towers. Then AT&T needs to prioritize maintenance and improvements to their existing towers! It is ridiculous that one of the most tech-heavy cities IN THE WORLD has such pathetically abysmal wireless data service.

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AT&T

1 Out of 5 (1 star) | 51st St. | Berkman, Barbara Jordon, Austin, TX 78723 |

Very puzzling I can only use my phone while sitting on one spot on my sofa! Lots of missed calls.

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AT&T

1 Out of 5 (1 star) | ABIA | 3600 Presidential Blvd., Austin, TX 78719 |

Worked great til a month ago. Now have to go outside the airport to even make a call. Data stops all together as well. Stupid AT&T tried to update my imei # and said it would work better... .it did not... .SMH. in this day and age, this is a bunch of BS !

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T-Mobile

5 Out of 5 (5 stars) | Wells Branch, North Travis County, Texas | Terisu Cove and Terisu Lane, Austin, TX 78728 |

Thank you for posting your problems - I have AT&T cell service as well and it is so bad that I cannot make a call from the house and people tell me all the time that they cannot hear me! My cellular iPad has T-Mobile service and four out of four solid bars all the time and works faster than Spectrum’s Wifi. I have complained to AT&T but they simply do not have enough towers to cover this area and their one cell tower seems plagued with equipment problems. Tried using a micro station booster thru WiFi but if WiFi blinks or you leave your house - it dropped the calls in lieu of switching back to cell. Time for T-Mobile in my opinion.

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Sprint

0 Out of 5 (0 stars) | Wells Branch Pkwy. | Merrilltown and Klattenhoff, Austin, TX 78728 |

I have had Sprint for over 12 yrs. traveled all over the state of Texas and never had a problem. The last 4 months have been absolutely horrible. Constantly “no service” no bars, no LTE. No data AND I HAVE UNLIMITED EVERYTHING! I am ready to go to another carrier! Sprint has gone down hill and they can’t seem to FIX their problem of “personnel hot spot” searching and searching WHEN YOU DONT HAVE THAT ON YOUR PLAN! Just disgusted with them and their incompetence!

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Verizon

1 Out of 5 (1 star) | 32nd St. | Red River, Austin, TX 78705 |

I have had Verizon for 14 years and never had such terrible signal. I just moved over here and have virtually no cellular data and very limited signal to make calls and send SMS messages. Several time before moving here, while driving on Red River I’ve completely lost all signal to my phone. This area is like a black hole for cell signal.

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Verizon

1 Out of 5 (1 star) | Guadalupe | North Loop, Austin, TX 78751 |

I have had Verizon for years, but my service has become so inconsistent I’m going to have to switch. They claim that I am simply deprioritized at times, but it is so frequent that I am paying to only be able to use my device 50% of the time. I truelly believe that they keep adding users but have not increased their bandwidth and created multiple unlimited tiers last year to make more money while creating a system where they do not have to invest in additional infrastructure

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