As with the other 6 / 19 / 06 post we had no problems until several days ago-called customer service and told them we went from 3 to o bars. Sent us to a Cingular store to have both phones checked and software upgraded--no change--person at the store said Cingular and ATT have started combining towers and it is messing with the signal strength.

I have had Cingular in Austin for 1.5 years and loved it! In the last 5 days, my reception is horrible. 5 bars go to 0 bars for no apparent reason. I am not even moving! Home reception went from great to sketchy. What is going on with Cingular over the past week?

Absolutely horrendous. I can be talking to someone while laying down, not moving at all, and reception goes from fine to nothing. I drop every call I make from my apartment, IF i'm allowed to make the call to begin with (half of the time I can't even connect). I live five minutes from downtown, and this is totally unacceptable. While typing this I received a call that was dropped within the first twenty seconds. I answered the phone, someone speaks for a little, and then nothing! While I lived in Los Angeles Cingular was great, but ever since they merged with AT&T it's been a nightmare. I'm cancelling my service tomorrow and will find another, ANY other service.

I can't even get good reception inside my house, if I want to make an important call "say for an interview" I have to go outside, because it breaks up and there's so much static. T-Mobile however, works perfectly fine and clear in this area and even inside my house.

Had Sprint in Austin for 8 years now and now I see why Sanyo is #1 in JD Power for reception. I only drop calls in Barton Creek Mall on the lower level. I sell three providers and Sprint has the best reception, BUT, have your phone software updated once and a while and use Sanyo. Stay away from Samsung and LG on Sprint with the exception of the Samsung A-900. Sanyo is still who I suggest.

Lately, things have gone from Average to Poor. What's up with Cingular / ATT? It's pathetic, and I cannot switch because I have a work phone. Coverage overseas in third world countries has been better than in Austin. Why?

Cingular reception in my home is never more than 2 bars, outside it is 2-3. Every conversation has at least one disconnect if talk is longer than 30-45 seconds. At work, near Zilker (5th floor office), reception is always great. Lots of drop outs on Mopac between Zilker and 183. I travel in and out of state; reception has been at least as good as Austin's in most cities. I switched from Sprint two years ago thinking Cingular must be better... I am not so sure about that! Coverage area is better, but with constant drop outs and waivering signal strength it doesn't matter. Cingular customer service has been friendly, but incompetent... suggest avoiding bill consolidation with ATT / broadband. Also, I'll never own another Motorola phone.

It doesn't work at all in my office building downtown, which is real convenient. It doesn't work at all at home in Westlake which is real convenient. It works in 30 second intervals between work and home which is real convenient because pretty much every call is going to get dropped. Cingular = terrible service in Austin.

Constantly dropped calls. Had to always go outside apt for reception. T-Mobile and Cingular much better for this area.

I have been with Sprint for about 8 years and have lived in this area the whole time. My reception has always been average to above average and has improved over the years. I have pratically never had a dropped call, nor have I missed any and I work from home a lot. I made a decision on OVERALL coverage in TX and in the US to go with Sprint years ago and they are only getting better. It seems to me that Sprint is one company that is really working on improving their network, so it is only going to get better. As with any service, the handset you use can have an effect also.