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Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 1.9 star rating (1.9 stars | 76 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 122 Reviews)
3. Sprint 1.4 star rating (1.4 stars | 138 Reviews)
4. AT&T 1.3 star rating (1.3 stars | 222 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 611 Reviews)
Towers
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T-Mobile

5 Out of 5 (5 stars) | The Preserve at Lakeway | Lakeway Blvd. and RR 620 S, Austin, TX 78734 |

I've had T-Mobile since 2002 (Voicestream back then) and have always had superior service to the majority of my friends who all followed each other to AT&T so that they could pay twice as much every month for inferior service. I'm still baffled that Steve Jobs allowed Apple to become AT&T's little daughter for 2 freaking years when the I-phone first came out. Most dropped calls and slow moving internet complaints still come from friends and family stuck with AT&T.

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T-Mobile

2 Out of 5 (2 stars) | Downtown, Austin, TX 78701 |

Moved from AT&T to TMobile this year because of price. Get very poor reception even in downtown. Cannot use my phone at all during large events - even though all my colleagues and friends phones on other carriers work well. Can't get service between here and Dallas for GPS except right around Waco, and can't get any service when I drive east. Have to use printed maps. No signal in East Texas. Will be switching back to AT&T or to Verizon. Price isn't that big of a discount to have such poor service.

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Verizon

5 Out of 5 (5 stars) | Scofield Pkwy. and Mopac Expressway, Austin, TX 78727 |

I left AT&T Wireless as their service in the 78727 was spotty and I found I was missing every other call. I switched to VERIZON Wireless - what a great service. Calls never get dropped, clarity is perfect, network stable and dependable. I actually pay $5 less per month with Verizon than I paid AT&T. Very happy with Verizon - havent had any issues or dropped calls

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Verizon

1 Out of 5 (1 star) | Dean Keaton, Austin, TX 78705 |

The good: Voice talk and text was good. Voice talk wasn't perfect, but good enough..better than Tmobile. The bad: Weak signal for data. At work, I missed a video conference because my signal was to weak. I didn't have this issue with Tmobile(my previous provider) at the exact same location. Retail stores are horrible- I went to the North Lamar Verizon store location and the service was horrible. In addition, the store was run down and only had a few phones on display. T-Mobile beats the retail by far. For the $50.00 difference in cost on montly bills, I switched back to Tmobile. T-Mobile has a lesser talk quality, but as far as everything else goes T-Mobile is just as good and significantly less expensive.

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Verizon

1 Out of 5 (1 star) | Merrilltown Dr. | Merrilltown and MoPac, Austin, TX 78728 |

Have almost no reception in buildings upstairs or down. Had to purchase an antenna and signal booster to get one or sometimes two bars. Usually I can get a signal outdoors. I Our phones are a Apple 5s and an LG. I used to have an old US Cellular Motorola flip phone which worked well here, but we upgraded and changed service providers and have had a bad connetion ever since.

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Sprint

1 Out of 5 (1 star) | 35 / 45, Austin, TX 78728 |

Brand new note 4 in a supposed best area on map and I get tossed into 3g all day, with occasional drops in coverage completely. I renewed for Spark, which when it does work, is no faster than 4g on my old note 2.. how they can run their business like this and not be sued for massive fraud is beyond me..

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Sprint

0 Out of 5 (0 stars) | E Riverside | Grove Blvd., Austin, TX 78741 |

Have tried to use service all over Austin, and can make a call about 20% of the time. Cancelled service, and received another bill for $96 AFTER service was cancelled... $91 for "service" plus late fee. Payments while service was actually on were on automatic payments, and were never late. Sprint rep advised me that porting number would cancel service- now Sprint says that information is wrong, and tough luck- pay the bill. I paid $91 a month for 2 years, and was barely able to use the phone.

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Verizon

5 Out of 5 (5 stars) | Apache Shores | General Williamson and 620 , Austin, TX 78734 |

No problem with reception. Just wish that Verizon customer service did not suck so badly. Whenever I go into a Verizon brick / mortar location I fell like I've stepped onto a used car lot. No one seems to know the products and forget about trying to get a faulty phone fixed. It's always sell, sell, sell. If I could guarantee reception with another carrier I would kick Verizon to the curb.

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AT&T

1 Out of 5 (1 star) | Frost Bank Tower Area | Congress Ave, Downtown Austin , Austin, TX 78701 |

I have had AT&T or its successor since 1996. Coverage seems to have degraded in Austin recently. People cannot hear me on my phone on a regular basis. I highly recommend going with another provider. My second iPhone 6 has not improved the situation.

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AT&T

1 Out of 5 (1 star) | Frost Bank Tower Area | Congress Ave., Austin, TX 78701 |

At times, people cannot hear me at all. I hear them fine. It depends on where I am driving. SW Austin has known dead-spots and I have lived with this a long time. Driving downtown on business calls is wholly unsatisfactory - my reception to people going in and out depending on where I turn my vehicle. It projects a feeble and weak business posture to field business calls on a phone where people can't hear you. I am trying to switch to another carrier. My second iPhone 6 has not fixed the problem.

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