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Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 1.9 star rating (1.9 stars | 76 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 122 Reviews)
3. Sprint 1.4 star rating (1.4 stars | 138 Reviews)
4. AT&T 1.3 star rating (1.3 stars | 222 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 611 Reviews)
Towers
Verizon Towers
T-Mobile Towers
Sprint Towers
AT&T Towers

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AT&T

1 Out of 5 (1 star) | Duval | 42nd, Austin, TX 78751 |

I am in house and ideal location (open location no big buildings not many trees, neighborhood with spread out small wooden houses, central city location) 4G reception. I am getting one bar to two bars most of the time. Am new here and have not tested GPS but I doubt it is going to be useful and am on this website today looking at different carriers. Am really disappointed to see what poor coverage all the carriers are giving in a progressive city, like Austin. Sounds like Austinites ought to stand up and force the issue.

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Verizon

1 Out of 5 (1 star) | Mueller, Austin, TX 78723 |

Get junk service in my apartment with an extender. Constant dropped calls or the calls just don't come through. If it weren't for wifi my phone would be useless at home. It is SO frustrating! I don't know that anything would work better. We got amazing service in Houston, what's the deal Verizon?!?

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T-Mobile

1 Out of 5 (1 star) | Avery Ranch | Parmer Lane, Austin, TX 78717 |

I signed up for T-Mobiles Family Plan several months ago thinking it was a great deal under $40 a month unlimited. Boy was this a mistake since then I have had nothing but problems one bar on my phone 75% of the calls I make and receive are dropped call failed, numerous text messages not delivered. The service is horrible disgusting. T-Mobile should not be allowed to sell this service or I should say NON-Service for any price until they improve it is just plain awful period. In addition to this when I called T-Mobile twice now for help to tell them about this, I was told they would call me back by the end of the week 2 times they never called me back at all. They know their service is awful at least in the Round rock, Cedar park, Avery Ranch areas if not a wider area and they continue to sell something that does not work and when you complain about it they dont call you back. I will be cancelling this horrible service today. Stay away unless you like 1 bar and constant dropped calls and non delivered texts all the time.

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MetroPCS

4 Out of 5 (4 stars) | East Austin, Austin, TX 78702 |

the coverage is pretty good but I've never seen data above 10 mb / s for my 4g phone otherwise it has good signal

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Sprint

1 Out of 5 (1 star) | Mc Neil Austin Tx, Austin, TX 78758 |

I live around Austin area my reception sucks! We need more towers on the area we're paying to much for less that's not fair for the price and insurance that doesn't cover anything... im ready for my contract to be over. I heard great things about t-mobile.

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Sprint

1 Out of 5 (1 star) | Parmer and McNeil | Parmer and McNeil, Austin, TX 78727 |

Renewed my Sprint contract last Saturday (5 / 31 / 2014) and purchased 2 new I-5 phones. From day 1 have had many problems dialing out and receiving calls on both phones. Alter 3 phone calls to Sprint service and them telling me my network was just fine, I called me Sprint repair center store where I purchased my phone and they told me for the last 5 days they have had many complaints and they have terrible network / tower problems Austin, TX 78727) and don't have a clue when they will be fixed. $170.00 a month for what??? I've been missing important calls, some of which I will eventually get a voice mail only! How should I pay Sprint? I am retired and each penny counts!

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Verizon

1 Out of 5 (1 star) | McNeil In Milwood Area | Blackfoot, Austin, TX 78729 |

Dropped calls, unsent texts, poor reception. This in the Indian Oaks subdivision of Milwood, between Parmer and 183, north of McNeil. Similar problem with T-Mobile but that was several years ago. Switched to Verison and it's no better, maybe worse. I will be upgrading my phone and carrier.

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Cricket

5 Out of 5 (5 stars) | BullCreek | Northland, Austin, TX 78756 |

The reception at my house is great. It is non-existent on Lake Travis, excrpt maybe in the middle of the lake.

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Sprint

0 Out of 5 (0 stars) | Parmer / Mopac, Austin, TX 78727 |

Over 20 years at sprint, I have spent hours with their technical folks over the last 6 weeks. The of nly way to stay on the phone without a call failed is to use skype. They decided to send me an air rave, which takes 8-10 days to arrive ? I plugged it immediately upon arrival thinking it would actually help :( nope. Then I got the email saying if I don't use the air rave I would be charged $140. I just thought to myself "dorks". Then thye sent a letter to my office " you will be charged $140 if you don't use your Air rave, which means the accounting department had to discuss the letter and them come to me. Now I am into some serious money for "talking about sprint" and I still have little to zero service in Austin. I hang in there... After all Sprint wants to help with "My" problem. In addition to dropped calls there is a message "you have entered the incorrect number or code. Message 7. Code 2301 - which really a code to tell them the issue and has nothing to do with the number you dial. Now, I have been told by Sprint that my Clear internet is not strong enough to assist the Air rave. Quess who owns Clear now? Sprint. Then I got a bill for extra minutes - for talking to tech support? Customer service said they would give me $50 off the $100 extra dollars? Gee whiz. Add this to charging my company $30 a month for a phone I have "successfully" cancelled twice that I have been letting slide and technically they need a bill from me. I am seriously frustrated and wish I had time to pursue the matter with their top executives. They should just say, "we are sorry our service is not as good in your area as it used to be we understand how important your phone service is and we suggest using another carrier until we can win you back" Wow! That would have been so great. They could put me on the list, call me back and I would have come back whenever they wanted. Instead we have all wasted hours and I still have to find new cell phone and internet service due to "my problem" - gee and I used to be so great at getting service.

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Verizon

1 Out of 5 (1 star) | 38th and Lamar, Austin, TX 78705 |

Essentially no coverage indoors and very iffy outdoors. Nearly all calls dropped. Texts often fail. Callers can't leave vmail.

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Carrier:

AT&T
Sprint
T-Mobile
Verizon
Cellular One
Cricket
MetroPCS
US Cellular


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