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Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 1.9 star rating (1.9 stars | 76 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 122 Reviews)
3. Sprint 1.4 star rating (1.4 stars | 138 Reviews)
4. AT&T 1.3 star rating (1.3 stars | 222 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 611 Reviews)
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AT&T Towers

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Sprint

1 Out of 5 (1 star) | Oak Knoll | Fire Oak, Austin, TX 78759 |

Since about Nov 2011, I have 0 or 1 bars on my cell phone inside or outside my house in the Oak Forest Neighborhood. I had excellent reception a few years ago. It is not my phone. The phone shows full strength / excellent reception while driving north on Hwy. 183 from the Arboretum area. Once you take the Oak Knoll exit and start driving west on Oak Knoll, the signals suddenly drop to 0 or 1 bars. Complaining to Sprint repeatedly has had no effect as they claim to have no problem with the towers in the area! The Customer Service is not at the site of the problem. How can they claim there is no problem without actually testing out the reception in the problem area?

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AT&T

5 Out of 5 (5 stars) | South Congress | Stassney, Austin, TX 78745 |

I've been a long time AT&T customer. The only time I ever had an issue with service was when the original iPhone 4 dropped. The network got super saturated with new iPhone users and my service was unusable. Apple took the bullet for AT&T saying it was an antennae issue with the new iPhone and sent everyone a free bumper case but magically a month later everything started working just fine and nobody ever spoke about it again... Other than that instance, I have little to no issue with AT&T. Their service is at par or better than Verizon or Sprint in my area. Sure I get the occasional dropped call but it's almost always with the same people which makes me thing it's not me. My current contract has expired leaving me with the freedom to change carriers. I have heavily reviewed my options and am going to stick with AT&T. One reason is I'm grandfathered into unlimited data. But even then, comparing to Sprints Unlimited plan for $99 it's a wash. With AT&T's roll over minutes I never have overages. If I talked more on the phone I suppose this would be an issue but I don't so it works out for me. AT&T is a good value if you know exactly what you need.

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Sprint

1 Out of 5 (1 star) | The Hills, Austin, TX 78738 |

Consistently drop calls. Goes directly to voice mail. Data coverage non-existent.

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AT&T

1 Out of 5 (1 star) | Malaga, Hart Ln. | North Hills, Austin, TX 78731 |

AT&T service inside my condo has plummeted in the last month or so. Not that it was really great before, but it was at least acceptable. Now I can rarely have a phone conversation that lasts over 30 seconds. I see "call failed" too many times to count... outgoing calls are often dropped before it even rings on the other side, and incoming calls often go to voicemail and do not show up as an incoming call. (However, the callers tell me that they heard several rings before voicemail picked up, so it the call didn't go straight to voicemail. While stationary, my phone will frequently bounce from 0 bars to 1 bar, to "Searching... " to "No Service", back to 1 bar, then 2 bars, then back to 0 bars (in less than a minute). AT&T technical support told me that one tower was down, but that really shouldn't have any effect on my service, especially since I've been having problems for over a month and the tower just went down "today." He also attributed it to the increase in users. He suggested that I purchase a microcell tower for $199. Seriously? I would be fighting to get out of my contract if it wasn't up in about a month. I really hope I can get better service from another carrier.

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Sprint

4 Out of 5 (4 stars) | Far West | Mesa, Austin, TX 78731 |

Got home repeater from Sprint and since then the reception has been great at our house.

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Sprint

2 Out of 5 (2 stars) | Scofield Ridge Pkwy. | Winwick, Austin, TX 78727 |

Sprint coverage is 2 out of 5 in this area. Very spotty coverage. My T-Mobile phone though works perfect in this area, no issues.

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Verizon

3 Out of 5 (3 stars) | 39th / Avenue B, Austin, TX 78751 |

Service in my apartment is spotty. Usually I can make complete calls, but calls drop much more often that I would like. The sound quality isn't great either. Overall, it is OK but likely there are better providers for this neighborhood.

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Sprint

1 Out of 5 (1 star) | Hudson Bend Area, Austin, TX 78734 |

With an external antenna at my house, my reception cycles between 1 and 4 bars as the phone jumps from tower to tower. I can rarely make a 3min phone call without a drop. My average download speed test is 7kbps. SPRINT is useless if you plan to use your phone as a Wifi Hotspot to connect to the internet. The speedtest used to be much better at 4:00am, now that is slow.

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AT&T

1 Out of 5 (1 star) | Lost Creek, Austin, TX 78746 |

Always dropping calls or searching for signal. AT&T refuses to admit poor reception issues.

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Sprint

1 Out of 5 (1 star) | Far West | Hart Lane, Austin, TX 78731 |

1st floor condo hardly anything for a few minutes at a time

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