Sucks... .which is why I still have a landline in the house. Dropped calls, little to no signal. Seems provider "downgrades" service for older phones to induce you to buy a new handset - anyone know about this?

no service indoors. spotty and dropped calls outdoors. called customer service for last six months but no change.

After moving here from NYC last summer, I was amazed at how bad the service is all around. I had Verizon in NY (the only service to have in NYC IMHO), and here I was getting 2 bars. So I thought I'd switch and got some decent reviews from people about T-Mobile. At the west entrance into Canyon Creek on Boulder Lane, there is a spot that drops calls like clockwork. It used to happened with Verizon and it happens with T-Mobile. Always. At the house, I get 1 bar at most, and that is mostly when the phone is either charging or fully charged. As soon as I loose a bit of juice, I drop down to no reception. Driving around, I get 1-2 bars at most, but.. it is still usable and I have not experienced that many dropped calls, or inablity to SMS or email.

I've had some minor issues with Sprint in the past but nothing compared to what I'm dealing with now. By far, the most expensive cell phone carrier and where I live my reception is horrible.

Abysmal. When I'm at home and my phone's in my pants, forget about it. When it's sitting on the coffee table, I will still commonly have calls dropped altogether. Like another poster mentioned, I can stand in one spot and watch my reception go from 5 bars to none, within a few seconds. Sometimes I'll place a call, even when I have decent reception, and the call will just cut out as soon as I make it, with no warning or error message or anything; I just look down at the phone and it's at the menu screen. This is probably partially a problem with the phone software, but I think it has more to do with the awful network. Also have absolutely zero reception within my office at 78723 (NE Austin). Unfortunately I've got another year and a half left on this contract... . but fortunately I'll be in DC for most of it, where reception is okay.

My phone always has 5 bars but that means NOTHING! When I am trying to listen, every other sentence is too garbled to understand (incoming) so I always have to say "say it again" or "no clue what you just said". VERY VERY VERY frustrating. Not too many dropped calls though; only about 1 in 6. (but then again sometimes I can't make the call in the first place) Cingular claimed the phone was bluetooth too... its not... it just has the ability to use about 1 out of 8 headsets... LAME

To get two bars of reception at home, I must go outside and face due South, or go upstairs to the Southeast corner of my son's bedroom. Otherwise, I get no reception. Glad to hear my home is not the only black hole in our area.

There are only a couple of spots inside the house where the phone will work... upstairs only. Even so, calls will occasionally get dropped. The worst is when someone calls me, I have to run upstairs with the phone before I answer. Forget camera phones and all that other crap... just make a phone that works for its intended purpose!

I have to stay very still out in the middle of the street to use my phone - it's very frustrating - as I hold my breath waiting for the call to drop - tenses my neck up. One note: my wife has an older model phone(samsung dual-band tri mode SPHA660) with the typical type of external retractable antennae - and hers gets reasonable reception. vs. my phone (LG I think) with a smooth outside, no antennae that sticks up. I don't have it with me right now or would post the model. This proves one thing in fringe reception areas, the phone you choose can matter. Anywhere else in Austin, my phone works great.

Great reception. I do get dropped near the Elementary School on 620 on the car. Dumped Sprint on a Treo 600 for bad reception, no signal sometimes. Sprint customer service doesn't care anymore. They would rather argue than listen. I have only called T-Mobile once and they were fantastic.