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Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 1.9 star rating (1.9 stars | 76 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 122 Reviews)
3. Sprint 1.4 star rating (1.4 stars | 138 Reviews)
4. AT&T 1.3 star rating (1.3 stars | 223 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 612 Reviews)
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AT&T

1 Out of 5 (1 star) | Ashdale | Rockwood, Austin, TX 78757 |

I moved here about 5 months. The reception on my old Nokia was really bad and this was my fourth one in 4 months about this time, so AT&T authorized me to get another phone. (In my previous city, only the Nokia brand with AT&T would work in my house.) So I got a Samsung Sync. It consistently dropped calls, had reception so bad intermittently that often people would say they could not hear me, and had me so crazy with trying to figure out where in the house or yard I could get reception. So they authorized another phone plus the accessories, since I had just bought both recently. I've had the new phone 2 weeks, and the reception is deplorable, commonly, and was so bad on a recent call with Cingular on an unrelated issue that the rep authorized me for a a different phone. Often I cannot hear with this phone, and today two calls out of three were dropped, one with the health insurance company. Grrrr. One time today I walked to the very back of the yard and got some reception. I have to get another provider. Forget the replacement phone and the money I spent for the Sync and accessories. Cash down the tubes. Will investigate this website. Thrilled that it exists! At least I can see that I'm not the only who detests AT&T's service in Austin.

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AT&T

1 Out of 5 (1 star) | Circle C, Escarpment / La Crosse Intersection, Austin, TX 78739 |

Number of bars can vary greatly inside my house. I often have 1-2 bars inside the house, yet calls get dropped, so I often go outside on my patio to complete long calls.

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Sprint

1 Out of 5 (1 star) | Hart Ln | Far West Blvd., Austin, TX 78731 |

granted that I live in condos that were built in '73, I still can't get calls inside my residence. I drop 4 out of 6 calls, can't send text messages, and standing on my front porch doesn't help. My reception THROUGHOUT the Far West area is really bad. I was happy with my Sprint service while I lived near UT's campus. Since I have moved, i've had nothing but problems with my reception. I have to wait until i'm leaving my condo complex ( I don't know why I don't just call it an apartment... but technically... ) to check voicemails and return calls. I even went so far as to purchase a sprint-badged / branded passive repeater. It ALMOST helped. My roommate uses T-Mobile (i think), and he has few problems. Looks like i'll be picking a different carrier at the end of my contract.

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T-Mobile

0 Out of 5 (0 stars) | Barton Springs Rd. | Robert E Lee, Austin, TX 78704 |

T Mobile had next to no reception during ACL. Most of their competitors brought in mobile cell tower trucks to park at Barton Springs, but they didn't. I live nearby and it took ten tries on average to make calls and 10-30 to send text messages. I have now dropped them for Cricket. Unlimited minutes! Everyone should offer that. I had it for two years in Boulder and loved it. I put 4000 hours on a Nokia, rarely a dropped call. $30 a month now for unlimited text and daytime minutes.

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AT&T

1 Out of 5 (1 star) | Fort Benton Dr. | Cobblestone St., Austin, TX 78735 |

There has been a dead spot in the 5300 block of Fort Benton Dr.for years. I wish AT&T would fix it. Indoors, you get no reception.

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AT&T

5 Out of 5 (5 stars) | Exposition | Westover, Austin, TX 78703 |

I have owned 3 Nokia cell phones and every single one works perfectly in my house. I dont find much of a problem with At&T

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T-Mobile

1 Out of 5 (1 star) | Enfield / Mopac | Exposition, Austin, TX 78703 |

Sucks... .which is why I still have a landline in the house. Dropped calls, little to no signal. Seems provider "downgrades" service for older phones to induce you to buy a new handset - anyone know about this?

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T-Mobile

0 Out of 5 (0 stars) | Lacrosse | Cap Stone Dr., Austin, TX 78739 |

no service indoors. spotty and dropped calls outdoors. called customer service for last six months but no change.

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T-Mobile

1 Out of 5 (1 star) | Boulder Ln | FM 620, Austin, TX 78726 |

After moving here from NYC last summer, I was amazed at how bad the service is all around. I had Verizon in NY (the only service to have in NYC IMHO), and here I was getting 2 bars. So I thought I'd switch and got some decent reviews from people about T-Mobile. At the west entrance into Canyon Creek on Boulder Lane, there is a spot that drops calls like clockwork. It used to happened with Verizon and it happens with T-Mobile. Always. At the house, I get 1 bar at most, and that is mostly when the phone is either charging or fully charged. As soon as I loose a bit of juice, I drop down to no reception. Driving around, I get 1-2 bars at most, but.. it is still usable and I have not experienced that many dropped calls, or inablity to SMS or email.

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Sprint

1 Out of 5 (1 star) | 183 and 620 | Lake Creek and Mellow Meadows, Austin, TX 78750 |

I've had some minor issues with Sprint in the past but nothing compared to what I'm dealing with now. By far, the most expensive cell phone carrier and where I live my reception is horrible.

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