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Austin, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 1.9 star rating (1.9 stars | 76 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 122 Reviews)
3. Sprint 1.4 star rating (1.4 stars | 138 Reviews)
4. AT&T 1.3 star rating (1.3 stars | 221 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 610 Reviews)
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AT&T

1 Out of 5 (1 star) | Statesman Offices | Riverside and Congress, Austin, TX 78704 |

Have been with ATT for nearly 4 years. Since the ATT / Cingular merger my phone service has declined to the point where it is all but unusable. Dropped calls, no lines available for outgoing calls, messages comming in without the phone ever ringing have all become the norm. Customer service will try to placate you with one time offers of extra minutes but what's the point if you can't use them anyway. I just found out my contract is over and I'm looking to find what service is best in Austin. Anything has to be better then cingular.

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Verizon

4 Out of 5 (4 stars) | Brodie Lane | William Canon, Austin, TX 78745 |

Verizon by far has the best coverage and very very good sound clarity, typical to CDMA. Something none of the GSM providers has to offer. I get excellent reception (and not just reception, sound quality as well) pretty much everywhere in Ausitn: downtown, south, all of Mopac, I-35 and Loop 360. Too bad their phones are ancient, they are like 3 years behind in features, compared to the offerings from T-Mobile and Cingular. They even disable Bluetooth on a few rare models that have it...

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AT&T

1 Out of 5 (1 star) | Downtown Austin, Austin, TX 78751 |

Cingular totally sucks in Austin! Do not get it unless you want a constant hassle. I live right downtown and I have to stand in my yard to make or answer calls. All around town, it drops calls and Cingular will do nothing to fix it. I am about to switch to T-Mobile because they were rated best by Consumer Reports while Cingular was rated the worst cell company in America. They also have 1500 minutes at $40 per month vs. only 500 with Cingular. Cricket is even better, but they don't have that here yet, it's unlimited minutes for the same price. Cingular is so bad, they are charging me $150 to disconnect even though they admit they have few towers and poor reception in Austin. I'll probably file with the BBB abd FTC, but avoid the hassle and just use another carrier.

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AT&T

2 Out of 5 (2 stars) | 620 | Anderson Mill Rd., Austin, TX 78726 |

Cingular's "Allover Network" apparantly missed a few spots. More Bars? Are you kidding. I typically have 2 bars (sometimes 3) at my house in Canyon Creek. Reception on 2222 is aweful. Verizon was much better.

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T-Mobile

4 Out of 5 (4 stars) | Far West | MoPac, Austin, TX 78731 |

Solid signal most of the time as far north as Round Rock, but overall signal quality disappointing. Scratchy and sometimes fractured. Much inferior to clear connection of a land line.

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Alltel

4 Out of 5 (4 stars) | Dean Keeton, Austin, TX 78705 |

Alltel is really spotty around town. It's either excellent or atrocious. I get zero bars in my apartment, and likewise when I'm in a downstairs bar downtown. But otherwise it's usually very good. I have solid service pretty much everywhere.

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AT&T

3 Out of 5 (3 stars) | 45th | Bull Creek, Austin, TX 78731 |

I've been using the Razr GSM for a little over a week. Reception is consistently three to four bars at home, and is consistently four elsewhere around town, with occasional fives. No dropped calls yet.

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AT&T

1 Out of 5 (1 star) | MoPac / FM 2222, Austin, TX 78731 |

1-2 bars of reception at best in this area. Calls drop frequently, and the reception is very crackly. Signal is stronger closer to MoPac, but the further west you go on 2222, the worse it gets - many spots on 2222 have 0 bars. Unfortunately, this is where I live, and if anyone calls my cell when I'm home, the call almost always drops. I get decent reception around the rest of town, but it would be nice if calls didn't drop when I'm at home. Part of why I have a cell phone is so I don't have to give out my home number! NW Austin seems to be a bit of a problem area for many cell phone carriers, here's hoping they'll put in some more towers and improve things.

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Sprint

3 Out of 5 (3 stars) | 620 and 2222, Austin, TX 78726 |

Third Sprint phone in this area, and it finally gets reception. Two bars ar home, but hardly ever a problem. A motorola, LG, and a Nokia I used before this all didn't recieve or make calls within a mile of my place. Sprint customer service is no better than a big warm pile of crap!

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AT&T

1 Out of 5 (1 star) | Mesa | Spicewood Springs, Austin, TX 78731 |

1-2 bars most times. Click to send / receive and it drops to one every time. Miss many calls, drop many calls. Truly sucks. My contract is up in April and Cingular will never see me again. I was a very happy AT&T customer, but life has never been the same since the switch.

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