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Austin, TX Carrier Reviews & Coverage Maps

1. Verizon 1.9 star rating (1.9 stars | 76 Reviews)
2. T-Mobile 1.8 star rating (1.8 stars | 122 Reviews)
3. Sprint 1.4 star rating (1.4 stars | 138 Reviews)
4. AT&T 1.3 star rating (1.3 stars | 221 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 610 Reviews)
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AT&T Wireless (GSM)

1 Out of 5 (1 star) | Loop 360, Austin, TX 78746 |

I agree with the other comments that the AT&T switch to Cingular has resulted in a drop in coverage. Frankly, though, I had it with AT&T GSM too. GSM coverage in Austin is horrible. When I travel to other cities, I rarely get dropped calls or poor connections. In Austin it is a 3-4 times daily occurrence to have a dropped call. Cingular store people deny they hear complaints and blame it on the fact that Westlake Hills won't allow more towers. But it isn't a Westlake issue - calls are dropped all over town. Does anyone have a phone that at least minimizes the problem?

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2 Out of 5 (2 stars) | NW Austin, Austin, TX 78727 |

Phone calls will be dropped almost anywhere in Austin, even on some of the major streets. One reason for dropped calls is because of poor signal strength in some areas. Even when signal strength shows to be strong, calls can be lost because of system overload. The reason I think this is because I can have a great signal strength and still lose a call. This seems to happen often during times when most people would be talking on the their phones, so this why I believe that their system can handle only so many callers talking at the same time. During hours of day when few people should be on their phone, service seems to be fine. So if you only talk late at night and / or early in the morning, and you avoid their poor signal strength areas, Sprint is perfect for you.

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4 Out of 5 (4 stars) | Wm Cannon / Westgate Blvd., Austin, TX 78745 |

AT&T with Nokia rocked in my house for the last 8 years... they went downhill with Cingular. I have been through 4 different phones this week..they all suck except for the "freebie" Nokia 3120. I traded them all back in for the Nokia with no bells or whistles. If you are stuck with Cingular then do yourself a favor and get a Nokia - even if you have to get it from Ebay. And if the Ebay phone is "locked" it's really easy to unlock Nokia phones for your sim card. With AT&T I had full signal strenth 24 / 7; now I sit in my house and watch the bars go from 5 to 0 in 2 seconds - crazy! At least with Nokia I am able to dial out with 0 bars showing and it perks right up. I attribute that to Nokia, not Cingular. They suck at the moment. Hope they get better soon or they are gonna be hurting bad!

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1 Out of 5 (1 star) | William Cannon | Westgate, Austin, TX 78745 |

Like many others I used to be with AT&T and a Nokia phone and always had great coverage. Now that Cingular has taken them over I had to switch phones and to get one with the same features I had on my old Nokia I went with the Motorola V551. Now I can barely get a signal at home and it drops calls all over town or wherever I go. I am extremely disappointed so far and can only hope it improves as I have a one year contract!

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5 Out of 5 (5 stars) | Enfield, Austin, TX 78703 |

great reception all over austin. never had any trouble.

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1 Out of 5 (1 star) | Oltorlf and Congress, Austin, TX 78704 |

Reception sucks at my house, always cracking up or dropping calls. Have a hard time dealing with it. Had AT&T and they had great reception, but terrible customer service. We need something better than the cell phone!

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0 Out of 5 (0 stars) | Far West, Austin, TX 78731 |

I have been with Sprint for 6 years now and I can't WAIT to leave them. Strange over charges appear on my bills, and RUDE customer service reps are incredibly UNhelpful. Currently I receive absolutely no service, several calls are dropped, and I never know whether or not I will have service. I can't wait to switch to another carrier. Don't go to Sprint unless you are SURE you get service in that area.

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4 Out of 5 (4 stars) | Ave B | 45th, Austin, TX 78751 |

On the whole pretty good. Occassionally the phone will tell me I'm roaming (when I'm not) and occassionally a call will go straight to voice mail.

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1 Out of 5 (1 star) | Bee Caves Rd., Austin, TX 78733 |

I switched from Sprint to Cingular because they claim to have the best reception, but man was that wrong. This thing is horrible. It drops consistently around my house, and driving on Bee Caves, even "inside 360", is a joke. Sprint may have dropped more calls, but at least when you were connected the reception was good. Now I guess I'll try Verizon.

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Virgin Mobile

4 Out of 5 (4 stars) | US Hwy. 290 West | Old Fredericksburg Rd., Austin, TX 78749 |

I also have Virgin Mobile service (for 2 years now) and usually get 4 or 5 bars nearly always. My only complaint is with the Audiovox 8500 as the sound quality isn't always up to par (sometimes tinny sounding). I do hit dead spots along 290 when I drive out to Wimberley and some as well on RR 12 but good service in Wimberley proper.

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