Abysmal. When I'm at home and my phone's in my pants, forget about it. When it's sitting on the coffee table, I will still commonly have calls dropped altogether. Like another poster mentioned, I can stand in one spot and watch my reception go from 5 bars to none, within a few seconds. Sometimes I'll place a call, even when I have decent reception, and the call will just cut out as soon as I make it, with no warning or error message or anything; I just look down at the phone and it's at the menu screen. This is probably partially a problem with the phone software, but I think it has more to do with the awful network. Also have absolutely zero reception within my office at 78723 (NE Austin). Unfortunately I've got another year and a half left on this contract... . but fortunately I'll be in DC for most of it, where reception is okay.

My phone always has 5 bars but that means NOTHING! When I am trying to listen, every other sentence is too garbled to understand (incoming) so I always have to say "say it again" or "no clue what you just said". VERY VERY VERY frustrating. Not too many dropped calls though; only about 1 in 6. (but then again sometimes I can't make the call in the first place) Cingular claimed the phone was bluetooth too... its not... it just has the ability to use about 1 out of 8 headsets... LAME

To get two bars of reception at home, I must go outside and face due South, or go upstairs to the Southeast corner of my son's bedroom. Otherwise, I get no reception. Glad to hear my home is not the only black hole in our area.

There are only a couple of spots inside the house where the phone will work... upstairs only. Even so, calls will occasionally get dropped. The worst is when someone calls me, I have to run upstairs with the phone before I answer. Forget camera phones and all that other crap... just make a phone that works for its intended purpose!

I have to stay very still out in the middle of the street to use my phone - it's very frustrating - as I hold my breath waiting for the call to drop - tenses my neck up. One note: my wife has an older model phone(samsung dual-band tri mode SPHA660) with the typical type of external retractable antennae - and hers gets reasonable reception. vs. my phone (LG I think) with a smooth outside, no antennae that sticks up. I don't have it with me right now or would post the model. This proves one thing in fringe reception areas, the phone you choose can matter. Anywhere else in Austin, my phone works great.

Great reception. I do get dropped near the Elementary School on 620 on the car. Dumped Sprint on a Treo 600 for bad reception, no signal sometimes. Sprint customer service doesn't care anymore. They would rather argue than listen. I have only called T-Mobile once and they were fantastic.

The signal strength bars cycle through no service to good service. However, I get messages saying the phone is looking for service when good signal strength shows. This happens often and every few seconds causing difficulties in dialing numbers and talking on the phone. I get a lot of dropped calls almost anywhere in Austin. Sprint says that they don't have problems like this, but cannot find anything wrong with my phone. I've seen this with two phones now.

We live on Red Bud Trail about a mile up from West Lake Dr.and consistently have 4 or 5 Bars... . I do lose my signal on West Lake Dr.from time to time in between Red Bud and Bee Caves Road. And I always lose it on Red Bud Trail winding along the rim of the canyon. Otherwise, I have great coverage in this part of town.

Although I have to give Cingular web "chat" customer service and later, 800 number help, the reception is non-existent at my home. Admittedly, I am in a depression near lake Austin below Mansfield Dam. There is a tower fairly close, but there is no "line of sight" to my home. I asked Cingular if I could use a "loaner" phone to see if my LG just wasn't good enough in a weak signal area, but they said "no". So I'm looking for another carrier. Does anybody know what carrier(s) are on the large tower right at the dam? thanks

Inside my apartment, I get 3 bars on 3G and a full 5 bars on "E" The only time reception sucks is during a thunderstorm "duh"

I work in the real estate markets of SW Austin and Sprint is the worst. Dropped call after dropped call out of my house. From reading these other boards, I would think you to be an idiot if you are south of the city and have Sprint.

No matter how many bars my phone tells me I have, when I'm in Austin, and sitting in my own house especially, my phone just drops. It often takes 4-5 phone calls to finish a conversation. The service is ridiculous.

Little or no reception after trying multiple different service providers in this populated area. If one provider establish consistent quality reception, many in this area would switch.

My home is a black hole. I only have signal upstairs to use my phone. Regardless, callers report daily busy signals and "subscriber not in service" message when I'm not even on the phone. Calls end midsentence and my caller reports getting these responses when trying to reconnect. Outgoing calls take a ling time to start to ring, including checking voicemail. Outgoing text messages often require retrys to succeed. Incoming messages often delayed by 20 minutes. The voice quality is also incredibly bad. It's bad enough that I'll probably quit T-Mobile if they don't respond to my recent letter. This is a 'denial of service' situation and I don't care about my credit report, so they can forget the termination fee.

Drops offs are common. Reception is minimal and sometimes not at all.

I recently moved from Boston, and I have been with Sprint for 5 years. I have never seen such poor service in my life. I never have service, when I do I am constantly dropping calls. I'll be standing still and my call will drop. I am trying to find a way to get out of my contract. Add to that the radom charges, illegal taxes, and over priced plans, and I say RUN. Dont do it.

From within building at 8303 N. Mopac, reception is terrible with Sprint (max 2 bars and I have to search high and low - ~-99dB). Others have Cingular and get full service...

Sprint used to be great... What happened? I live in Austin and now have bad reception and dropped calls

I loved Sprint in Tennessee and in Waco---but in Dallas and Austin the service in terrible--I can't take a call without dropping it!

So there is an ice storm outside and the Cricket employees haven't showed up for work and I can not pay my bill and it is due and when I call customer service they can't help me but will charge a $65 reconnect fee because there is no one at the store to take my money today, but they will charge me later. how ya like them apples?