Coverage comments are submitted voluntarily by visitors around the Austin, TX area.
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I have to stay very still out in the middle of the street to use my phone - it's very frustrating - as I hold my breath waiting for the call to drop - tenses my neck up. One note: my wife has an older model phone(samsung dual-band tri mode SPHA660) with the typical type of external retractable antennae - and hers gets reasonable reception. vs. my phone (LG I think) with a smooth outside, no antennae that sticks up. I don't have it with me right now or would post the model. This proves one thing in fringe reception areas, the phone you choose can matter. Anywhere else in Austin, my phone works great.
Great reception. I do get dropped near the Elementary School on 620 on the car. Dumped Sprint on a Treo 600 for bad reception, no signal sometimes. Sprint customer service doesn't care anymore. They would rather argue than listen. I have only called T-Mobile once and they were fantastic.
The signal strength bars cycle through no service to good service. However, I get messages saying the phone is looking for service when good signal strength shows. This happens often and every few seconds causing difficulties in dialing numbers and talking on the phone. I get a lot of dropped calls almost anywhere in Austin. Sprint says that they don't have problems like this, but cannot find anything wrong with my phone. I've seen this with two phones now.
We live on Red Bud Trail about a mile up from West Lake Dr.and consistently have 4 or 5 Bars... . I do lose my signal on West Lake Dr.from time to time in between Red Bud and Bee Caves Road. And I always lose it on Red Bud Trail winding along the rim of the canyon. Otherwise, I have great coverage in this part of town.
Although I have to give Cingular web "chat" customer service and later, 800 number help, the reception is non-existent at my home. Admittedly, I am in a depression near lake Austin below Mansfield Dam. There is a tower fairly close, but there is no "line of sight" to my home. I asked Cingular if I could use a "loaner" phone to see if my LG just wasn't good enough in a weak signal area, but they said "no". So I'm looking for another carrier. Does anybody know what carrier(s) are on the large tower right at the dam? thanks
I work in the real estate markets of SW Austin and Sprint is the worst. Dropped call after dropped call out of my house. From reading these other boards, I would think you to be an idiot if you are south of the city and have Sprint.
No matter how many bars my phone tells me I have, when I'm in Austin, and sitting in my own house especially, my phone just drops. It often takes 4-5 phone calls to finish a conversation. The service is ridiculous.
Little or no reception after trying multiple different service providers in this populated area. If one provider establish consistent quality reception, many in this area would switch.
My home is a black hole. I only have signal upstairs to use my phone. Regardless, callers report daily busy signals and "subscriber not in service" message when I'm not even on the phone. Calls end midsentence and my caller reports getting these responses when trying to reconnect. Outgoing calls take a ling time to start to ring, including checking voicemail. Outgoing text messages often require retrys to succeed. Incoming messages often delayed by 20 minutes. The voice quality is also incredibly bad. It's bad enough that I'll probably quit T-Mobile if they don't respond to my recent letter. This is a 'denial of service' situation and I don't care about my credit report, so they can forget the termination fee.
