Reception is lousy - there is a brand new tower less than 1 / 2 mile away and easily seen from our ranch. I was told it was Sprint Tower????

I have Sprint service and the reception is better than most, but when it comes to the billing and customer service it is such a joke. I have to call them every month about my bill. I have the $59.00 a month plan but have had my phone for 4 months now and every month my phone bill is over $200.00 a month. I have been told so many different excuses, however the best was this month when they tell me they accidently double charge me. Oh, brother is there any cell phone companies out there that are not a joke?

Reception is good in Kerrville and in Comfort, but once you get to Center Point it goes down the drain. I live in Center Point and have not found a good place to call from yet. I try calling people and they can never hear me. I wish Sprint would put a tower out there.