Over 3 years T-Mobile has gone from fair to nonexistant. I show 4 bars and 4g lte but when I run network diagnostics the download speed is less than 100 kbyt / sec and upload is zero (network comm issues). In other parts of town it runs 60mbs down and 25-30mbs up. Obviously a tower problem but T-Mobile refuses to fix the problem. They are letting what infrastructure they had go downhill and they penalize you for terminating your contract. Stay away from T-Mobile. This is an upscale part of town and the reception sucks.Was this review helpful to you?
Pretty much like the rest of these folks. Poor data and tower drop out. At Reddington Park in Addison, I am 500 meters from a T-Mobil tower. I used network analysis software and out of a 5 minute window the tower was down (no signal) for 3 min 56 seconds. Easy to see why my phone is constantly switching towers.Was this review helpful to you?
My cell service is mostly 3g with frequent drops to 2g. Analysis software shows the nearest tower is pumping out a pitiful 12.2 femtowatts. That is 12.2 quadrillionths of a watt. Data speed is averaging 100 kbits to 235 kbits. Average signal is -112 db. I pay 180.00 a month for high speed internet. Not happening. T-Mobile could care less.Was this review helpful to you?
I have 3 AT&T cell phones and none of them are getting good reception. I have towers all around me. What's up?Was this review helpful to you?
Have to walk outside and stand in a hill to make a callWas this review helpful to you?
My supposed to be unlimited high-speed data is a joke unless it's three o'clock in the morning those idiots to customer service center keep telling me reset the phone do this yet but it never works then they say it's my phone is messed up but I looked it up there's nothing really wrong with my phone they can make it work during middle of the night but not during the day what it is is they don't have enough data towers and it kills the bandwidth I looked it up it was Metro people are a bunch of idiots I hope they all get gang raped and choke to death on their own vommitWas this review helpful to you?
I recently updated my phone, to what was supposed to be a better version for my phone, IT WAS A DISASTER! I had so many problems out of the Samsung Galaxy s5, I was dying to get out of it. I decided to go to the Sprint store to see what my options were. Soon as I walked in, I was greeted with so much energy, and excitement, the place just had a really cool atmosphere, One of the agents walked up to me and offered help, The gentlemen's name was Everett, he was very soft spoken, but very polite, and knowledgeable, about the device, all of the devices as a matter of fact, I felt he was the guy for the job, after I pleaded to just get out of the s5, he went over my options, and asked what budget I would like to stay in, needless to say, I walked out with a great phone, carefully explained to me the differences between my old and new phone, my new estimated bill amount, and also some REALLY, REALLY, REALLY GREAT freebies included with my upgrade, I was there for a little while, but I had so much information that needed to be transferred, and this guy made it all enjoyable. If you are ever in need of a Sprint Store, look for this one, and Let Everett take care of you, it will be a remarkable experience. I was just WOW"ED at my experience here. ABSOLUTELY AWESOME CUSTOMER SERVICE!Was this review helpful to you?
Coverage is fairly poor for being in a major city. Funnily enough, my roommate consistently has better coverage with T-Mobile. I never would have guessed that.Was this review helpful to you?
Sprint is evil. They should be shut down and sued into Bankruptcy for fraudulent practices. I left AT&T after many years. HUGE mistake. Sprint coverage is nonexistent and frustrating.Was this review helpful to you?
I have to go outside to make phone calls. Absolutely no service indoors and even stepping outside, I only get 3G and the phone drops calls 90% of the time. I recently switched from AT&T and needless to say, I will be going back. The price for what I needed was a little cheaper at Verizon, but the reception in this area as well as many other areas throughout dallas are absolutely awful. DO NOT switch to Verizon if you live in the Dallas area, terrible.Was this review helpful to you?