Coverage comments are submitted voluntarily by visitors around the Dallas, TX area.
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I live in South East Dallas (pleasant grove) near the Balch Springs border I have Cingular / At&t and I drop 9 out of 10 cell phone callas made form home. Cingular is suppose to be "raising the bar", well that bar is still not high enough.
I cannot get a signal at my apartment complex with Sprint. Then I got a strange roaming message that said I could only make a call if I entered a credit card number. I called Sprint and they told me that I should have service. I said that, yes, I should, but I do not. The only help I got from them was to go to a window or make sure I'm on the top floor! Not very convenient if I'm trying to work at my computer or be on a conference call. Luckily, thankfully, and happily my contract is up and I can switch to another service provider.
"Cingular - fewest dropped calls"... NOT! Within my apartment and within 5 miles of it, calls drop constantly, usually after 10-20 minutes. "Network unavailable" errors prevent outgoing calls 5-10 minutes after drop. This happens daily. In this area, Sprint / Nextell was even worse; I was unable to receive calls or place them with unacceptable frequency, ie daily. 6 calls to Cingular customer support have been useless. they have so suggestions, no solutions, and no explanation except this: one tech person said that Cingular towers were simply operating at maximum capacity, and could not handle the network traffic in this area. Nothing can be done until more Cingular towers are built or acquired. I am shopping for a new wireless carrier, and hoping this area is not the Bermuda Triangle or wireless service.
"Cingular - fewest dropped calls"... NOT! Within my apartment and within 4 miles of it, calls drop constantly, usually after 10-20 minutes. "Network unavailable" errors prevent outgoing calls 5-10 minutes after drop. This happens every day. In this area, Sprint / Nextell was even worse; I was unable to receive calls or place them with unacceptable frequency, ie daily. 6 calls to Cingular customer support have been useless. I am shopping for a new carrier. It could be that this area is a Bermuda Triangle for wireless. Sigh.
I always get 5 bars in and around oaklawn, Uptown, downtown. Including Central Expressway and Tollway. Only bad areas in metroplex are some parts of Highland Park and all of Hillcrest Ave. from Lovers Lane to LBJ 635.
At my office in Galleria Towers, and anywhere in the Dallas Galleria, the reception is lousy to non-existent. Phone spends all day running down the battery as it cycles in and out of service. Coworkers experience the same with various Verizon phones.
I have been unable to get Sprint reception in or around Casa Linda Shopping Center for the past 3 years. I have called Sprint repeatedly without any resolution, follow-up, or explanation offered. This location is the highest point in the immediate vicinity, across the street from an 8-story hospital covered in satellite dishes and antennae. Sprint says they have numerous cells in the area. I've been asking others who do get reception who their carrier is (T-Mobile, Cingular) so that I can change providers and be more assured of getting a signal so close to home.
