here for a month. Not only is T-Mobile reception horrible, my phone won't even switch over to a roaming carrier like Cingular. Instead I get absolutely no network. T-Mobile customer service is pathetic. After following inane instructions by them, such as, "turn your phone off, then turn it back on." then, "take out the sim card then put it back in" the best they could do was say, "we're putting in a service request so that someone can look at the towers" because apparently, it's not my phone that has a bad reception or bad antennae, it's the tower's fault. Which is exactly why everyone else seems to have coverage except me with my phone.