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Terrible. Never was great but has gotten progressively worse. Dropped calls too numerous to count.

I've had Sprint for 5 years and I have been frustrated with it for 5 years. I get dropped calls, poor or no reception while other people are comfortably talking on their cell phones, and sometimes I have to call a number twice because the first time around it doesn't ring (but apparently the person I'm calling still gets a call--so that I'll hang up on someone saying "hello?" because I don't hear a thing). Anyways, I don't like Sprint, it's exprensive, and customer service sucks big-time (it's like they hire gorillas with a frontal lobotomy to talk to you for 30 seconds before they put you on hold again for another 10 minutes. Oh yeah, and sometimes they ask you to call on your cell phone so those minutes are subtracted from your monthly plan). Try at your own risk.

With Sprint, at home, I get either 0 or 1 bar; about half the time, no service at home. Also, no service in the hospital at 1625 Medical Center in central El Paso 79902. Mostly decent service elsewhere on the westside, except frequently calls diverted to phone mail even when phone is on, what's that? I am definitely looking for a better mobile service.

A definite dead spot on I-10 near the Sun Bowl, from Schuster exit to Executive Center exit. Mountain between I-10 and UTEP campus may be a factor.

I have NEVER had a problem with service and I've been with Sprint for over four years.

I've had SPRINT for over two years now and have never had a problem. No matter where I go, whether in El Paso or its surrounding suburbs, I've always had great reception and have had no drop calls or inturruptions, (like my old wireless carrier T-mobile, that carrier gave me nothing but bad service). So I strongly recommend SPRINT to anybody who wants reliable quality service.

I have had Sprint for almost a year now and its been nothing but a hassle. Their service SUCKS! Theres always dropped calls and I get some voicemails and texts 5 or 7 hours later, if Im lucky enough to get them. The only reason I still bother is because I bought a 500.00 phone and have a 2 year contract. Whatever you do... DO NOT CHOOSE SPRINT!

Over the last two months, I would say I've dropped at least 75% of all incoming or outgoing calls. When I called customer service, their solution was to extend my contract another 2 years and get $150 credit towards a new phone. As for general service, I use this phone for business all over the city. I've not noticed any hot or cold spots, except that on my phone the entire city is a cold spot for reception. I hate this thing now.

The reception really sucks here in this part of the town. Otherwise the reception is OK to GOOD. I had a better reception with T-mobile. Now I cannot receve any call when I am in my apartment.

Very good around town except entering freeway near Sunland Park.