Coverage comments are submitted voluntarily by visitors around the El Paso, TX area.
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There is absolutely no reception once you pass Montana and Deasert Meadows. That sucks for me. But if you live in the city there is no problem.(except that the phones aren't all that) One cool thing is that the reception in Juarez is pretty good, for those who go often.
I've had Sprint for 5 years and I have been frustrated with it for 5 years. I get dropped calls, poor or no reception while other people are comfortably talking on their cell phones, and sometimes I have to call a number twice because the first time around it doesn't ring (but apparently the person I'm calling still gets a call--so that I'll hang up on someone saying "hello?" because I don't hear a thing). Anyways, I don't like Sprint, it's exprensive, and customer service sucks big-time (it's like they hire gorillas with a frontal lobotomy to talk to you for 30 seconds before they put you on hold again for another 10 minutes. Oh yeah, and sometimes they ask you to call on your cell phone so those minutes are subtracted from your monthly plan). Try at your own risk.
I had Cingular for over a year and in El Paso, it just flat out sucks. The phone roams over to Mexico carriers and you get charged with the roaming charges. I asked Cingular to take roaming off my phone(s) and they said it couldn't be done. So I was charged around $10 more each month just because I wanted to answer my phone calls.
With Sprint, at home, I get either 0 or 1 bar; about half the time, no service at home. Also, no service in the hospital at 1625 Medical Center in central El Paso 79902. Mostly decent service elsewhere on the westside, except frequently calls diverted to phone mail even when phone is on, what's that? I am definitely looking for a better mobile service.
I have had Cingular for over a year now, and I hate their reception. I get a lot of dropped calls, my service jumps back and forth from Juarez cell phone providers (Telcel, Movistar and a weird 334-03) so I cant make / receive calls, and if I do I am roaming. I am sick and tired of this, and all of what Cingular tells me is that there is nothing they can do about it. I pay a good amount of money for my plan (which sucks since I rarely have service). If you keep encountering problems with whoever you have service, file a complaint with the FCC. I just filed mine, I mean you have to do whatever it is so you can get your moneys worth, and if they dont listen someone will. I am curious about trying Ampd or Helio does anyone know anything about their service? Thanks
I have no problems so ever with my phone I still have my PUERTO RICO area code and I have no kind of problems. Perfect reception! I am really proud of my services.
Reception seems to go up and down. I lose a fair amount of calls, maybe 30%? I can watch the antenna display go up and down. This is the only area I have had this problem.
We had VoiceStream for years, then T-Mobile. We used to get strange people on the other end of the line fairly often and a lot of interception of our calls from Juarez cells. All those problems ended when we went to Verizon. However, when you need a new phone, Verizon wants to sell you their overpriced phones with froo-froo crap like cameras or music that can only download overpriced songs over their network. VZ's "New Every 2" means after paying their high rates for over 2 years, you and your wife qualify for new phones, the only phones they will give you are the cheapie LG crap that will break with the first drop. VZ sells what they want to sell, not what their customers want. I'll leave as soon as a GSM carrier comes along that has a good network and listens to their customers.