Houston, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 3.2 star rating (3.2 stars | 42 Reviews)
2. T-Mobile 2.1 star rating (2.1 stars | 98 Reviews)
3. Sprint 1.8 star rating (1.8 stars | 96 Reviews)
4. AT&T 1.5 star rating (1.5 stars | 144 Reviews)

Total Coverage 1.9 star rating (1.9 stars | 405 Reviews)
Towers
Verizon Towers
T-Mobile Towers
Sprint Towers
AT&T Towers

All Towers


T-Mobile

4 Out of 5 (4 stars) | Voss | Westheimer, Houston, TX 77057 |

Tmobile doesn't have the most coverage nor is the network the most powerful but all things considered, including cost it's good. Beats Sprint. And I don't see 'extras' and weird billing. Sprint had an excuse got everything. It was never their fault.

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T-Mobile

1 Out of 5 (1 star) | Fairbanks-N. Houston | Breen, Houston, TX 77040 |

Intermittent or very low reception / transmission. Have to get out of house most of the time. Dropped or not received cqlls very common. Text messages may be received or delivered with great delay or none at all.

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Verizon

5 Out of 5 (5 stars) | Rice Village, Downtown, Houston, TX 77005 |

Used to have T-Mobile but got tired quickly of poor coverage. Wife had little to no coverage in the Medical Center. Since switching to Verizon, coverage is vastly improved. Trade-off, of course, is the much higher monthly bill...

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T-Mobile

0 Out of 5 (0 stars) | 6020 ESPERSON ST., Houston, TX 77011 |

Overall very bad reception. Sometime zero bars. No reception, when you do get reception it is very poor - you have to be outdoors in a certain spot with out moving. I no longer have contracts with them, so I might look for something better if this doesn't clear up soon.

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Verizon

0 Out of 5 (0 stars) | Fondren | Westheimer, Houston, TX 77063 |

Billing has been wrong for months. They never do what they say they are going to do. They doubled the insurance cost for 18 months.

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Sprint

0 Out of 5 (0 stars) | Dickinson - FM 646 and Crystal Isle Dr., Houston, TX 77015 |

I get ALOT of dropped calls since I moved to this area. I have had my Sprint number since 2000, and I am very unsatisfied. They gave me a free airave - does not work. I missed important calls from work, and family - mostly work! It's like playing Russian roulette with my phone trying to text - I have to watch the "searching" and hit "send" as soon as I see "one" dot for signal! Customer service rep was a smart a** when I was voicing my complaint. They advertise "fewer dropped calls" JOKE! They have a store in my neighborhood with NO service - JOKE - people going in to buy phones thinking all will be fine.. guess what - GOOD LUCK. I am currently researching to see who will be the best cell provider for the area I live in. Large corporation and they can't "guarantee" service when Cricket is smaller corporation and they are passing Sprint UP (even though they are merging with Aio and soon will be no more Cricket). I'M AM SO DISSAPPOINTED WITH SPRINT

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T-Mobile

4 Out of 5 (4 stars) | Ella Blvd. , Houston, TX 77014 |

Always have signal at home never had a dropped call. also works at my work place as well very good. No complaints with T Mobile. Great customer services as well.

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AT&T

1 Out of 5 (1 star) | Ella and 43rd St., Houston, TX 77018 |

Dead or weak zones all over town. Had better phone quality when I used two soup cans and piece of sting. Will definitely be switching when I can.

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Sprint

1 Out of 5 (1 star) | 610 and San Felipe | San Felipe, Houston, TX 77027 |

When I'm at the office, I am able to send / receive text messages but when it comes to data, NOTHING works. I've called Sprint 4-5 times in the last month regarding this issue and their resolution is either - dial the ## number to refresh network settings update PRL and profile reset the network settings reset the phone to factory settings or lastly, go to the Sprint connectivity store (nearest one from the galleria area is about 5 miles out and nearest one from home is about 10 miles out). Customer service is not supportive at all and redundant with their technical solutions, like a broken record. I get NO signal at home, I have the Airave device which is A JOKE. I get dropped calls AND failed text messages when I'm at home. Spoke to customer service rep the other day while they were working on our 2nd phone, and the rep says, "Sir, you are completely breaking up and I can not hear you". My response, "I am at my house, and this is your service and instead of providing me with a solution to fix this problem, you are addressing the problem that I already know". Oh and I pay around $185 / month (insurance, fees, and taxes) for 2 lines and bound to a two year contract with a company that is only interested in leeching money from their customers rather than providing solutions to alleviate their suffering. One word to describe Sprint - PATHETIC!

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T-Mobile

1 Out of 5 (1 star) | Cisco Building | Dairy Ashford and Memorial, Houston, TX 77077 |

This is the worst cell-phone service I have ever experienced. I would not use T-Mobile if they gave me their service for free. I feel like I was scammed into purchasing their services with their "pay your disconnection fee and free phone" now I have service that doesn't work. My line of work requires my clients to be able to call me at any given time and since my phone keeps sending them to voicemail and I cant call out I actually loose money with these people. They wont cancel my plan without making me pay for all of the phones I have on my lines and let me go back to Verizon. Do you self a favor and dont fall for their sales scam like I did. I dont see how these people are still in business.

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AT&T

1 Out of 5 (1 star) | Deer Leap Dr., Houston, TX 77084 |

AT&T weak signal in and out side of home. Only one bar strength at home and four bar at work. Will switch to Version when contract is finished.

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Verizon

5 Out of 5 (5 stars) | I10, Houston, TX 77020 |

We've been with Verizon wireless for 7 yrs. No complaints about customer service or service for that matter. The price is high but I'd rather pay more and know my phone will work as It needs to.

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Sprint

2 Out of 5 (2 stars) | Imperial Valley | Airtext, Houston, TX 77073 |

I've had only about 3 dropped calls but the data service is horrible. Sometimes it is as slow as dial-up and other times it will just lose a connection sometimes for hours. Customer service has been of no help. Completely useless.

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US Cellular

1 Out of 5 (1 star) | Richmond Ave., Houston, TX 77046 |

US Cellular offers the bare minimum reception in Houston so as to not qualify for"literally zero reception." The service is mostly unusable and is a complete waste of money.

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Sprint

1 Out of 5 (1 star) | Houston, Tx | FM 1960 West Rd., Houston, TX 77014 |

Little to no reception at home. Several drops per call. Hard to even finish a single conversation. Not as bad closer to downtown Houston but terrible for the are I'm located in.

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Sprint

2 Out of 5 (2 stars) | 1960 and Hardy, Hobby, West Rd.& 290, IAH RAC, Houston, TX 77001 |

I have a few locations I work out of. In the 1960 and Hardy are I use to have good reception with decent 4G, then it tanked badly for about 6 months where you could barely get 3G or no data service at all, it has somewhat improved but the network is still slow. In the Hobby area I have no issues but once again the network is still slow. In the 290 and West Rd area I have lousy reception, 3G at best, but very slow. My company uses AT&T and works well in these areas. IAH RAC area I get crappy reception from from my Sprint Phone and my AT&T company, but with being hidden in trees near the airport, no surprise reception sucks. When my company had Verizon they never had any coverage issues just occasional outages, but that was 3yrs ago.

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MetroPCS

1 Out of 5 (1 star) | Homestead | Tidwill, Houston, TX 77016 |

Poor service,never completed my call in one go.Customer service does not care for solution.

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T-Mobile

1 Out of 5 (1 star) | Fannin Str, Houston, TX 77030 |

Reception is terrible, cannot have a conversation longer than 1 minute. Internet is non-existent, despite "4G" sign on my screen. Had Verizon before, had absolutely no problems at exact same location.

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Verizon

5 Out of 5 (5 stars) | Methodist Hospital | 6565 Fannin, Houston, TX 77030 |

Had to change from AT&T to Verizon. No reception EVER from AT&T while at the med center. While trying to call from the waiting room, someone said, "You must have AT&T" - which I did. In the elevator, people were on their cells so I asked about their carrier. It was Verizon. I switched and never had a problem - anywhere. Expensive, but worth it - esp during an emergency. Also get reception inside my house. I never could with AT&T.

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T-Mobile

3 Out of 5 (3 stars) | Fry Rd.And Clay Rd. | Greenhouse Rd.And Clay Rd., Houston, TX 77084 |

I had T-Mobile for about 5 years but changed last year to a straight talk pre paid. For me, T-Mobile had great customer service but I always had a data dead zone on Greenhouse and Clay next to my house. It was just at the intersection. Well I bought a new phone that wasn't compatible with t-mobiles data at the time so I went with a prepaid that used AT&T network. Great 4g coverage but it had terrible customers service. So I tried T-Mobile out again now that my phone is compatible with them. I don't have lte, just 4g hspd+, and the data is really odd. It says I have 3g / 4g most of the time but my speed test fluctuate drastically. One test says I have.5Mbps data speeds and the next I have 10Mbps. So idk. This is the third day of having T-Mobile again so I'm going to keep testing out the speeds.

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