Houston, TX Carrier Reviews & Coverage Maps


Rating
1. Verizon 3.2 star rating (3.2 stars | 41 Reviews)
2. T-Mobile 2.1 star rating (2.1 stars | 95 Reviews)
3. Sprint 1.8 star rating (1.8 stars | 96 Reviews)
4. AT&T 1.5 star rating (1.5 stars | 144 Reviews)

Total Coverage 1.9 star rating (1.9 stars | 401 Reviews)
Towers
Verizon Towers
T-Mobile Towers
Sprint Towers
AT&T Towers

All Towers


Verizon

0 Out of 5 (0 stars) | Fondren | Westheimer, Houston, TX 77063 |

Billing has been wrong for months. They never do what they say they are going to do. They doubled the insurance cost for 18 months.

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Sprint

0 Out of 5 (0 stars) | Dickinson - FM 646 and Crystal Isle Dr., Houston, TX 77015 |

I get ALOT of dropped calls since I moved to this area. I have had my Sprint number since 2000, and I am very unsatisfied. They gave me a free airave - does not work. I missed important calls from work, and family - mostly work! It's like playing Russian roulette with my phone trying to text - I have to watch the "searching" and hit "send" as soon as I see "one" dot for signal! Customer service rep was a smart a** when I was voicing my complaint. They advertise "fewer dropped calls" JOKE! They have a store in my neighborhood with NO service - JOKE - people going in to buy phones thinking all will be fine.. guess what - GOOD LUCK. I am currently researching to see who will be the best cell provider for the area I live in. Large corporation and they can't "guarantee" service when Cricket is smaller corporation and they are passing Sprint UP (even though they are merging with Aio and soon will be no more Cricket). I'M AM SO DISSAPPOINTED WITH SPRINT

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T-Mobile

4 Out of 5 (4 stars) | Ella Blvd. , Houston, TX 77014 |

Always have signal at home never had a dropped call. also works at my work place as well very good. No complaints with T Mobile. Great customer services as well.

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AT&T

1 Out of 5 (1 star) | Ella and 43rd St., Houston, TX 77018 |

Dead or weak zones all over town. Had better phone quality when I used two soup cans and piece of sting. Will definitely be switching when I can.

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Sprint

1 Out of 5 (1 star) | 610 and San Felipe | San Felipe, Houston, TX 77027 |

When I'm at the office, I am able to send / receive text messages but when it comes to data, NOTHING works. I've called Sprint 4-5 times in the last month regarding this issue and their resolution is either - dial the ## number to refresh network settings update PRL and profile reset the network settings reset the phone to factory settings or lastly, go to the Sprint connectivity store (nearest one from the galleria area is about 5 miles out and nearest one from home is about 10 miles out). Customer service is not supportive at all and redundant with their technical solutions, like a broken record. I get NO signal at home, I have the Airave device which is A JOKE. I get dropped calls AND failed text messages when I'm at home. Spoke to customer service rep the other day while they were working on our 2nd phone, and the rep says, "Sir, you are completely breaking up and I can not hear you". My response, "I am at my house, and this is your service and instead of providing me with a solution to fix this problem, you are addressing the problem that I already know". Oh and I pay around $185 / month (insurance, fees, and taxes) for 2 lines and bound to a two year contract with a company that is only interested in leeching money from their customers rather than providing solutions to alleviate their suffering. One word to describe Sprint - PATHETIC!

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T-Mobile

1 Out of 5 (1 star) | Cisco Building | Dairy Ashford and Memorial, Houston, TX 77077 |

This is the worst cell-phone service I have ever experienced. I would not use T-Mobile if they gave me their service for free. I feel like I was scammed into purchasing their services with their "pay your disconnection fee and free phone" now I have service that doesn't work. My line of work requires my clients to be able to call me at any given time and since my phone keeps sending them to voicemail and I cant call out I actually loose money with these people. They wont cancel my plan without making me pay for all of the phones I have on my lines and let me go back to Verizon. Do you self a favor and dont fall for their sales scam like I did. I dont see how these people are still in business.

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AT&T

1 Out of 5 (1 star) | Deer Leap Dr., Houston, TX 77084 |

AT&T weak signal in and out side of home. Only one bar strength at home and four bar at work. Will switch to Version when contract is finished.

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Verizon

5 Out of 5 (5 stars) | I10, Houston, TX 77020 |

We've been with Verizon wireless for 7 yrs. No complaints about customer service or service for that matter. The price is high but I'd rather pay more and know my phone will work as It needs to.

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Sprint

2 Out of 5 (2 stars) | Imperial Valley | Airtext, Houston, TX 77073 |

I've had only about 3 dropped calls but the data service is horrible. Sometimes it is as slow as dial-up and other times it will just lose a connection sometimes for hours. Customer service has been of no help. Completely useless.

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US Cellular

1 Out of 5 (1 star) | Richmond Ave., Houston, TX 77046 |

US Cellular offers the bare minimum reception in Houston so as to not qualify for"literally zero reception." The service is mostly unusable and is a complete waste of money.

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Sprint

1 Out of 5 (1 star) | Houston, Tx | FM 1960 West Rd., Houston, TX 77014 |

Little to no reception at home. Several drops per call. Hard to even finish a single conversation. Not as bad closer to downtown Houston but terrible for the are I'm located in.

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Sprint

2 Out of 5 (2 stars) | 1960 and Hardy, Hobby, West Rd.& 290, IAH RAC, Houston, TX 77001 |

I have a few locations I work out of. In the 1960 and Hardy are I use to have good reception with decent 4G, then it tanked badly for about 6 months where you could barely get 3G or no data service at all, it has somewhat improved but the network is still slow. In the Hobby area I have no issues but once again the network is still slow. In the 290 and West Rd area I have lousy reception, 3G at best, but very slow. My company uses AT&T and works well in these areas. IAH RAC area I get crappy reception from from my Sprint Phone and my AT&T company, but with being hidden in trees near the airport, no surprise reception sucks. When my company had Verizon they never had any coverage issues just occasional outages, but that was 3yrs ago.

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MetroPCS

1 Out of 5 (1 star) | Homestead | Tidwill, Houston, TX 77016 |

Poor service,never completed my call in one go.Customer service does not care for solution.

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T-Mobile

1 Out of 5 (1 star) | Fannin Str, Houston, TX 77030 |

Reception is terrible, cannot have a conversation longer than 1 minute. Internet is non-existent, despite "4G" sign on my screen. Had Verizon before, had absolutely no problems at exact same location.

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Verizon

5 Out of 5 (5 stars) | Methodist Hospital | 6565 Fannin, Houston, TX 77030 |

Had to change from AT&T to Verizon. No reception EVER from AT&T while at the med center. While trying to call from the waiting room, someone said, "You must have AT&T" - which I did. In the elevator, people were on their cells so I asked about their carrier. It was Verizon. I switched and never had a problem - anywhere. Expensive, but worth it - esp during an emergency. Also get reception inside my house. I never could with AT&T.

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T-Mobile

3 Out of 5 (3 stars) | Fry Rd.And Clay Rd. | Greenhouse Rd.And Clay Rd., Houston, TX 77084 |

I had T-Mobile for about 5 years but changed last year to a straight talk pre paid. For me, T-Mobile had great customer service but I always had a data dead zone on Greenhouse and Clay next to my house. It was just at the intersection. Well I bought a new phone that wasn't compatible with t-mobiles data at the time so I went with a prepaid that used AT&T network. Great 4g coverage but it had terrible customers service. So I tried T-Mobile out again now that my phone is compatible with them. I don't have lte, just 4g hspd+, and the data is really odd. It says I have 3g / 4g most of the time but my speed test fluctuate drastically. One test says I have.5Mbps data speeds and the next I have 10Mbps. So idk. This is the third day of having T-Mobile again so I'm going to keep testing out the speeds.

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AT&T

1 Out of 5 (1 star) | Galleria, Houston, TX 77047 |

LTE data and calls work horrid. Call QUALITY equivalent to AM radio.

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T-Mobile

0 Out of 5 (0 stars) | CenterPoint Energy Tower, Houston, TX 77002 |

Sometimes shows full bars, but still no incoming or outgoing calls, SMS, or data.

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Sprint

5 Out of 5 (5 stars) | Beltway 8 | Bammel N Houston Rd., Houston, TX 77086 |

My reception for voice is perfect. I have NO dropped calls, dead air, or white noise. My text messages come through fine with no duplicates or delays. My issue has everything to do with the data. When the LTE was first launching, I was a store manager for Sprint and luckily my area was the very first to get a Network Vision tower with speeds of 35 down and 25 up. It was great. I knew once they started adding LTE to other towers around the city that would decrease which was fine. Fast forward to now and I can't get 4G service in or around my home except if it's 1AM when everyone is sleep and no one is hardly using the service. I called Sprint several times and inquired about this, took my phone to the service centers (3 in total for different opinions), and reset my device twice. To no avail, I had to put my antenna to only pick up 3G which has gotten speedier but only in bursts. This is quite aggravating and Sprint continues to tell me that neither of the 2 towers in my vicinity are bad and are working fine. It's terrible that I can't watch any youtube videos, access simple web pages, or even download a picture message without waiting 2-4 minutes.

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T-Mobile

1 Out of 5 (1 star) | 249 and 1960, Houston, TX 77070 |

Ever since T-Mobile teamed up with Walmart the 1st of June 2013, my service has sucked. I travel 249,BW8,Hardy, 610,59 downtown and back. I can count on 2 to 3 dropped calls every morning and evening on the commute. At the house, I can never get reception in certain parts of the house. Have to go outside to talk, so what good is Tmobile? NOT GOOD, RECOMMEND ANY CARRIER BUT THEM, unless you are a walmartion and have not choice, then you clog up the system for everyone else. Switching to Verizon.

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